My visit went well as it could give. Originally had my heart set on 2012 Passat instead i drove…read moreaway in 2012 Volkswagen CC. My baby, Lulu is CLEAN!!! Clean engine, clean interior 10/10 for the age of the car. I ended having an issue due to an hose disconnection (air intake hose thingy) which leaded me into towing my car back to CLC for fix/repair. I would say the issue was resolved and minor. GO SEE ANDRE! He was VERY patient with me, i wanted to see all the car in my price range and he let me with no hesitation. As for the rest of the staff and mechanics they were kind and professional.

Do not buy a car from here. We purchased from Ben and he told us one thing but after picking up the…read morecar we were told we had to pay extra to have the car full maintenance done, as well as to have rear back up camera reinstalled (it went out when we picked the car up). As we were driving home, the brakes were bad. We took it back and were told the brakes needed oil. We were told we would have to pay them full price to replace them but nothing was wrong with them. Not to mention when we opened the trunk it was full of water. Ben said we must have left it open. This car was to be for my son. We had to replace brakes right after purchasing because the pads were worn. We had to have the windsheild COWL replaced because the water and bugs were coming into the car​. The wipers also had to be replaced. The weather stripping was replaced around the car because the leaks wouldn't stop. The front of the car appeared lower than when we took it off the lot. Come to find out the AXEL gave out. My son could have been killed due to this companies horrible service and wanting to make a quick buck. My son did not get to fully enjoy his first car that he purchased due to this company. They take no responsibility!

Needed body work on the rear bumper of my vehicle…read more I worked through insurance and narrowed it down to 3 places close by. Thank you Yelpers, I chose Georgia Luxury because it was by far the highest rated. GLA did not disappoint. I set up my appointment and everything went like clockwork. They worked with the insurance company and the rental car agency. Hertz rental car is real close and they picked me up after the appointment. The appointment was incredibly fast and I was only my way. Tiffany provided real time updates via text as the work progressed. I knew the estimate, when parts were ordered, when they arrived and estimated completion date. They actually beat the completion date by a day which worked out perfect with my travel schedule. Now the important part -- quality of the work. It was great, the bumper looked brand new and the detailing was one of the better details I have seen. My vehicle looked like it was ready for the show floor. Great work, great service that met all schedule expectations. Thank you.

Stole items out of our vehicle and somehow left the roof covered in dents and marks despite there…read morenot being an issue with it in the first place

I've bought three cars from this place, 2 Ford F-150s and a BMW Z4. All three vehicles have never…read moregiven me problems. The experience and customer service I've had with them while purchasing these vehicles was amazing. Any time my friends or strangers ask me, where's the best place to buy a car, I send them straight to richway. Best place to get a car from. I plan to buy 2 more vehicles from here and I'm excited to see them again.

