I purchased a car yesterday and when I tell you their staff is AMAZING! they are patient and…read moreconcerned and truly helpful. You don't see that a lot with most car lots. and if that is the kind of service you want go there!

Either these guys at Atlanta Auto Brokers are shysters, or they must have mistaken me for a…read moredesperate fool. First, they offered me a predatory 17.94% interest rate which had to have plenty of dealer padding included. I went to an outside lender and received a rate less than half of that. Then when they wrote up the order, they added something called "dealer service fees" which added almost $1000 to the price of the car. When I objected, they agreed to waive the "dealer service fee". But then Austin claimed they had already put my selected car through a multi-point inspection and made any needed repairs. And he assured me that if they were unable to make the needed repairs, they would return the car to the auction instead of selling it. He then encouraged me to get the car inspected myself and -- if there was anything else that needed fixing -- he would have it taken care of or negotiate the price downward, because once I bought it and drove it off the lot, then they wouldn't be responsible for it. At the same time, he promised me they would still fix any issues, even though they didn't have to at that point. I guess this was all designed to win my trust. Well, that was a big lie. When I took the car for a pre-purchase inspection, the independent inspector found several safety issues which Austin and his manager Tristan refused to repair. Their response was they already gave me a "discount" by waiving the padded "dealer service fees", so they weren't going to make any of the requested repairs, nor were they going to discount the price of the car. Austin's demeanor then changed from "Dr. Jekyll to Mr. Hyde". He told me that since I agreed the car ran well during our test drive around the block, I should either buy it "as is" at their list price or decide to leave without it. According to him, "anyone can write up a list of repairs", as if my professional, independent, pre-purchase inspection (the one that he suggested I get) was now a complete hoax and not to be believed, since it uncovered several critical items that needed attention. Waiving padded and self-serving "dealer service fees" is not a discount or trade option for needed safety repairs. More importantly, selling a car that the dealer knows needs safety repairs is unethical AND against the law. They should have sent this car back to the auction, instead of trying to sell it to some unsuspecting female senior citizen. But I'm not talking about me, because I declined their foolishness and left without buying. Just in case they intend to keep trying to sell it without repairs, let the buyer beware! This was a 2018 VW Passat with VIN #1VWBA7A33JC006251, grey exterior with an off-white interior. It needs the following safety repairs before it should be sold: replacement of failing battery, filthy air filter replacement, replacement of dry-rotted lower control arm bushing, replacement of leaking valve cover gasket, replacement of leaking oil drain plug, repair of leaking axle boots, flushing of dark brake fluid, and an alignment (not exactly the kind of things you uncover during a drive around the block). Atlanta Auto Brokers -- Shysters!