We used Cindy as our realtor when we bought and sold properties in Arizona years ago. She was…read morealways available to answer our question and concern. She is both knowledgeable and capable in all aspect of real estate. I trust her professionalism and advice. We also used Cindy for our property management since we live out of state. She knows how to deal with tenants complaints, or evict them if needed. She help us a lot with getting the right people to rehab our place when our tenant left. She is always available to answer our question and give advice. I highly recommend her to anybody that need a realtor or property manager.

Thank you so much Cindy…read more... Being out of state had me somewhat concerned, but having Cindy as my realtor alleviated all the worry. Never at any time did I not feel like she had my best interest at hand. She walked me through the entire time and made sure I was comfortable with everything. I was approached by all my friends and family to use this realtor or that one, but I knew she'd be the BEST of them all, and proved so. I will continue to sing your praises and tell everyone of the great experiences I've had with you throughout the years, and I can only hope that they use you also.

Courtney made the process of buying a first home incredibly smooth and low stress. She quickly…read morerecognized my priorities and preferences and adjusted search parameters and recommendations accordingly. Her expertise is valuable in helping to stay grounded in the search for a dream home and her extensive network with other professionals allows for quick pivots in response to external setbacks. I will definitely be recommending her to everyone looking for a home in the Phoenix metro.

Courtney was fantastic during my entire home buying process. She is extremely knowledgeable,…read moreprofessional, and her communication is top tier. Never left me hanging and sat next to me when I signed the final documents. I would, without a doubt, use her services again!

Horrible experience with this brokerage! Beware their agent will fraudulent mis represent you and…read moreintentionally deceiving clients for personal gain. One of their agents also breached Fiduciary duties! I'm not sure if this is what they teach at the brokerage or if it's just this agent! Beware! They will also tell you false information with intent for you to believe it again for their own personal gains! Their agent went behind my back for their own personal gain! This brokerage is very unethical! Beware!!! The agent also committed fraud! Use EXP realtor Kelli Kim she has great ethics and won't mislead you as a client!

Unethical. Unprofessional. Umcommunicative. Breanna Smith, the realtor of our buyer permitted…read moremultiple third-party vendors to enter my home without any prior notification, approval, or scheduling coordination with me. This constitutes a serious breach of trust and professional responsibility, as the realtor facilitated unauthorized entry into my home on three separate occasions. The complete disregard for privacy, security and professional conduct is beyond alarming! These blatant actions demonstrates a clear disregard for my rights and raises significant concerns about safety, liability, and ethical conduct. In addition to the violation of my privacy, this situation has caused considerable distress as a pregnant mother to young children. We brought this to the attention of Brenna Smith, Isaiah Melendez her the team lead and the office. Both Brenna and Isaiah are at fault for this. Isaiah was aware and apart of all communication. We are filing a formal ethical complaint with West and Southeast Valley Association of Realtors.

Kim made my transition of moving in easier than I ever experienced previously. The office is quick…read moreto respond to messages left and answer any questions or concerns you may have This office and its staff are professionals and do not leave you hanging without answers. Best Property Management Company to date for me! Thank you Kim!

I rented from Valentine Property Management for three years, and if I could do it over again, I…read morewould have listened to the one star reviews. Unfortunately, my experience ended up matching many of them. Our first impression should have been a red flag. We were charged a rekey fee, yet we were handed old, mismatched keys at move-in. Our lease also listed two garage remotes, but we only received one. The first time I ever met anyone from Valentine in person wasn't during move-in or any property inspection it was about 2 1/2 years into my lease when I had to hand-deliver a cashier's check. They claimed one of my rent checks had insufficient funds even though my bank records showed the money had been withdrawn and then returned. I emailed them the documentation, but they still charged me a $50 returned-check fee and required future payments to be made by cashier's check. It didn't matter what the bank records showed. Every maintenance request seemed to result in waiting a week or more just for a shady handyman to come out and put a temporary bandage on the problem instead of actually fixing it. Ironically, Valentine had no problem entering the home once a year to conduct inspections and photograph virtually every room, inside and out. Yet when it came time to move out, they never offered a pre-move-out inspection or gave us an opportunity to identify and correct any issues before assessing charges. They were willing to document everything during the tenancy but not provide tenants with the same opportunity to avoid unnecessary move out expenses. The move out process was by far the worst part. I touched up a few small paint areas using a can of paint that had been left inside the home, assuming it was the correct paint. It wasn't an exact match, and instead of touching up those areas, they charged nearly $2,000 to repaint the entire house. They also attempted to charge me to replace an entire refrigerator because of a small dent. Replacing a perfectly functional appliance over cosmetic damage is completely unreasonable. Individually, these issues are frustrating. Together, they left me with the impression that the goal was to find every possible reason to charge departing tenants as much as possible rather than apply reasonable standards for normal wear and tear. After my experience, I started reading more of the one star reviews. It was surprising how many people described nearly identical situations. When so many unrelated tenants tell the same story, it becomes difficult to ignore the pattern. I would never rent from Valentine Property Management again, and if you're a property owner considering hiring them, I'd encourage you to read the negative reviews carefully before making that decision. Good reviews can be bought....

I cannot possibly say enough about our experience with Sheri. We met several other candidates…read morebefore carefully selecting our realtor. She came to our meeting prepared with a lot of information and knowledge. We were impressed! But when I learned of her track record within our community I was blown away! You would assume someone with her impressive sales numbers would be arrogant, snobby or a know it all, but not the case here! She is the kindest most easy going person I've ever met! She definitely works for YOU! She went well above and beyond for us because we didn't live full time in the home we sold. Her advice was always spot on! She sold our home within 1 week! I'm planning on buying another home within a year and would never use anyone other than Sheri Spirek!