Great customer service friendly people. It was a little bit of a drive for us to go to Arlington…read morefrom where we live, but it was worth it. They gave us a fair price for the coins we were selling.

Excellent place for selling any old design jewellry or gold bars. I have been there couple of…read moretimes. Each time he treated me nicely and gave me reasonable price for Old jewellry and bars I had with me. Please Give it a try.

It was greeted at the door. One of the gals came over was so awesome don't remember her name…read more They took care of my jewelry.I thought I was gonna have to replace the prongs on my diamond.And they said they were fine. Didn't try to push anything on me.And I really appreciated that I will definitely be back.

Very friendly and knowledgeable! Great suggestions and felt "seen". My ring is being repaired and…read morere-sized. Definitely recommend !

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more

Very knowledgeable staff and owners. Treated like a valued customer and prices for the services…read morewere very reasonable. I will continue to use this vendor.

I've been going to this shop for many years and I wouldn't choose any other place. I come here for…read moreall my jewelry and jewelry repairs. Kevin is the best there is in the area. He'll usually do repairs right on the spot. I've also sold my gold here and Kevin will go out of his way to give you top dollar on all your gold!

Very professional and friendly. My overall experience was great. I would recommend them to anyone…read morefor jewelry needs and repair.

Heart breaking ! I brought over my necklace that was gold plated with my name on it with a rope…read morechain on it. They did a horrible job. The clasp is sooooo tiny I can't even put on the necklace alone. And theres such a difference in thickness in the chain its self, they replaced it with a very thin chain and charged me sooo much $$$$$I would never ever recommend anyone there period.

A friend recommended this place years and years ago and we still go here because I trust them, they…read moreare professionals and there's a reason they are busy every time you go. It's nice to have a jewelry store you trust.

Never really walked into this place. But I called to find out if they have inhouse jewelers that…read morefix your diamond prongs. The gal was nice enough on the phone. I asked one more question and to say that, I was happy I found someone, obviously she was busy but hung up on me instead of saying i'm busy.

Amazing Service! Patrick was knowledgeable and professional…read moreevery step of the way. I was looking for a particular watch for my husband and he found it in 2 days. We texted to set up the purchase, I ran in, bought it, done.. even offered to wrap it beautifully for me. Highly Recommend!!

Branden Smith's the absolute best. His expertise as a fine jewelry artist are shrouded in a very…read morewarm, unpretentious, welcoming atmosphere, that he, his wife and loving pooch create. SJC is a an absolute Fort Worth gem.

Got my ring appraised for a super reasonable price. The folks are awesome there, super friendly…read more Beautiful jewelry and seems like they can make anything custom! Also had my ring resized and they turned it around in 24hrs, again for a super reasonable price! Most other quotes I got for appraisals and resizings told me I had to leave the ring a few days - weeks and that's the last thing I wanted to do! They didn't even hold the ring for appraisal, took all weights and measurements with me there, then I came back a few weeks later to pickup the paperwork. Would recommend over and over!

I walked into the store and noticed that there were 3 to 5 associates present, yet not a single one…read moregreeted me, even though the store was empty. I made my way to the back of the store before anyone acknowledged my presence. A woman finally asked if I was looking for watches. I replied that I was, and she pointed out the 4 to 5 remaining men's watches. One of the watches really caught my eye, so I pulled out my phone to look up its specifications. At that moment, she snapped at me, saying, "NO PICTURES!" Her tone was loud and caught me off guard, making me feel embarrassed. I quickly put my phone away, but she continued to lecture me about the reasons for the policy. She said something along the lines of, "If you were allowed to take pictures, we would just post these online." At that point, I was both annoyed and embarrassed, so I decided to put away my credit card and leave. It's no surprise that this place is going out of business.

I recently purchased a Rolex watch for my wife from here and had a really good experience. I…read moreinitially exchanged a few emails with the store manager and then decided to come in to look at what we wanted. Will H. helped us and he was very helpful, knowledgeable, patient and friendly. We were very satisfied with our purchase and will be back for another Rolex (hopefully soon).

Troy has been our jeweler for decades. I refer everyone I can to him. I get compliments all the…read moretime on my custom made rings and necklace I have. I absolutely love his whole team. If you want the best go to Troy!

They are closed. You have to go to there Granbury, Texas store!!! How freaking frustrating!!!!read more

Exceptional experience - honest, educational, zero pressure…read more I stopped in to have a Rolex evaluated that I had recently purchased as an entry-level piece. Kevin, the owner, took a significant amount of time walking me through the watch in detail--its age, condition, wear patterns, polishing history, bracelet stretch, and overall authenticity--without ever making me feel rushed or talked down to. What really stood out was the honesty. He had no incentive to tell me I did well on the purchase, yet he confirmed that I paid a solid price and explained, why. He also clearly explained what wear was normal, what was cosmetic, and what would (or wouldn't) be worth correcting. No upselling, no scare tactics, no pressure to trade up. Kevin went further and educated me on differences between older and newer Rolex models, case profiles, movements, sizes, and pricing tiers--especially when comparing dress models versus sports models. It felt more like a conversation with a knowledgeable collector than a sales pitch. The shop itself is impressive, with a wide range of watches and jewelry, but the real value here is trust. If you're new to watches, buying pre-owned, or just want an honest opinion from someone who knows their craft, this is the place. I'll absolutely be back when it's time for the next piece. -Nicholas

Everything! They are amazing! Great prices, wonderful customer service, treat you like family. Very…read moreknowledgeable!