My bathroom remodel was started on May 18, 2026 and completed on May 22, 2026 by Sean and Tony who…read moreI call the dynamic duo. Sean and Tony were great to work with. They were very professional and efficient. They showed up on time every day and went right to work. They answered my questions along the way and were very polite when I was not sure of the process of some of the steps they were taking. They were very neat and tidy and cleaned up after themselves each day. Sean and Tony did an excellent job with my bathroom remodel and I could not be more pleased with the outcome. I was truly impressed with the way Sean and Tony worked so well together. I commend this dream team for a job well done. I think they should get a raise!!! A truly appreciative and satisfied customer.

We spent $14,00 on your windows that have drafts worse than our old 40+ year old ones. Your tech…read morecame and admitted they were constructed poorly and STILL we have no date when they'll be fixed. Windows installed this past October My wife called on 1/2, had the tech come 1/15. Called back 1/29 since we never got a date and was told a supervisor would call her right back. Still nothing. Brand new windows painter taped to keep the draft out. If I were looking for windows I'd go elsewhere.

I met Nick at the Home Show in the Spring while searching out window replacements. He was very nice…read moreand assured me he could help. I had already gotten much earlier a quote from one of the larger window people and he said he could lower the cost by quite a bit without sacrificing quality. He came out the next day and quote me, just as he said. Needless to say he got the job. He and his partner did the work and I am very please with the outcome. They were professional and very detail oriented. So with the work done and the windows in O would highly recommend Chase Impressions for anything home improvement.

From the owner: Chase Impressions specializes in residential roofing systems throughout Rochester and Monroe…read moreCounty. We focus on full roof replacements, architectural shingle systems, proper ventilation, ice-dam prevention, and long-term weather protection. We also provide professional window and door installation as secondary services for homeowners looking to improve efficiency and curb appeal. Our approach is simple — quality materials, proper installation, and clear communication from start to finish. Free estimates are available, and every project is completed with attention to detail and long-term durability in mind.

Contacted Flower City Glass for new shower doors for my recently completed walk in shower. Eric…read morecame out, measured, made me promises re: date of install and quality. Once the order arrived in shop Eric contacted me and set up installation within two days. Guys arrived for the installed and worked non-stop until the job was completed to my satisfaction. The installers then cleaned up, vacuumed up and took away all debris. Please note: This is not a job for the faint of heart, these guys worked their butts off and measured everything 4-5 times to be sure everything was correct before cutting, drilling and installing. These guys are pricey, but you get what you pay for and this is a high quality job, which will look superior for years to come. Respectfully, Paul Clapper, Syracuse, NY

The customer service is horrible . I spoke to Alice several times and she was the most unhelpful,…read moreunprofessional person that I've encountered in a while. I had to 'pull' information out of her that should have been readily given. Forget about going above and beyond...she didn't even give basic courtesy when addressing my inquiries. Because of Alice's incompetence and " I don't want to be bothered with you" attitude I will never attempt to conduct business with Flower City Glass again. Also, I will surely share my negative experience with my many friends and colleagues.

I recently purchased an entry door, a fire door, and a sliding glass door from Rochester Colonial…read moreand couldn't be happier with the experience from start to finish. The sales team -- especially Mike G. -- was spectacular. They spent several hours with me over multiple visits helping me understand how to evaluate different options and ultimately recommending the best solution for my specific situation. I never felt pressured, only supported and well-informed. The installation experience was perhaps one of the best I've ever had with any home improvement company. The Rochester Colonial team was highly skilled, professional, and incredibly respectful of my home. Unlike other contractors I've used in the past, they used plastic barriers to wall off the work area so dust and dirt didn't spread throughout the house. They paid attention to every detail and even mopped the floor before leaving. The craftsmanship, professionalism, and customer care exceeded my expectations. I couldn't recommend Rochester Colonial more highly.

Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

I'm about to put a lawsuit in on Mathews & fields lumber co. They are taking forever submitting…read moreunemployment insurance claims paperwork and I want my back pay. I already got hired at three different jobs which I'm going to work all three cuz I'm a beast like that. 2 part times and a full time. At least 2 of them I'm taking for sure. but I want my back pay. Don't ever work for Isiah Bingham or his dad or that lumber yard they suck! After 10 months of all the overtime I worked in extra work I put in when no one else did And I couldn't even get a single dollar raise or even over any sick days or vacation. If there ever was a company that operated not by the books it's them. I swear I don't even think they have a book to go by. Either that or they lie on all their paperwork. And they should be safety audited. I got injured pretty much everyday because of unsafe working conditions and poor training. They treat their employees like crap and the other employees treat each other like crap and swear and yell and are completely unprofessional. I worked hard. Meanwhile, the lead on the truss table is always on his phone gets to take however many paid days off He wants and takes as long of breaks as he wants without any repercussions. He does not lead and he does not train or answer questions from his co-workers, just greets them with disrespect and arrogance. I voiced my concerns on safety and the mistreatment of each other there and was only met with confrontation and my supervisor even put his fists up and threatened me and told me to shut my mouth. They just wing it everyday. Lousy.

I redid my deck boards, and this is the worst lumber I have ever purchased. It's completely cracked…read moreafter 3 months and has shrunk at least 3/4 of an inch and it's still going. The owner John said it's checking. You should've dried it in your garage before you put it on.. I thought this was kiln dried wood ! Sad! I spoke to a lady today who also did the same as I did, and she's having the same problem and cannot believe how cracked the boards are. I have never bought wood that is this poor..

Our roof was installed May 2018 by Fulmer Construction and began leaking spring of 2020. Called to…read morehave them come out and fix the issue May 1st and was told they put a work order in to have it done. After two weeks, they did not come out or contact us in any way. We called again and was told they'd take care of it. After another week of no contact, we called again and was told they'd call us back the next day. They did not. We called them back two more times, and was told that they would call us back. They did not. In this time we had two contractors look at the roof and tell us the installation was done poorly and incorrectly. After nearly a month of not calling us back, they eventually did and when we told them we had another contractor coming in to fix the problem to prevent further damage to our ceilings, they said okay and hung up. Do Not Contract these guys.

If I could give them less stars I would... Terrible company! I nearly died, one of their drivers…read moreran me off the road and flipped me off.

Trinity was one of three estimates that I received for my new roof...their estimate was in the…read moremiddle. The reason I chose them was the customer service. The owner came to my house and explained everything in detail. The project manager, Jenny, was very helpful and came to the job site each day. The crew cleaned up at the end of the day and the work was completed on time. I would highly recommend Trinity. Barbara C.

I found Trinity Home renovations through Yelp and used the Yelp platform for roofing to book an…read moreestimate for our roof. John (the owner) contacted me right away. I found this process pretty easy and would highly recommend Yelp for booking estimates. We ended up getting three local roofer quotes through Yelp but ultimately decided on John and his company due to their price, level of professionalism, and explanation of the roofing process. What we also appreciated was that he was not a pushy salesperson, he explained to me the process of the roofing process in simple terms. We also liked that he had lots of proven references from reviews printed out and he also had a piece of literature he gave that he mentioned his wife wrote so people who weren't in the industry would understand the whole process. For us, that really helped. I had did my research before about GAF certified contractors in the area and knowing that they were a Master Elite level contractor gave us confidence they would do a good job and offer the best warranty. Throughout the process, John and Jenny communicated to us well and even when we had trouble deciding on our shingle color, they delivered three sample colors of actual shingles so we could decide. We ended up going with a color that John helped us pick up since we trusted his judgment. The rain had delayed our start date on the roof but John and Jenny always communicated us if the date was pushed back and John always personally answered his cell phone whenever we needed to get a hold of them. Jenny dealt with our tear off and replacement of our roof and it took 2 days. They cleaned our lawn in-between and got rid of the dumpster afterwards very efficiently. My husband dealt with the roofing team and they were very knowledgeable, professional and diligent. Our chimney was very old so they arranged to consult with a masonry before working on it. We have no complaints and would highly recommend them to anyone who wants to get their roof done. We also needed to get a chimney cap and a duct vent replaced and they added it to our roof cost at a very affordable price. We are thoroughly pleased with our new roof!