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    Alliance Door & Hardware

    1.0 (2 reviews)
    Closed 7:00 am - 3:30 pm

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    Patriot Construction - Patriot Construction

    Patriot Construction

    (19 reviews)

    Had a horrible experience with Patriot. We hired them to replace our soffit, fascia, and gutters…read more The person who quoted the job only included material and labor for about half the work to be completed. After several change orders and numerous calls on my part to get the correct materials to complete the job, the total cost of the project was almost double what was originally quoted. Now less than a year after the work was completed, there are several spots where the soffits are falling away from the fascia and they are not willing to send someone to fix their work. We have had several home renovation projects recently and have hired several different contractors. Patriot has been by far the worst we have dealt with. They ended up being our most expensive option after all the change orders, they had poor communication, poor planning, and we received little to no resolution once their quoting error was discovered. To top it off, now that their work is failing, they are not sending anyone to fix it and make it right. My lessons learned from this experience: Get multiple quotes and take one of the middle options. Hire a contractor that has their own workers, no subcontractors. You might pay a little more for the work to be done, but it will be done right.

    I had water damage due to a burst water pipe. My insurance company recommended Patriot for drywall,…read morepaint, flooring, vanity, and moldings. First issue with them was the time it took them to complete the job. A maybe two-week job took more than 6 months! They use and rely mainly on sub-contractors. Next issue: About 40% of the drywall that was supposed to be replaced as per contract was not done. Of the 4 rooms and 3 closets to be drywalled as per contract, 2 rooms and 0 closets were actually done. We agreed to eliminate the amount that I overspent on flooring by not drywalling 2 closets. Then Dan said that "the 3rd closet won't be drywalled because the inside of the front door was painted". Yes, he actually said that! The foyer and the bathroom were not drywalled although the contract specified drywalling those areas. Next issue: Door moldings. The contract called for new moldings but all the old ones were put back on - all 210 board feet. They said caulking the old nail holes costs as much as new molding. Give me a break!! Before they put the old molding back on, I sorted out and took all the old nails out. I might add that I painted all the baseboard heat vents and covers in all 4 rooms myself - ca. 56 feet. Then Dan and Jeremy called and said they will pay me an additional ca. $150.00. I NEVER SAW IT. I feel they owe me the $150.00 plus a fair reimbursement for the work not done per the contract (drywall 2 rooms and new door moldings). Also, there was no final walk-through or inspection and no final paperwork! I don't bother calling them anymore because they won't call back. Dave R.

    Rochester Colonial

    Rochester Colonial

    (10 reviews)

    Lyell-Otis

    I recently purchased an entry door, a fire door, and a sliding glass door from Rochester Colonial…read moreand couldn't be happier with the experience from start to finish. The sales team -- especially Mike G. -- was spectacular. They spent several hours with me over multiple visits helping me understand how to evaluate different options and ultimately recommending the best solution for my specific situation. I never felt pressured, only supported and well-informed. The installation experience was perhaps one of the best I've ever had with any home improvement company. The Rochester Colonial team was highly skilled, professional, and incredibly respectful of my home. Unlike other contractors I've used in the past, they used plastic barriers to wall off the work area so dust and dirt didn't spread throughout the house. They paid attention to every detail and even mopped the floor before leaving. The craftsmanship, professionalism, and customer care exceeded my expectations. I couldn't recommend Rochester Colonial more highly.

    Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

    Alliance Door & Hardware - doorsales - Updated June 2026

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