I recently had to have some lab work done and this location was relatively close to home. I chose…read morethis location specifically because it only listed three types of testing: Routine labwork, pediatric collections, and H pylori breath tests. In these times of coronavirus I purposely did not choose a location that also did employment drug testing or any other testing that might indicate a lot of people coming in and out. This is a small office located in a shared medical business building. The parking lot is a little tight but parking is free. I appreciated their online check in, which somehow was already done for me by the lab employees five minutes before I arrived. When you enter the office building, the Labcorp office is on the left side. The office is pretty tiny, with just a partition separating the collection area and the "lobby" which is really just two chairs and a small table where you can sign in. Aside from the two techs, I was the only person there at 9:30 on a Wednesday morning. Score! I was seen immediately and out the door in about 10 minutes. The techs were alright--not super nice and not rude, just alright. And I do appreciate that the one who drew my blood stepped away from me to give me 6' of distance when we were finished. A good location for a quick blood draw.

You have ONE JOB: puncture the patient's skin ONCE! This phlebotomist missed the target THREE TIMES…read more(each time more painful) and I was as diplomatic as humanly possible but answered her check-in on painful misses on me with "No. I am not used to this problem." Definitely at the top of my "Must Miss" list from now on!

Horrible service. Takes forever to get called to have blood drawn despite having multiple…read morephlebotomists. Lab employees are rude and uninterested in providing good customer service. Do not recommend this lab!! You would think being attached to the hospital that the care and service would be better.

This place is a hot mess. Stay away! Drive around for 30 minutes trying to find it because google…read moremaps and waze sent me to the wrong place. Called numerous times and no one answered but it said their voicemail was full. Finally found it and they stuck me twice but couldn't get a vein. I've honestly never had worse service. Now I have to take more time off work (they close at 4) to get my blood work done. I'd give a zero if that was an option.

Recently I have test from life insurance company in this facility- Exam One in Snohomish, WA . The…read moreyoung woman that did the tests didn't measure my weight and she put weight from my drivers license that was 190 lb. I have diabetes 2 and dropped my weight to 173lb. I told her that I expect my weight to be measured. She said that will change it without measuring and didn't do it. This effect the insurance company decision for me.

I drove 20 miles to this location (Quest in Snohomish) even though I live right by another location…read morebecause the one by me has no table to lie down on for those of us who need one. There is no way to know which locations do have tables because you can't call and speak to anyone, anywhere, nor can you find that out on their website. I took a chance on Snohomish based only on some good reviews. So glad I did. Ayanna, the only person working there, was very pleasant, kind and skillful, and very careful with the paperwork. She put me at ease as I have a major fear of needles. I didn't feel a thing. The place was also clean and private, and check in was all automatic at a kiosk. I hope my review will help others like me.

Ingenious service! Great use of technology and customer service to make life much easier with…read morehaving my phlebotomists meet me at my home. All I can say is wow!! Jen worked around my schedule to meet me at my home and she made getting my blood work done so easy. Not to mention Jen's customer service was exceptional. I highly recommend Certified Lab Services!

The actual Sonora Quest Lab in Gilbert, the people that work there are great…read more BUT. Their billing department is a whole different story! I received a bill from them back in May of this year for $74.95, so I paid it. My husband has cancer so he had to go back to the lab on August 15th and they made him pay the $74.95 before they would do his blood test, which I had already paid back in May I called them that day after he came home. So the woman on the phone at Sonora gave me the email address for billing, so I emailed them with proof that I had paid twice for the same bill and they are still reviewing it on August 31st , which boggles my mind that they have to keep staring at my proof of payments. Guess what, I just got another bill for the same one I already paid twice!! Ya know what? This isn't even the first time they pulled this with me so are they scamming people or what!

Overall, I have had an excellent experience with KP Everett. I find the staff courteous and…read morehelpful. I have had a few off experiences but I think that's to be expected anywhere you seek services for 10 years.

