I Would like to star by saying I have know and used and worked for Ronnie Sr over the past 15 years off and on! This man is truly a good person and has given myself and my family on many times the shirt of his back even after a length of time without contact he was there for me! He has a strong relationship in our area as he has been in business good times and bad times for 40+ years! If Mr Ronnie gives his word on anything from a free tow, to floating a tow bi a few weeks or even a side job, he is good as gold behind his word! , I am writing this review in the memory of Mr. Ronnie Hendricks Sr, Who has be called to a higher power and joined the good lord! My heart breaks as I would like to have said hello and goodbye one more time and THANK him for every single thing he has done including Help me and my family Get on my feet literally days away from being homeless! I am forever grateful to this man and want everyone to know that his Heart and kindness was very real and sometimes misunderstood! I am not family by blood, but this man is more family to me than my own! REST IN PEACE RONNIE! (POPS) Look forward to rejoicing with you someday and please finally enjoy retirement my friend! Rob & Ang M read more

Ronnie's Auto Mart Towing - Towing Near Me - Jacksonville, Florida

Great service very responsive and really took care of me definite subject matter expert on towing and assistance.

After a long day of work my truck left me sitting on the side of the road, I called several tow truck company's that was wanting to charge $150 and up and couldn't pick my truck up for a minimal of 3 hours. I came across Ronnie's tow truck service and within 30 minutes my truck was sitting in my front yard. Super quick response, super friendly and helpful. Ronnie's will be the first company I call if I ever need another tow. read more

Very timely service with great staff. Love that they are locally owned family business. read more

I wrote a long beautiful review. I really did. But before I posted, since I didn't get a written receipt, I decided to verify what was debited from my account. Below is what happened. I'll still include the positive interaction. Approx 2 weeks ago I called, spoke with a woman and received a quote to tow my car 1.7 miles from my driveway to a repair shop. The woman I spoke with was very courteous and polite. $55. Ok, sounds reasonable. Told me I could call to schedule the tow whenever I was ready. Cool. I called, scheduled for that evening. Great! Same day scheduled. The lady I spoke with asked if I was given a quote previously. I told her yes, $55. Ok, we'll see you at 5pm. Cool. Jerry the driver came. He was very helpful, polite and courteous as well. I gave him my card before he drove off, he had someone in the office take the payment over his phone - no signature, gave me my card back and finished the job. Jerry offloaded the car in a small space at the repair shop with no problems. Thanks Jerry. I even chased him down at the gas station because I wanted to get his name for the review since he was so helpful. So when looked and I found out what my card was charged that evening, I called and left a message. RONNIE called me back. RONNIE said, at 9:30am, yes it's a $55 tow. He said he was sorry for ther confusion and all he could do was have me come by his office and he'd give me $10 cash. Ok. Great. Might still post the positive 5 star review. He was honest and making it right. Customer service from the owner. Cool. When I got to the office things changed. I don't know if he didn't think I was coming or he didn't like color of my skin. I have no idea why everything flipped 180 degrees from this morning. As soon as I told him I was who he spoke to this morning about being charged $65 instead of the $55 I was quoted, I got..........$65 is how much we charge, I told you that on the phone...I got $10,000 in bills here, I couldn't survive towing for $55... other tows will charge you $75... its not worth it for me to argue about it, so I'm going to give you this $10... don't call me for nothing, ever...I remember I gave you the quote and know I said $65... don't ever call me cause I'll refuse to come... go ahead and take this $10 and don't ever call back here for a tow........... I didn't get loud, rude or nasty - that's not me. I explained I hadn't spoken to him until this morning and was quoted $55 by the lady in the office weeks ago, not him. And if he had quoted me $75 to tow me less than 2 miles, I most definitely would have used someone else. And believe me, he won't have to worry about me calling him to do ANY thing for me. Bottom line, RONNIE needs to take a page from his employees handbook. Jerry and the office lady were pleasant and courteous. No problem with them whatsoever. But RONNIE, either leave the quotes and charges to the office staff or better yet, everybody needs to write down who they talked to and what was quoted to them so something like this doesn't happen again. 2 stars for the employees only. read more