I gave LaundroLab 3 stars because there are definitely some things they do well. The facility is…read moreclean, there's a wide selection of laundry-related products available if you forget something, and having TVs throughout the laundromat makes the time pass a little faster while you're waiting. Unfortunately, the customer service is what brought my rating down. The prices are already on the expensive side, and I was genuinely surprised by how inflexible the staff was. I simply asked if they could exchange two dimes and a nickel for a quarter so I could use one of the machines. The employee told me she "wasn't supposed to do that." It was such a small request that would have cost the business nothing, yet it was handled as if I were asking for something unreasonable. Little acts of customer service go a long way, especially in a business where customers are already paying premium prices. While the clean facility and amenities are appreciated, the lack of basic courtesy left a disappointing impression. I hope management considers giving employees a little more flexibility to help customers with simple requests like this.

It's pretty clean and not super crowded. Prices seem about average and the app took me a time or…read moretwo to really nail down but the dryers are great. 20 minutes and boom, dry! I've used the 2U delivery service they work with in the past and it's also pretty great. There's a section for kids but be warned, it's right by the door so you might want to, I dunno, actually watch your small humans. Also it's SUPER narrow which can make navigating rough and sitting and waiting often means getting bumped into at least once. Still worth it.

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.

This is my second time using NestWDF, and once again, I'm beyond impressed. Everything--from their…read morepunctuality to the fresh, clean scent of my laundry--is consistently outstanding. This time around, I've been recovering from a torn ACL and have been on crutches for the past three weeks. Laundry started piling up, and I felt overwhelmed--until I remembered NestWDF. They truly came through when I needed them most, making a stressful situation so much easier. Their service is not only reliable but delivered with such care and attention to detail. I'm incredibly grateful and look forward to continuing to use NestWDF in the future. I'll definitely be recommending them to my friends and family!

I was in town and had to extend my stay. They came to my hotel for p/u and delivered everything…read moreback perfectly. Customer service was off the charts. A third of what the hotels service would have charged me. Thank you Natalie.

Over the past 2 years, I have become disabled following a planned surgery gone wrong. I am no…read morelonger independent and it's been a very difficult adjustment. I live alone and my laundry had become very backed up. Unfortunately, I fell and required an ambulance/hospitalization. Prior to coming home, my sister dropped off my laundry at Pacoa's - finding it conveniently located in Publix Shopping Center, and it was 72 lbs (several items were wet)! When I was discharged from the hospital we were able to pick it up on the way home! I have never been so pleasantly surprised at the pride these folks take in their work! The clothes weren't simply hung at shoulders or folded and put over hanger; these were meticulously placed so the clothing would remain wrinkle-free and unstretched! The hangers were covered by the light blue drycleaning protective bags. I don't ever take that care with my clothes! The folding was so precise and uniform, I didn't want to take it out. No kidding, when you are disabled and have many, many needs - you notice details like this. And -- it is AFFORDABLE!! I'm so impressed with the efforts and product these folks provide that I want to tell them to charge more as they are definitely worth it! I'm trying pickup/delivery today and honestly, I expect them to be eagerly smiling when they knock on the door! Pacoa is a Treasure in Tampa Bay!

I moved to Tampa recently and my apartment doesn't have laundry. I found Pacoa online and they have…read morebeen a life saver! So easy to work with- I don't know if I can ever go back to doing my own laundry! Clothes are always fresh and folded perfectly delivered within 2 days. I also really appreciate that they don't wash your clothes with anyone else and that you can request them not to dry certain items like my workout clothes. The staff is very kind and takes great care with your items. Truly a great service and value!

Just had to bring in a small load of whites to be washed on the Memorial Day weekend. I was easily…read moreable to get a washer to fit my laundry for just $3. The machines are in great shape and the vibe from the customers is relaxed. There is always someone on duty and the business is open 24/7. I definitely recommend the business for anyone nearby.

Visited to do a couple of loads of laundry while in town. The lady working at the time was so sweet…read moreand friendly, offering assistance more than once while we were there. The location was clean overall. I would recommend!

I went to have a dress altered, the seamstress pinned my dress and appeared to know what she was…read moredoing. After picking up my dress I decided to wear it and the alterations were off and the dress buckled horribly in the front. When I returned to show her how she ruined my dress she blamed it on the material and pleats in the front of the dress. She would not refund my money or fix my dress. So basically I paid someone 18.00 to destroy a brand new dress. I will never do business with her again.

Great service and fast turn around. I brought in white dress that I originally brought on sale…read morebecause it had a minor make-up stain. The woman informed me that it would be challenging to remove and couldn't guarantee that I would get it back with the stain completely, however when I returned to pick up the dress the stain was removed completely and the dress was ready within the time frame she promised.

Great and timely service, dropped off on a Tuesday afternoon and picked up on a Thursday afternoon,…read moreemployees were all kind and helpful! usf student discount!

Mark read my review and reached out promptly. He took care of the situation and provided a store…read morecredit. Thank you Mark.

Wash dry fold service was quick and very efficient. Great service! Great price! Definitely recommendread more

Adrian is the best! I drove right up and she help me put my area rug in the mac daddy machine and…read moreit was spotless clean in 20 mins! $15.00 bucks and well worth it!