It was greeted at the door. One of the gals came over was so awesome don't remember her name…read more They took care of my jewelry.I thought I was gonna have to replace the prongs on my diamond.And they said they were fine. Didn't try to push anything on me.And I really appreciated that I will definitely be back.

Never have I ever received service like this in this particular industry. The watchmaker here is…read moresecond to none and will take care of you. If you ever have anything watch related, ONLY GO HERE!!

I took my jewelry in for repairs and both were not repaired properly and I took the ring back…read morebecause the stone fell out that was the reason for the repair in the beginning, I was told he could help me out by charging me only $60, i strongly believe he should have repaired from r FREE since it fell out within weeks. The ring was sized and the gold added fell out today. I want be using this shop again for NOTHING! Don't take your jewelry to this shop!!!! The cost was almost $400 for NOTHING!

Great service and fixed me up. Brought in an eternity necklace that I've had for a long time and…read moreone of the links broke. It's perfect now.

Tonie was outstanding! We needed customized pieces, and they were expertly crafted and were…read moreproduced earlier at each stage than planned. The end result was just what we were looking for. She was great to work with, and we couldn't be happier!

My family has used Tony for years now for repairs and purchase of jewelry. Last year I had my…read moreantique wedding rings remade. She did a beautiful job and the rings were an exact replica of the originals reusing the diamonds.

These folks are great! Super knowledgeable, nice and very reasonably priced. Love coming hereread more

They are very personable and did a great job with my watch service. Highly recommended.read more

I Was In Need Of A Clasp Fixed On My Silver Cross Necklace That My Son Had Given Me. It Was An…read moreAbsolute Treasure To Have Found This Place. Three Of The Nicest People Greeted Me As I Walked In And They Quickly Understood My Issue. They Were Extremely Professional And Gave Me A Straight And Reasonable Price. They Had My Precious Necklace Fixed Beautifully Within A Half Hour. Truly Felt Like I Was Dealing With Friends That Cared. I Would 100% Recommend Them To Anyone That Needs This Service. I Can't Thank Them Enough For What They Did For Me.

I was very disappointed with the pricing I received here. I brought in my wife's wedding ring and…read moreband to have both resized down by one full size. I was quoted $189 per ring, which seemed extremely excessive, especially since the rings were being made smaller rather than having material added. Wanting a second opinion, I took the rings to the jeweler inside the Benbrook Antique Mall. They quoted $65 per ring. They even explained that their standard charge would have been $45 per ring (charges can very depending on material and sizing), but because the rings have small side stones that require additional labor, the final price was $65 each. That's a difference of $124 per ring for the same service. I would encourage anyone considering jewelry repairs or resizing here to get a second opinion and compare prices before committing. Shopping around could save you a significant amount of money.

We have been taking jewelry that's important to us to Ana, Gary, and Victor for several years now…read more Jewelry that other people dismissed as too difficult, Gary repaired same day. We've taken loose stones and had earrings and pendants made by hand. We have always been met with friendly, personal service, extremely high quality craftsmanship and fast turnaround. I just cannot recommend them enough! And it's not common to run into a family run business anymore!

Was referred to 'Instant Jewelry Repair' by Burleson Gold and Silver. Great recommendation. Needed…read morea gold coin ring resized for my wife that was her father's. They took care of it perfectly and it looks brand new. We discussed how there are so few Jewelers left that nowadays. They have a new customer and we're very satisfied with the results.

I discovered this obscure store today and was blown away. I went there seeking a watch repair place…read moreto service my Rolex watch and a Fossil watch. Within minutes my Fossil watch was good as new and their charge to fix my Rolex was very reasonable. What was most compelling was their collection of vintage watches displayed on the walls of their store. Clearly these guys are experienced and qualified. Check them out.

Bought a used Hamilton with service. When they finally sent the watch, they wanted more $ for the…read moreservice than what I already paid and then the watch came back wildly out of time (more than 2 hours per day).