I wanted to let everyone know what a fantastic job this company did for us…read more These awesome men replaced the fences in our HOA community. They did a great job in extreme heat. I rate this company an 11 out of 10. Thank you very much!! Warm regards, Jules and Terry G

The shingles they put on my roof don't even match the rest. When they said I'd pay for materials, I…read moreassumed they meant matching materials?? They also left garbage on my lawn, and apparently brought a dog with them? My mail carrier left a package at a different door, because he said there was a dog running around while they were on the roof. I don't even have a dog... The final cost was over 2x the estimate they gave me too! Update: I later received an email asking if I had any comments/concerns/suggestions. I restated everything I said in this review. Like yeah, it would be nice if it was done well... I got no response at all, and there was never an attempt to come fix the obvious color/shape difference of the shingles ‍. I received a text asking how they did too, and I said the same things then. Again no response. Why repeatedly ask people how you did, when you don't care?? When I have to have my roof fully replaced, I'm obviously going to just choose a different company.

We had a gutter issue and called on Savage & Sons to take a look. Dan came out the same day,…read moreassessed the problem, and a practical solution. He completed the work on the spot and as it was a 15 minute fix he refused any payment. Rare to find someone as responsive, knowledgeable, and personable.

see my prior message from 7 years ago. At that time this company left us no choice but to take the…read morematter to small claims court as they never came back to do the work we contracted with them to do (remove & replace plywood on roof prior to doing new roofing job) and they never fixed the parts of the new roofing their employees did and, they admitted the roofing was not done right by their employees, so the Court issued a JUDGMENT in our favor against this company which remains active on Court records for 20 years.

I had three estimates and chose the best roofing company! We were never pressured by a limited-time…read morepromo or stuck through a one-hour sales pitch. They're a real, customer-friendly, family-owned business that truly listened to what we wanted. The quality of the work was outstanding, and the entire experience felt honest and professional from start to finish!

Amazing company. Highly recommend. The work is the highest quality. Workers respectful and took…read moreexcellent care of the property. On time and cleaned up so well you would never know they were here.

LIARS, CHEATS, and THIEFS. Job looks good for about 6 months and then the cheap material that was…read moreused falls apart. To date no response from them.

These guys are absolutely incredible. Hired them a few years ago to do a complicated full bathroom…read moreremodel, which turned out beyond our wildest dreams. Had them back for a second bathroom and basement refinish after flooding. Have referred them multiple times. You will NOT be disappointed. They are a rare find. They are the type of guys you instantly become friends with because of their great personalities. You will NEVER find better contractors!!

Hired Todd Fritz to install rolled roofing on an addition on my home. The project was finished in…read moreSept 2023 at a cost of $4400.00. Leak appeared in January of this year. Tech came out, worked some kind of "magic" and left. The roof is still leaking. Sent a text to Todd which has been IGNORED. HIS WORK IS SUBPAR AT THE LEAST. And his attitude is WORSE.

John Chatt and the team at Todd Fritz were phenomenal to work with from start to finish! We had an…read moreemergency leak situation and they came out within the hour to evaluate the issue, provide an extremely fair and reasonable quote, and provide a temporary solution to stop the leaking while we navigated insurance. This not only relieved our stress, but minimized potential damages while we determined next steps. Once given the green light, they got to work right away on a full roof replacement that not only looks beautiful, but remedied the issue right away - all before the snow hit! We couldn't recommend them enough for your next roofing project! Thank you John and team!

