I've been working with Catrina Rebstock in the Rochester office for a year now and have been very…read morepleased. She helped me find new policies that saved a lot of money, and has been very responsive to questions. Recently, when I got stuck with a dead EV battery in the parking garage at Toronto Pearson airport, she was tied up but the colleague covering for her went out of her way to expedite contact with my auto insurer for roadside service, and even called back a couple hours later to make sure everything was okay. That's a level of service that's not easy to find these days.

I will never seek insurance from Lawley Insurance in my life and I would hope my friends would not…read moreeither. I was at Lucky day tonight with my boyfriend, and there was a man sitting at the bar for two hours with two open bar seats next to him, telling me the seats were taken. That is not character That is not honesty, that is not respect for others. I would never buy insurance from you with you guys having a guy like that on board with you. If you wanted to be that way, you probably shouldn't have been promoting them wearing a jacket with the insurance carrier name on it.