My wife and I purchased a new 2026 Toyota Crown Signia Limited hybrid SUV and additional Finance &…read moreInsurance ("F&I") products from Marietta Toyota on July 4, 2026. Overall, I rate the car buying experience with Marietta Toyota good, not great. If you're interested in how our experience went, keep reading. This review is divided into 3 parts over 2 separate visits. *** VISIT 1 OF 2 ON JULY 3, 2026 *** Duration: Less than 2 hours Part 1 of 3: Test Drive with Sales Consultant Brianna "Bri" Walters We called and made an appointment to test drive a new 2026 Toyota Highlander Hybrid. The on-site call center associate, Rachel Eve, said they would try to find one for us to test drive. She was nice. When we showed up in person for our appointment, there was none for us to look at. We did look at a used 2023 Highlander and a new 2026 Grand Highlander, and decided they weren't for us. Marietta Toyota just happened to get a 2026 Crown Signia Limited in, so we test drove that instead. My wife liked it. Our sales consultant Bri was great throughout the entire process. She's been at Marietta Toyota for about 2.5 years. She was really nice, very professional, and not pushy. *** VISIT 2 OF 2 ON JULY 4, 2026 *** Duration: About 3.5 hours Part 2 of 3: Trade-in and Price Negotiation with Sales Manager Tyler Elliott We brought my wife's 2010 Toyota Corolla LE in for trade-in valuation and to get a final price from sales manager Tyler. Tyler is new to Marietta Toyota. He joined about three weeks ago and is from Alabama. Tyler had a more traditional, high-pressure sales approach. We get it - that's just how sales works. This was where the process was not transparent to us, the customers. It's a black box. Here's how the numbers broke down: * Sticker price: ~$57,500 (includes ~$2,000 in Marietta Toyota dealer add-ons) * Discount: ~$1,100 (1.9% off) - only available by financing through Toyota at ~6.9% APR * Trade-in (2010 Corolla LE): started at $1,000, Tyler upped it to $1,500 * Net price after trade-in: ~$54,900 * Tax, tag, title, and other surcharges: ~$8,000 In order to receive a "discount," you can't be an all-cash buyer. One way dealerships make money is by getting customers to finance. You can make a minimum of three monthly payments and then pay off the car in full after that to get your "discount" and avoid paying extra interest. There was less wiggle room to negotiate on a Crown Signia because it's a rare vehicle compared to something like a Camry or RAV4. Part 3 of 3: Finance & Insurance with Finance Manager Christie Kerdahi Just when we thought we were done, we had to go into business manager Christie's office to discuss F&I products. She pitched us on three different contracts (i.e., extended warranty, prepaid maintenance plan, tire and wheel protection) that totaled about $10,000. We had to decide on those contracts right then and there in her office. By that point, we were mentally worn out, felt backed into a corner, and honestly just wanted to be done and out the door. We accepted because she said we could cancel any contract at any time and receive a prorated amount back. You could argue that a brand as reliable as Toyota doesn't need an extended warranty. To be clear, this isn't a knock on Christie specifically - she was professional and just doing her job. This part was tough because of how the F&I process works industry-wide. The contract terms (e.g., time period/mileage, what's included/excluded) are structured in the dealership's favor. Again, they have to make money. The way the numbers are presented - every step of the way, not just F&I - along with F&I being the last step before you walk out with a new car, is part of a larger, deliberate sales strategy. *** ENDING NOTES *** Dealership sales and finance managers do these kinds of things all day, every day. A lot of customers only go through this a handful of times in their lives. So dealerships obviously have the advantage over the customers here. They get you right where they want you. While we weren't super prepared going in, we felt prepared enough - yet we were still blindsided and put on the spot multiple times throughout the process. It's easy to get hung up on technicalities and details, but they do matter. There was a lot of paperwork and not enough time to review everything thoroughly - similar to a home closing, where everything moves fast right at the end and you're signing before you've had a real chance to read it all. We happened to go on slow afternoons, so we were seen almost immediately by everyone. We were in and out about as fast as one could hope, so that was nice. We didn't want to spend a lot of time shopping around and haggling, so there was value to us in getting something we wanted fast. We're happy with the car. I'm interested in returning and test driving a new Toyota Camry 2.5H, or Crown 2.5H (sedan) if I'm lucky. We would work with Bri again.

Car Buying Experience - Please Read Before Signing…read more I purchased a 2026 Toyota Highlander Hybrid from Marietta Toyota. During finance, I was told add-on products were optional and could be canceled within 30 days for a full refund, so I proceeded based on that understanding. After purchase, I was able to cancel some add-ons, but a $2,800 windshield warranty was later denied for cancellation and stated to be non-cancelable under the contract. This was not clearly explained during signing. I escalated the issue through Toyota corporate but did not receive direct resolution from dealership management despite multiple follow-ups. Advice to other buyers: Carefully confirm in writing whether any add-ons are fully cancelable before signing, and do not rely only on verbal explanations in the finance office.

as it turns out, the scion xd which marietta auto mall center had sold us had been in a major…read moreaccident which was never disclosed to us at time of purchase -we have only just now discovered that it was shown on carfax as having frame damage before it was sold to us, resulting in a loss of well over a thousand dollars in the selling price to a used car dealer. marietta auto mall center sold us the proverbial ´pig in a poke` knowingly, as they swore up and down that the car we were buying had never had serious damage, which was a gross, utter, despicable lie! beware this totally untrustworthy car dealer, they are a disgrace to georgia! it is too late for us to do anything about this slimy firm, so all we can do now is warn others to avoid mariettá auto mall center! shame on them!

Total Bait and switch, low level used car hustler. Quoted me $30K for convert Jag and came back the…read morenext day with money and they raised price $8K then said they made a "mistake", and wouldnt come off the new price at all. This was AFTER I spent $200 on a vehicle check on premises where we found a leaky rear window on a convertible that they "didnt know about" yet the rear seats had mold on them and when the cushions were pulled up there was standing water. This used car seller has crappy beat up auction cars no other place wants . My opinion is this place is for desperate buyers that have no other way to get into an import "flashy" car. After dealing with these guys Id never trust them, even if they did have a great price. LOOK OUT. BUYER BEWARE !!

This car dealership is scum of the earth low down scammers…read more My girlfriend bought a car there for $5000 And the car blew a head gasket one day after purchase. After putting thecar in the shop we realize the entire engine needed to be replaced. Then the dealers would not offer to pay or help with repairs or even consider a refund. DON'T GO THERE! Buyer beware they sell lemons and they are very aware of what they are doing. Seriously i wouldnt send my worst enemy there. Go somewhere else i know the market is hard enough to decipher but these dishonest crooks will only make your Car buyer experience way worse.

I won't lie it's a really nice people taking care of you with no rush I took my time to take the…read morecar to my own mechanic and everything worked perfectly but they said they were having some problems with the plate and they said to come back next day at 9 am and it was 1 pm and I didn't got any call until I called them and they said I have to wait more they have to be more serious in that part.