I am writing this review to share my factual experience with SL Custom Construction to help other…read morehomeowners make an informed decision. Initially, I was highly impressed with the owner, Scott. He presented himself so professionally that I made the big mistake of trusting him completely and didn't even seek an additional quote. That is a mistake I deeply regret. Once the nearly $47,000 project began, Scott never came on-site even a single time to supervise the work, leading to a catastrophic breakdown in quality control and professional conduct. The masonry work performed at my property has since been assessed by multiple independent industry professionals who have verbally clarified that the project is a total loss requiring a full removal and redo. The specific, documented issues include: Structural Damage to My Home: The concrete was poured without proper expansion joints, causing extreme lateral pressure that has physically buckled and warped the structural frame of my Four Seasons room sliding glass doors and damaged my siding. Sub-base Failure & Cracking: Severe structural cracks emerged rapidly due to an improperly compacted foundation and the complete omission of internal structural reinforcements like rebar or wire mesh. Safety and Conduct Breaches: The project suffered from a severe lack of professionalism, including a highly concerning on-site incident where a crew leader arrived under the influence of alcohol--a safety violation witnessed by myself and neighbors. When these structural defects were brought to their attention, management's only solution was to offer a minor balance waiver and an impossible surface "patch" rather than addressing the structural integrity of my home. Because the cost to fix their negligence far exceeds what was paid, I am letting the public know the truth. I have exhaustive photographic evidence of the defects, copies of all correspondence, and firsthand accounts documenting every single claim made in this review. If you are considering hiring this company or its new divisions (such as Rochester Deck Builders or Decorative Concrete) and want to see the proof of this substandard work before you sign, please reach out to me directly.

SL Custom Construction built a custom pool deck for our above ground pool that is amazing! The…read morequality of the construction and materials has become a beautiful asset to our yard and the value of our house. I worked construction and was a mechanical engineer, so I know how to properly build a deck and I am frankly very particular how contractors create a foundation and their fit and finish of the visible decking and stairs. SL Customer Construction did it all right and with constant care and communications with me to be sure that we would be happy with the end result, as we very much are. We were also very pleased about some of the upgraded finish recommendations that they offered to me that have added several wow factors to what could have looked like just a functional pool deck without them. For example, using two colors of decking, a light gray and a charcoal to make a "picture frame" around the main deck, landing and each step of the stairway. They also made a custom main gate that matched the black railings, rather than use an out of the box gate that would have looked more like a jail cell gate. They also recommended using the charcoal decking color for the skirting all around to contrast the light gray decking boards and again, it looks fantastic! As with any complex construction project, there were a few bumps in the road along the way that caused some delays, such as the wrong length spindles that needed to be reordered. But, the SL team was also making sure that everything was done right and to my satisfaction, while responding to any issues quickly and appropriately. As a marketing and branding executive and consultant in my later career, I know that no business is perfect all the time, but the thing that defines a great from a fair business is how they respond to problems and issues, to create a positive customer experience. I live in the town of Greece where their requirements for construction projects is unusually difficult as they have specs that no other town in the county demands. I have worked with the town permit desk directly and working with the town is a frustrating experience to comply with their sometimes unreasonable specs. SL worked directly with the town of Greece for the permit on our pool deck project and they passed the three required on-site inspections with flying colors. SL owner Scott suggested that they build the town required landing/platform a step lower that the main deck level so that they did not have to have the whole side of the railings a foot higher than the rest of the railings as the town demanded. By lowering the landing, he was able to get town approval with only the safety gate a bit taller than the rest of the railings that still meet the town spec at standard height. I definitely recommend SL Custom Construction for your next custom construction project and I have already discussed a couple future projects for our home with SL's owner Scott. Thank you to Joe, Jay and crew for their attention to detail and positive customer experience. .Also, thanks to Elisha in the office and Ed in sales for their quick response to my questions.

We had our roof replaced 4 months ago. Travis came in and did a very complete investigation of our…read moreroof prior to any work done or contract signed. They did a complete tear off of the roof and replaced all the plywood below. Travis and his entire crew were punctual, thorough and very concerned about keeping the area clean and free of debris. They worked very hard and were done in 2 days. Their pricing was better than their competition and they proved they were the best choice for us. We would highly recommend them for their services. They highly deserved their 5 star rating from us.

We had our roof replaced a couple of weeks ago which included a complete tear off. Travis and his…read moreteam arrived early in the morning and worked well into the evening but they completed the job in one day! They were thorough in cleanup, making sure no debris was left on site. Their price was reasonable compared to other contractors we contacted. Would definitely recommend.