Complaints about customer service is 'SPOT ON"!! I called to inquire about a product and because I…read morereferred to another business about their product and price (which was $1,000 less elsewhere), I was hung up on!!! Shame on you Knock on Wood Furniture, you shouldn't even be in business!! My reference DID NOT mean I was not going to shop at your business. I was just explaining what I was looking to purchase. Believe me, I will NEVER refer your business to anyone, nor will I shop your products! You truly need some "anger management skills"!!

I was looking for a sturdy, queen-sized bed frame with drawer storage at a mid-range price,…read moredelivered and assembled for me -- and found just what I needed at Knock on Wood Furniture! For the past year I was sleeping on an IKEA Tarva bedframe that would quite literally collapse beneath me some nights, so I was ready to pay a higher price for a higher quality product. After reading Yelp reviews for Knock on Wood, I looked on their website to peruse their selection of bed frames, and was a little nervous that they did not publish their prices online. I requested a quote online and within one business day got a quite for a couple of alder bedframes, both above my price range ($1,000+ with delivery and assembly). However, I found it really helpful to go to the show room and see their selection in-person. I explained my price dilemma over the to the man at the register and he was able to point me in the direction of a pine bed frame with a much more affordable price tag, plus a bonus of the storage drawers underneath. He explained that a queen-sized frame would come in two pieces and that they could deliver and assemble it (I live on the second story of a house). I picked a finish I liked and paid about half of the total price for a down payment, as he advised me that it would take 4-6 weeks for the bed frame to get delivered to them and for them to finish it. After four weeks went by, I called to follow-up and he let me know it was ready for delivery that Saturday! They actually ran a little ahead of schedule and brought it that Friday evening. Assembly was super easy and they instructed me how to disassemble the two-piece bed frame when I move ("only remove the black screws"). I've been using the bed frame for about a month now and I am so happy to say that I have no fears that it will collapse on me in the night like my IKEA bed frame did! :) And the storage is fantastic! I will definitely go back to Knock on Wood if I need a dining set, TV stand, etc. in the future.

Installed a new mailbox after the last one had a door malfunction (rusted hinge). Replaced in bad…read morecold weather and it's a nice match to last one. Definitely consider other products.

Lots of cool wooden…read morethings. Walpole Woodworkers is a home and garden type of place that has an incredible selection of mundane but also unusual and unique items. Of course a lot of the stuff is wood, like fences, cool light posts and mail box poles, huge and elaborate play sets for kids, nice sheds, gazebos and pavilions, tables, chairs and stools and my favorite, little wooden bridges. I've always wanted a bridge in my back yard, just wish I had a stream or river to put it over. Walpole also has some very cool and creative gates, arbors, cupolas and lattice thingies. If you actually make it inside the store you will see gigantic and very impressive looking bird houses. These aren't just little boxes nailed to a pole but a seemingly endless variety of shapes and sizes for everything from humming birds to pterodactyls. Lots of bird baths so the avians in the houses can stay clean and cool spheres, thermometers, wind chimes, garden critters and great looking weather vanes. Even high quality basketball hoops and backboards. All kinds of things that you probably never thought of but once you see will desperately desire. Some of the stuff you can take home in your pocket, other things you need a huge truck to move. I love going here just to look around, I seem to find new things every time. Sure, a lot of the stuff is basically useless and unnecessary and this isn't Wal-Mart, the prices aren't cheap. But if you are looking for a bird house that probably has more room than most people's homes, an baroque and ornate moon gate, a fat little Hotai Buddha, a lighthouse weathervane or a cool but totally useless and frivolous little bridge, this is the place.

Recently moved to the neighborhood after purchasing a home so I've been a regular here. So glad to…read morehave this place in walking distance, especially with all the projects that come with new home ownership. The crew here is great, always quick to help you find what you're looking for and if you explain what you're trying to do, they're pretty helpful with ideas as well. They also all have a great, sarcastic sense of humor, which I'm a fan of. And to add to their convenience, they do UHaul rentals. Picked up a truck here no problem for my move. I just wish they were open longer hours!

Excellent family business that truly takes the time to care about their customers. This is not a…read morebig box store! He will not be treated like a number. It's easy to see why they have been a staple of this community for over 100 years!