I am specifically giving the Everett KP Pharmacy staff 5 stars. Dorothea, David, all the wonderful…read morepatient young ladies who call out number after number for hours on end... let me put it this way, if you're sick and tired of being treated/mocked by the folks at the retail pharmacies: at the Kaiser Everett Pharmacy on Pine St (RIP Maple St) will make you feel like you're a patient, they work with you and your insurance always. they just get it. never have i had to worry that my meds wouldnt be ready. every time I've ever filled anywhere else, I've had to almost guarantee they'd find 6 different excuses as to why I couldn't fill my medicine. so if you like filling your meds at a pharmacy where you are treated like a human being, where people care and go above and beyond. then you will begin to appreciate the worlds greatest pharmacy staff ever assembled in the history of modern medicine, at the Everett Pine St Kaiser Perm. Thank you for the being you Everett KP!

Website says that this place (9AM- 3:30PM) was open. Web…read moresite also say that the scheduling online is unavailable. I called to confirm and got their voice mail. So, I decided to skip my lunch break, head over which is out of my way to take a test for another job offer. Got there and the sign was closed with a clock that says to come back at 2PM. There was a person there, on her phone with her back turned to the window. This tells me all I need to know about how lazy this facility is. The audacity to not acknowledge someone at the door and explain " yeah sorry we are closed for X, Y and Z. OR better yet post it on your website OR on the door. PATHETCI. A complete waste of my time. This person is on the clock and should be fired.

I called several times before driving 25 minutes to make sure I had their hours correct for an…read moreonboarding employer drug test. I arrived at 11:40 AM and was greeted with, they are closed until 1 because she had too many people already waiting. Their answering machine says they do them from 9-3 and are closed from 12-1 for lunch. I told her they should put that on the answering machine since I drove all that way. I left and went somewhere else who took me right away despite my 11:59 arrival and their lunch closure from 12-12:30.

I'm not sure that writing reviews about a laboratory will matter because people have to go there…read moreregardless. But, for the sake of feedback to the management if they care, this place is so chaotic. The signage is terrible, it's not clear where you are supposed to wait, it's confusing whether they want you to check in in person or use one of the kiosks, nobody looks up to help you (it actually feels like they are trying to avoid you if I'm being completely honest) and it's just all in all a messy experience. It's like this every single time. I'm in healthcare myself and I feel like I'm able to navigate things a little easier than some people, but when elderly people, cancer patients, overwhelmed people, etc., are trying to get their blood drawn, adding this kind of stress to their already stressful life is just unnecessary. Having said that, the two times I've had to be here in the last few months, at least the actual phlebotomists were competent and kind. I do have to say that nobody seems to be enjoying their employment here. They are professional, but if you look around, no one seems happy to be there.

I've been to this LabCorp several times, always hoping my experience the previous time was a fluke…read more I'm not gonna do that again, I'm never coming back to this location and I'm not just not gonna use the LabCorp anymore. Places do not get this bad unless it's management and leadership that absolutely does not care about patients. That said the employees here are also apathetic and honestly hateful. It's like they hate you for needing blood work. Check-in is chaotic, wait times are a fiction that they invent to sound good but are not reflective of reality or your real wait time whatsoever. Appointments are meaningless. Check-in is absurdly, complicated and annoying, requiring you to re-enter so much personal information that you already entered and that they already know. I asked a simple question at the front desk - there was no one there at first, so I had to wait 10 minutes for someone to show up, though that person completely ignored me, so I had to wait another five minutes for someone who actually cared. They didn't care very much, but they at least acted like I existed, which is a plus for this location. My question was do you even have a lab order on file for me? They said we don't have that information. The place that's supposed to perform the lab work somehow doesn't have the ability to look up if there's a lab order for me, that's what the front desk person told me. That is how useless they are. That is how hateful they are. That is how much they do not want to help. Do not go to this location. There are other locations if you want to use LabCorp that are not much further, and are so so much better. This location is the worst medical experience I have ever had in my life, and I've lived long enough to have had some pretty awful ones.

Nobody wants to get their blood drawn, but this is a really efficient operation. You can fill out…read moreinformation in advance and then get called when they are ready for you. When they are ready, they verify you and then take you into a back room. The technician who worked on me was great, you can see he had a lot of experience. I was in an out quickly, with the results the next day. Overall, I was very pleased.

Worst staffs, very rude. Talk rudely with patients, half…read moreefficient than other locations.