At the beginning, Troy was fairly responsive and seemed like he would get the job done…read more However, after sending him the complaint for service, he completely and utterly dropped off the face of the earth. Over two months have gone by, and I have not heard a word from him. Because of his lack of performance, I was forced to dismiss my clients case for lack of service. If I could do it over again, I would stay away at all costs, and I recommend you do the same.

RUN. RUN AWAY FAST. Oh that it were only possible to give zero stars!…read more Troy has cost me a critical delay in a delicate administrative situation -- which was explained to him in advance. As per our phone conversation on Tuesday last week, I provided a time-bound notice to Troy last Wednesday -- admittedly during bad weather, but I was able to make it to his office. I followed up multiple times by phone before finally canceling the request on Saturday -- because by then, it was simply too late. This is how Troy responded -- 5 days after personally delivering the document + payment to his office: "Jenny, Per your request I stopped service. Due to the weather on Wednesday and Thursday I did not have any servers on the road. The service would have been performed Friday. I can have the check and documents returned to you or served today. Troy Burch Owner and Chief Investigative Officer | Wisconsin State Process P.O. Box 121 Madison, WI 53701 www.wisconsinstateprocess.com Troy@wisconsinstateprocess.com (T) 1-608-606-2130 (F) 1-608-531-2003" The service "would have been performed"? What kind of weasel excuse is that? That's why I hired someone -- to _actually_ perform the service. Friday "would have been" fine -- even Saturday "would have been" fine. I could have done it myself, for Pete's sake. If you seek an irresponsible process server, who does not return calls, update you, provide timely service, messes up your legally-mandated, time-bound work, and costs you days of extra work, hassle, and legal fees -- Troy is your guy. You are warned.