This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.

I recently brought my Mac Desktop in to Alliance. It was barely working at all- I had painstakingly…read morestarted creating my tax information for my accountant, and I already had spent several hours inputting detailed information into my Quicken Account. I was told originally (at Alliance) that they wouldn't be able to do a migration of the information on my old hard drive- however, when I called back - Mike answered and he was not only helpful- but said that he would start the migration- right away- and that it might take two days. It worked and it saved me so much time and grief. I simply can't thank you enough Mike. Alliance is so very lucky to have you representing them. Thank you Thank you Thank You, Dr. Lee Morand

My family has used Alliance Computer for many years. Had need to have a a recently deceased family…read moremembers computer hacked. We could not find a password left behind anywhere. Alliance was able to give me access so I could begin the process of settling the estate. The tech Ian was fun and quick. Worth the money!

When my computer crashed so to speak, I contacted York Computer for help…read more My old computer could not be saved, but Nate and Matt worked with me on getting a new computer at a great price and luckily they were able to transfer all my projects and work onto the new computer. After getting it set up, everything works GREAT. I am very PLEASED. THANKS, Nate and Matt for a super job. I will definitely pass York Computer on as the place to go for Computer help Deb A.

York Computer is the best!!!!!! 5 stars for service, knowledge, and empathy !…read more Primarily my Tech was Matt. He bent over backwards to fix my computer within a very small window of time. He handled this distraught client calmly, kindly and respectfully. The charges were very reasonable and better yet, my computer works. The other techs were also helpful, they seem to work well as a team. They kept me in the loop. I will pass my kudos on not only on YELP but also by word of mouth!!! Thanks so very much! Job well done in a very professional manner!!!!

I was not impressed walking into the place with a bad hard drive and a replacement but within an…read morehour I walked out with the new drive with the OS loaded, working. I have to load application software and transfer data, he would have done them (for a price) and i didn't have the data and program names. He did sell me for $10 a Hard drive enclosure SATA to USB that I can use to copy the data. Cost of the service, under $100. VERY pleased with service.

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

"Wow, you are a god!" These were the only words I could think of when Henry of Computerniks told…read moreme my Asus VivoBook 17 was up and running and not going to be another "pizza box holder" in my collect over the years. Fast, diligent, courteous, knowledgeable and truly skilled. Oh, did I mention very reasonable and an honest businessperson. Just outstanding!

We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

I cannot say enough about how wonderful Andy is. I called on a weekend regarding my son's MacBook…read more I received a reply in an hour! I have 3 kids to get online for CVHS hybrid learning and I was already stressed; but this man helped us repair our computer in 24 hours!!!! Thanks to him, we were able to get back to our hybrid nightmare with one less worry. He is punctual knowledgeable and experienced-- what more could you want from someone--value?? How about: I was asked to wait a week, before sending payment, to be sure we were satisfied to make sure that everything worked properly. How often does that happen these days?? thank you

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.