Ann Marie was one of the most unprofessional and ineffective real estate agents I've ever dealt…read morewith. She wasted months of my time with constant delays, poor communication, missed follow-through, and a complete lack of urgency or reliability. Nothing ever moved forward, and I eventually had to walk away just to stop the headaches. I can't speak for West USA Realty as a whole, but if Ann Marie is any indication of the standard they're willing to accept, I would strongly advise people to stay far away. My experience with her was overwhelmingly negative, and I wouldn't recommend working with her or trusting her to handle something as important as your housing situation.

First time homebuyer and was excited to move into a home with my girlfriend after getting out of…read morethe army. Realtor lied to me about condition and age of home appliances, did not talk to my mortgage lender leading to him being left in the dark through the whole process prolonging the buy, talked me out of getting necessary inspections (that would've shown about 20,000 in necessary repairs to get the home in a livable condition),, altered my signature and backdated legal documents. When I brought this up with the company, with proof of forging legal documents I was told "too bad you can't turn back time" and that unless I had money for a lawyer they were going to do anything about it.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

We signed a contract to sell our house to Sean Smith, Luke Careccia from the Thrivere Team who is a…read morepart of the My Home Group. Sean walked the property with my agent and he was told everything that was needed to be done to the house. The offer was for selling "As is", no repairs and no cleaning with us allowed to stay in our house for 30 days after closing and a 1 day inspection period. Sean could not have been nicer and more accommodating. Them last Friday comes and Sean said we need to drop their offer price $25K because he said that he did not know what everything costs and it would take more money to fix up. After several days of going back and forth and telling him we signed a contract and he walked the property and he was told what the issues were in the house and we were expecting to close on December 29th. Sean kept saying I am doing everything I can to make this work, blah, blah, blah. He said he sent over the inspection report on December 12th but we never received it. I asked him to forward that email to see the timestamp. He never sent it. The title company said he needed to send by December 11th but he said he sent on December 12th. We scheduled for him to come over Monday night to see according to him "where we can cut some corners and save some money." He never showed, did not answer and texts or phone calls and never apologized for blowing us off. Then yesterday after telling them we were not going to sign the cancelation addendum they sent and we expected to close on December 29th or give us the earnest money, Luke sent an email to myself and the title company saying they were canceling the contract, said to send their earnest money back to them. The reason they used was that we did not disclose on the Disclosure Form that there were cracks in the foundation. I did put on the form that their were cracks in the flooring but I do not know how they know there are cracks in the foundation, as Sean was only in our house the one time to walk the property initially. Bottom line is that Sean and Luke are very dishonest and has put us in a very bad situation as we are supposed to close on our new house on December 29th as well. I know this does not represent all who work under the My Home Group umbrella but they only ones that are getting screwed is us. Do not use the Thrivere Team.

False advertising... well, technically not. False…read moreadvertising because a rep. of My Home Group made the claim. Not false advertising because we did not deal with Doug Hopkins personally. Doug Hopkins says on the radio "Some guys will lowball you at the last minute, I will never do that"... "Doug Hopkins with My Home Group" Our deal with My Home Group had the person try to cut $15.000 off the agreed price after we signed our part of the deal. We weren't desperate so we said, no, not happening. After some "maneuvering" the My Home Group guy did the deal at the agreed to price. I did not pursue the false advertising issue because I didn't deal with Mr. Hopkins and "my" realtor is a friend of the family.

We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

Tiffany was great to work with - Professional and very skilled in the business…read more Moreover she has a good knowledge of all neighborhoods in the area.

I worked with this great team on purchasing my home in Carefree. They were professional and guided…read moreme through the entire process.

We had a really disappointing experience with Provident Partners. We applied for a rental property…read moreat 637 E Indian Wells Pl in Chandler, AZ on May 26, 2025, and paid the application fee as instructed. The very next day, they asked us to submit another application for my husband--which we also did, paying a second fee. We followed up multiple times over the next several days with no real updates. Then, on June 2, they finally told us the owners decided not to rent the property anymore--and that they would not be refunding our application fees. The worst part? The home had already been listed for 18 days when we applied, and at no point did they mention that the rental was uncertain or pending a decision from the owner. It feels like a bait-and-switch designed to collect application fees from multiple people for a property that may never have been available. Very unprofessional and frustrating. Would not recommend.

5 star property management service and 5 star communication from Janelle and the team!read more

yaz did a great job, super impressed with how she helped this confusing process make sence!read more

