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    3 months ago

    They are WONDERFUL! Within 10 minutes they had fixed my computer! Two wonderful young men helped me. HIGHLY RECOMMEND!

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    Superior, polite, helpful tech support when my laptop broke. Thank you Taylor! We appreciate everything you did!

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    Apex TV & Appliance

    Apex TV & Appliance

    (53 reviews)

    1. Company the Protection Plan from Lowe's on Maytag front load washer had us use…read more2. Put on hold 30+ minutes, still no one to speak to. Only communication is through email. 3. Tech #1 changed the hot and cold-water valves and left without running first to see if it was repaired. 4. "FL lo" error code appeared in first 4 minutes of wash cycle. 5. More communications through email, since the additional "Return Scheduling Line" number they gave is out of service. 6. Tech #2 claimed that the new cold-water valve from yesterday was faulty and replaced. Said the connector on the harness was loose, not "broken" so he would not replace. Instead zip-tied it to another wire. Ran a wash cycle and said we were good. 7. Frustrated that the connector/harness wasn't replaced even though we specifically asked several times. Putting a "band-aid" on it, is not a valid repair. 8. Checked with local appliance repair, Maytag Chat, and online google search - all state a loose connector must be replaced with a new harness. 9. Frustration is a mild word for their customer service and incompetence. 10. Paying out of pocket to have the washer properly repaired.

    I had a terrible experience with APEX TV AND APPLIANCE INC (717-852-9555). One of the owners,…read moreMarie, called to schedule a repair for my refrigerator. She was shockingly rude and dismissive on the phone. When I calmly told her that her tone was unprofessional, she hung up on me. I called back and asked to speak with a manager or owner; only to be told that Marie is one of the owners. While I was on the phone, I could hear her yelling and using curse words in the background. Completely unacceptable behavior from anyone, especially an owner. This is not how customers should be treated. I strongly recommend avoiding this business altogether. There are too many respectful, customer-focused companies out there to deal with this kind of treatment.

    PCXpert - itservices - Updated May 2026

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