Hunter did an amazing job finishing up our central air system and correcting some furnace piping…read more He was very informative from start to finish and gave us a very reasonable quote for his services. Highly recommended!

Fabulous experience with the gentlemen at Two Cool Guys. Honest and transparent throughout the…read moreentire process. Classic service in a modern world. Highly recommended.

On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

The first thing that was done was him putting on booties. My entire experience with him and his…read morecompany was outstanding from beginning to end

Electrical work quoting Seems with so many licensed…read moreelectrician to choose, getting charged for an estimate if you don't use them is ridiculous. i've had quotes ftom many contractors for different things and n4ver had to pay for estimating. It should be a cost of doing business. Its simply says you're not worth our time go with someone else.

I WOULD NOT Recommend Artic Inc. Heating & Cooling to anyone., for anything...POOR customer…read morecommunication skills. PILED items on top of washer, dryer& in the middle of ALL pathways which made it impossible to for a clear pathway thru basement. Refused to come back & put any items they moved, back in place , causing safety hazards. Their "people skills" r very poor too. Rude & demanding. Work was done on Mon. 3/2/2026.Clean up is still pending.

I would not recommend Arctic, Inc. for Generator installation. Arctic, Inc. did not install up to…read morecode, that could cause carbon monoxide poisoning to enter the home. Artic, Inc. left off the rubber gasket that should have kept the mice out. Instead, they entered and chewed the wire causing a repair bill because the gasket was left off. A more knowledgeable repair company came to replace the gasket only to find the gas line was not connected correctly resulting in another repair bill. To have it removed so it is up to code will be another $1500. Arctic, Inc. Artic, Inc. used tape to hold the gas line connection to the generator.

Efficient. Explained things well. Jesse was respectful and unassuming. Asked me several times…read moreduring appointment if I had any questions.

repeat customer here that will never do business with a shady outfit like this ever again. 3 out of…read morethe 5 times I hired this company to do work they reschedule. The first time was not a problem the repair wasn't urgent. The second time was a repair that needed quick attention. I called the day before to schedule for the following day. I received a call late afternoon after taking the day off because they don't give you a time slot just a heads up call usually 30 minutes from my past experiences. The reason for the cancellation was kinda weird they actually said we have received calls after we scheduled you that required urgent care they are more important and must be handled first. who the heck tells a customer that. they basically said you don't matter in my opinion. The third happened today. I don't know why I even bothered giving them another try. I gave them the tenants phone number along with mine stating somebody will be available all day just give a heads up call in advance. They tried calling the tenant first she was having trouble with her cellphone provider and calls kept getting dropped Her husband was home at the time nobody knocked on the door so it was obvious they just tried calling. I finally received a call I was getting dressed my phone announced who was calling so I immediately grabbed my phone and read the message stating I had 5 minutes to return the call or they wI'll cancel and I'd have to reschedule. I immediately called. I have a screenshot showing the time I received the call and another one showing when I returned the call less than their insane 5 minutes heads up. I was told I had to reschedule. I told them I called before the technicians crazy 5 minute warning and I can prove it. I mentioned that this is the 3rd time I've tried to do business with your company and you have canceled on me totally unacceptable. I'd like to talk to your manager. The manager said she would get someone out today. The technician got to the place which has a crawl space. No way could that large man crawl from the back of the unit to the front. I did tell them in advance about the crawl space they have already worked on the place once. The tenant saw him squeeze through the opening 2'x3' he was only under there for a couple minutes definitely not enough time to crawl all the way to the front of the place and take a video and some pictures an definitely not enough time to diagnose the problem. He called me with a price gauging bill of $2200 to replace a P-trap a couple short lengths of schedule 30 it's a modular home they didnt use schedule 40 a couple unions and some other inexpensive fitting. This was the second time they price gauged me. The first was a $55 part from klose electric and labor in and out of the place in an hour $975. I originally told them no way I'll pay you for your service call. The technician said let me make a call and see what I can do. He came back almost $100 less it has a furnace that needed to be repaired so I agreed basically paid $800 for 1 hours work horrible price gauging. I should have told him to pack up his stuff and leave. Don't walk run away from this shady unreliable unprofessional business. I will be telling this story on every platform service professor is on to hopefully get them to get rid of the employees that are ruining their reputation and business

Had a flood downstair, the push pump had stopped working. We made several calls to area businesses…read moreand only got answering machines or no answer. Called Russell's someone actually answered the phone. The guy was here the next day early, got the problem fixed pronto! Thank you so much.

Absolutely wonderful! Within 3 days after contacting them they fixed my sink and installed a sump…read morepump in the basement. Another company Parker-Arntz couldn't be bothered to call me back with an "estimate".