While I have personally only been in to browse a few years ago.. my husband has spent quite a bit…read moreof time there and his experience has been nothing short of amazing. All three of my wedding sets mean so much to me! : 1. My original set... while not purchased at collections they did resize it for me and the exact gold and color was absolutely perfect! I was so nervous to let someone else have my rings in their care, but collections made me feel confident and trustworthy as opposed to weary and nervous like I would have at any big box retail store. 2. My birthday present in 2025.. after this surprise my husband went in to detail about the process he went through to make sure every detail was perfect, and it sure is perfect! From approving the mold to the final product on my finger, they truly and obviously put in a lot of work and attention to detail! 3. My "20 year" gift.. while I'm only 33, my husband and I met when I was 13 and he was 15. He wanted a piece to commemorate the journey we've been through, and my has he and Collections did an incredible job! I will always recommend collections, they care for your jewelry as it is their own, and the custom pieces I have are incredible. You can tell they have years of experience and a great team to work with!

That was a business jewelry today... but they everything organized jewelers were quick battery…read moreexchange quick and great information for the future.

The customer service at this store was top tier! We come from a small town and did not expect to…read morefeel at home in any store in DT Fort Worth. Will return and purchase more the quality of the jewelry purchased and the sales person/owner went above and beyond our expectations if you are looking for gems jewels and crystals this is the place to go!

This downtown jewelry store is at both a great location (right off of the new and improved Sundance…read moreSquare) and at a great price-point for that quick in & out gift purchase. The staff is very friendly, very helpful and leaves you alone to browse. All the jewelry is out for display, can be handled and the price is clearly displayed, which is awesome. There's none of the 'can I see that necklace?' nonsense...it's all there for your perusal. The cost of their jewelry is around the $30-$300 range, with a ton of items in the $75-200 range, which is great for a pop-in purchase. They wrap things very nicely and offer to include a gift receipt. I've had excellent success here finding things for my wife, daughter, and my mom. I'll be back!

Loretta is absolutely amazing and helpful, she was full of info and made the process easy!!! Will…read morebe buying more from her

I came to Jewelry Ltd. because I had a stone that fell out the my infinity band and I wanted to get…read moreit fixed. I always try to support local small businesses when I can, which is why I chose Jewelry Limited verses other options in Burleson. When I went to drop off my ring, the staff was nice and explained the process of getting my ring repaired, and gave me an itemized receipt, so I could give it to my insurance company. They also set expectations that it would take at least a month to get my ring repaired because they were backed up. That was fine with me. As it got closer to a month, I had not heard back from them. So I called them myself, the first time I called I was told that I needed my receipt number which I did not know. The staff member told me that they would look for my order and call me back. I waited two days and I still did not hear back from anyone so I called back again.And this time I had my receipt number. I was told that they would check the status of my ring and they would call me back later that day. Three days later, they finally called me back and told me that my ring was ready. When I did pick up my ring, I have to say I was impressed because not only had they replaced the missing diamond but they cleaned it and they even buffed out some scratches I had on the band. I was not crazy about the customer service over the phone. So if I have them fix a piece of jewelry in the future, I will go into the store with my receipt to get status in person.

Friendly, HONEST, and do great work. I have had them do several jewelry and Rolex watch repairs. 5…read morestar service.

Graciously added some links to my watch even as they were getting ready to close. Kind and quick…read moreservice!

I walked into the store and noticed that there were 3 to 5 associates present, yet not a single one…read moregreeted me, even though the store was empty. I made my way to the back of the store before anyone acknowledged my presence. A woman finally asked if I was looking for watches. I replied that I was, and she pointed out the 4 to 5 remaining men's watches. One of the watches really caught my eye, so I pulled out my phone to look up its specifications. At that moment, she snapped at me, saying, "NO PICTURES!" Her tone was loud and caught me off guard, making me feel embarrassed. I quickly put my phone away, but she continued to lecture me about the reasons for the policy. She said something along the lines of, "If you were allowed to take pictures, we would just post these online." At that point, I was both annoyed and embarrassed, so I decided to put away my credit card and leave. It's no surprise that this place is going out of business.

I recently purchased a Rolex watch for my wife from here and had a really good experience. I…read moreinitially exchanged a few emails with the store manager and then decided to come in to look at what we wanted. Will H. helped us and he was very helpful, knowledgeable, patient and friendly. We were very satisfied with our purchase and will be back for another Rolex (hopefully soon).

I was looking for a jeweler to size down my wedding ring. Many locals recommended Tanco so that is…read morewhere I went. From the moment I walked in, everyone was so kind and so helpful. They exceeded my expectations with sizing down my ring. Diamonds didn't have to be moved. You can't see any sort of "cut" in the band. They did an excellent job!

