great company. I like having an actual office to call or go speak to someone face to face…read more Every Step to the lease capstone kept me updated. . Liking my new home. they made sure all of our questions and concerns were answered.

I have been working with Janelle and she has made the process very simple. The management company…read morehas been very quick on maintenance requests and gets the issues resolved in a timely manner.

I have been using Joe Maggiore for the past year to manage my rental home in the East Valley…read more It was the 1st time that I had ever worked with a property manager, as I had always done it by myself. From the start, Joe was very hands on and involved. He takes care of everything for me, tenant relations, maintenance and repair of my home and it's appliances, landscaping needs, HOA dues, etc. I receive monthly updates about my rental, so I am always kept in the loop as to what is going on, never leaving me with questions. Joe Maggiore truly provides me with COMPLETE property management service. I have been so pleased with the service that Joe has provided, that I will be looking to use his services as my Property Manager and as my Realtor for the next rental property that I will be looking to purchase in the spring.

I contacted Joe after looking for a reputable property management company online. I was a first…read moretime home buyer who had landed a great job in California and had to move within a matter of weeks. Joe immediately wrote back to me, personally, and made time in the early morning to come out and look at the property. Being a first time home buyer I was also a first-time tenant. There was so much I did not know and many questions that come up along the way. Both he and his employees were incredibly accommodating throughout my many eccentricities. I would definitely recommend his office to anyone searching for a property management company.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

Paid for work not done or done very poorly Charges were…read moreextremely high for poor quality work Did not manage our property well. Did not check up on how poorly tenant was keeping property

I am coming up on one year of having my one rental property managed by Desert Dimensions. After…read moremanaging it myself for two years and experiencing some common challenges firsthand, I was thankful to have the guidance of Desert Dimensions to transition to a new phase and I am now enjoying having the property in the capable hands of great people and great processes. Here's to many more years to come!

From beginning till now there have been issues with this company and it is reaching the point of…read moreexhaustion for me. the initial items outlined during the first week of move in were never done, DDP didn't even attempt to try and fix the broken items and since my time in their slumproperty I've come to discover that this unit has foundation issues likely exposing me to lead paint poisoning--which DDP refused to disclose to me until I insisted on the information, and is illegal for a RE agent to withhold-- additionally every appliance is in poor working order that continues to get worse after only a few months, the neighbors are far too loud, the unsanitary conditions by the surrounding premises puts at risk of disease, the dishwasher doesnt work, the staff are lazy and totally unresponsive, DDP lied about several items I explicitly asked about prior to signing a lease, and they also imposed unduly hidden fees which were never disclosed prior. I'm so livid about the level of deception from this property management company it's hard to even put into words. but I hope someone else can read this review before making the same mistake I did because the only thing Desert Dimension Properties can provide is apparently deceptive contracts and try to take advantage of people's money.

I rented from Tom and Shannon for several years. The level of kindness can't be expressed enough…read more It's so difficult to find someone to rent from who is responsive let alone kind. Here you will find both and then some. Living at a property from Tom and Shannon feels like you have your own home. The spaces are well designed and thoughtful. It is the best "apartment" living I've ever had. They are so communicative which makes for a pleasant renting experience. They are always so welcoming when anyone moves into the community. If you are lucky enough to live at one of their properties, I'm certain you will find it to be the most pleasant renting experience. I can't say enough good things about living here. Home life is so important and I'm grateful to be able to say I certainly felt at home when renting with them.

I live in one of the best duplex units in Arcadia. Tom and Shannon are wonderful! They are very…read moreresponsive and keep the properties maintained incredibly well. I have to move for work, but If I ever come back to Phoenix, I will definitely look to rent one of their properties.

Claire was pleasant, quick, and thorough, all attributes I appreciate in a service representative…read more Mike O'Malley

Terrible!! The man that showed me the rental unit could care…read moreless I liked the location of the unit and it had a small patio for my dog I told him before I applied that I had my own business, but I also collected Social Security if you put all of my income together, it exceeded the amount of the 3 1/2 times income After paying for my own application, it was denied The place was rundown and ghetto anyway so I wasn't too disappointed It took forever to get an answer believe me these people don't care about tenants or landlords. They're just in there to collect their percentage of the rent. Run don't walk

Brian has been both a property manager and realtor for my family. He is a true professional by…read morebeing hard working, patient, knowledgeable, responsive and resourceful. He also always finds the best tenants. I highly recommend him, you won't find a better person for the job.

Thanks to my realtor Brian I'm now a homeowner. I can't say enough about the great buying…read moreexperience Brian presented and how he took care of me every step of the way making this experience a breeze. Brian is very knowledgeable and is a problem solver. This man comes up with solutions to anything. Seriously he's your guy. Thanks Brian.