Let me tell you about Tanco Creations Jewelry, and trust me, it's a story worth hearing!…read moreSo, my jewelry was looking pretty neglected , because it had been Naturally, I did what any self-respecting human does: I hit up the good ol' Google machine for "jewelry shop in Weatherford." Tanco popped right up, and little did I know, my accessories were about to get a serious glow-up. First contact: The phone call. I braced myself for the usual stiff customer service voice and probably a hidden fee for breathing near their establishment. Instead, a voice as sweet as a glass of iced tea on a hot day answered. I asked "Do y'all clean jewelry?" Im half-expecting to hear about a gold-plated cleaning fee. Her reply? "Oh, we don't usually charge for that!" Hold the phone!That's awesome. "But... I have a ton of jewelry," I confessed, picturing my entire collection of sad, dull rings and bracelets. "Just bring it in!" she said. Folks, that's what we call a genuine "come on down!" moment. Walking into the store, I was fully prepared for the aggressive sales pitch, I'm from Dallas, the homeless man at door is trying to sell you something. Instead, I was met with a warm, "Welcome! How are you?" Not a single soul tried to push a sale, suggest an upgrade, or even hint that my current jewelry situation was a dire emergency. It was just pure, unadulterated, friendly hospitality. Then came the moment of truth: I proceeded to unload what felt like a small mountain of jewelry onto their counter. I mean, enough sparkle (if it were clean) to make a disco ball feel insecure. I fully expected them to look at me like I'd just handed them a bag of rusty nails and then present a bill that required a second mortgage. But nope! They calmly took everything, meticulously cataloged each piece, gave me a timeframe, and sent me on my merry way, told me it would be around 20 bucks since it was so much but shouldn't be more then 50. There was a bracelet that needed a touch up... she then gave me two pieces of Hershey's chocolate (yes I believe it's better then the French stuff) and told me she'd call me in a couple days. Just as I was about to skip out the door, a thought popped into my head. "Hey," I mumbled, feeling a little sheepish, "could you maybe... size all of this for me? I'm actually planning on selling most of it." Now, this is where most places would probably give you the side-eye and then quote you and remind you they don't work for free, we will need an "expert appraisal service." But not here at Tanco! With a smile so bright it could outshine any diamond in their display case, she said, "Well, of course!" Zero hesitation. Zero judgment. Just pure, helpful awesomeness. I did take a few minutes to browse around, and seriously, their jewelry is absolutely stunning. When I'm finally in the mood to buy something new instead of just cleaning and offloading my old stuff, you can bet your bottom dollar I'll be heading straight back to Tanco Jewlery. They've earned a customer for life, not just because their pieces are gorgeous, but because their service is genuinely kind, incredibly helpful, and just plain wonderful. Do yourself a favor and go check them out. Your jewelry (and your stress levels) will thank you.

Staff is amazing here! I believe the woman who helped me was named Molly (she has beautiful gold…read morenails). She was so kind in helping me pick out which bracelet I wanted for my birthday and was so patient with me! I will definitely be coming back to this location.

Very disappointing visit. This is my first time at this location and I was very disappointed in the…read moreway I watched a member of management talk about another shopper in the store. I spoke to the young lady after I left and to know that she was treated so badly and made to feel less than. I will never go back to this location and will most definitely be relaying this information through the proper channels. Very sad that this location treats people in such a manner.

I am from out of town and recently visited the store to look at some of the watches, including…read moreRolex. I am someone who is well above the average when it comes to the knowledge of Rolex, the history of Rolex and the movements of Rolex when I walked in, I was greeted by some heavyset man with thick glasses, and he came on very strong and somewhat passive aggressive. He told me there was no possible way that I could ever be allocated to watch since I do not live locally I know this to not be true because of my history with Rolex in different cities due to being a pilot, he began to show me some other watches, and he seemed very pushy about me purchasing a Breitling, and I was just turned off by his overall energy and demeanor. It wasn't that he was outright rude, but he just came off very strong and pushy. Definitely not somebody that I want to do business with which is why I didn't even buy a watch while I was there. I ended up speaking to the manager and telling her about my experience before I knew she was actually the manager, and she was extremely nice and accommodating and wanted to make it right. But to be told just because I live out of town, there's no way that I could be placed on a list of potentially be allocated to watch, even though I have a buying history was the first time in my life that I've ever heard that and I've been into a dozen Rolex stores throughout my lifetime. Other than that experience, the store looked very pretty and very nice and the other staff seem to be very friendly.

I am definitely not patronizing this discriminating business again. I had TWO experiences…read more I visited the store looking for a new diamond bracelet for my stack. The store was busy, all associates were tending to other guests. That was fine, I shopped around while I waited for a SA to become available. Once available, the SA walked right past me to greet a Caucasian couple, as if I wasn't standing right there. SOO rude!! I spoke up and said, "Hello, I am here too." She said the couple was there before me. We arrived at approximately the same time, and a simple acknowledgment goes a long way! As I was on my way out a nice, older gentleman helped me & I ended up buying a diamond bracelet from him. Looking back I should have left that moment. A few months prior, I was a headline speaker for an event in this very store & the owner's daughter was dismissive of me & didn't want to take a picture with me. I asked her to join the photo with me & the moderator, after I noticed her hesitation. Mind you, she acknowledged & took pictures with everyone else around me. WOW! I recorded a video I plan to share on social media.