There was truly no question when my husband & I decided to pull the trigger and purchase a second…read morehome- Clementi Real Estate Consultants & moreover , Len , was our absolute, hands down first and only choice. We had such a great experience with Len from beginning to end to even beyond with our first home , ( as in - Len will consult with you on upgrades / renovations/ what is necessary/ what will get you your money back on your investment when time to sell / what won't and .. AND THIS IS HUGE after our ONE BIG MISSTEP with a horrible GC .. he will recommend GOOD, LICENSED GENERAL CONTACTORS! or Handymen. ) We started to talking to Len about wanting to buy and he walked us through each step since we still owned another home in the valley , IT may be different , he warned and we couldn't miss a step. Everything had to be almost perfect to gain that amount of mortgage. That's Len.. attention to detail. A straight shooter. In the current market , we definitely needed to have all of our ducks in a row with pre-qualifiers ; down payment; and wants / needs etc. ; we needed to be realistic. and we needed to be ready to hit the 'GO button ' on the spot if we found something in our price point that hit all or 85% of our mark. Covid or not, this real estate market is hot! Len worked us through each step start to finish . When we finally got to the part where we could look at homes we looked and looked and looked ..we even called Len on a Sunday while driving around Fountain Hills to see if he could get us into a home .. He said ,' give me an hour and I'll be there!' THIS guy works tirelessly! Never gets impatient. We bid on two homes with full ask and went over the asking price in Scottsdale just to be out bid.. even with escalators !! He never gave up on helping us find the right home .. when I was almost in tears after another full day of looking at homes .. we went to the home that both my husband & I didn't think 'on paper' would fit our needs .. it was the last on our list .. and , well, it fit our needs more than we even imagined and it was in THE part of Scottsdale we wanted to be in. Len even dealt with let's say 'difficult sellers' as we went out of the country unaware for a month. His agency is run tight ; his colleague , Cathie was at our final walk through and she is a gem, as well. This is a tough market to navigate alone right now .. YOU need the right agent who will work diligently - day ; night ; and even Sunday ! You need the right agency who follows through on helping you from beginning to end and all the steps in between .. the financial part is key.. YOU need the right agency who will make the other agent on the other side of which you stand tow the line .. we JUST learned that .. Len will definitely do that! Clementi Real Estate Consultants again ... will guide you through all the painstaking tasks of buying a home and make it fun too.. Like fun bites at Spiga for a 'regroup session '! There is nothing better than the moment you close .. grab those keys and walk into your own home .. YOUR American Dream.. and see YOUR hard work and savings .. all at your fingertips!

Is there a negative rating. Dishonest company, see BBB reviews…read more Listed and showed what they said was available office space. Agreed to lease space and verbal agreement to sign contract in couple hours same day. Then takes money from someone else within the hour for same space.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

Kaila Videla is the new property manager for my rental home managed by Fort Lowell Realty. She is…read morethe 3rd PM in three years, effective July 2026. She immediately "sprung into action" by asserting her authority, harassing and blaming the tenant for decisions that were made by the former property manager. I've had an open dialogue with the home owner and the former PM about my financial difficulties. The owner and former PM had graciously made concessions to work with me and had verbally and in writing agreed to waive the 5-day notice fee and late fees. They're aware I'm a domestic violence survivor. Additionally, the former PM did not enforce or collect the late fees for months. This pattern of failing to enforce the fees created a waiver or modified acceptance of the lease. I understand it was an inconvenience to the owner and the PM, but I was grateful for the assistance. All parties involved are aware that this is the rental home I moved to, post-divorce after my ex-husband had me removed from our marital home in an illegal manner. The threat of homelessness is a very real and terrifying repercussion that most survivors have had to endure while married and after. I'm working hard to build my life back up, but the process can be slow. I explained to Kaila Videla that she could not enforce and retroactively charge the late fees and that going forward she would have to enforce the terms of the lease regarding fees. I'm also a licensed realtor and am familiar with the Landlord Tenant Act as all realtors who work in property management should be. I tried to communicate in writing, verbally and via text to Kaila Videla. She was callous, uncaring and adamant in her pursuit to collect fees. It was unusual and appeared to be a personal vendetta for her, for whatever reason. I asked to speak to Fort Lowell's attorneys because I was going to communicate and share all of the text messages and emails the owner and former PM had sent. As a compromise, I asked Kaila to take the fees from my $2,400 security deposit because I needed her to cease harassing me with actions that I knew were unlawful. She then turned off my ability to pay the remainder of July's rent. Then I couldn't pay August rent. I attempted to communicate with her and work something out. By the end of August, the owner had waited over 50 days for a rent payment. Then I received a complaint from the courts with a court date within the next 3 business days. Kaila, Fort Lowell and their attorneys had combined 12 months of late fees, past due rent, attorney's fees, court fees for a sum of around $6,700 and more. That did not include September's rent which was quickly becoming due in days. I was in a state of panic and had no choice, but to retain an attorney. He looked at the complaint and immediately questioned the $6,700 in charges. "How much is your rent?" I told him that was a sum including retroactive late charges. It took 30 seconds before he said, "They're trying to be sneaky, this judge caps late fees at $300." Fort Lowell was trying to charge me almost 6x that amount in fees. I was so grateful for my attorney, but Fort Lowell, Kaila and their attorneys still pressed me to compromise. I just needed it to be over. I was so stressed out, the thought of homeless, I was scared for me and my two dogs. My lease is up 11/30/26. They tried to get me to agree to vacate 9/30, giving me less than 30 days to find a new place and move in a frenzy. I compromised by agreeing to move by 10/31/26 only because I was intimidated and my nervous system could not withstand much more. In the end, I paid Fort Lowell zero dollars in late fees. The homeowner had to wait over 60 days for a rent payment. I'm not sure how he continues to have faith in their services. I was penalized by having to vacate the lease early because of the actions and decisions of their employees. Taking me to court was nothing more than an exercise in more trauma initiated by Kaila Videla. Kaila is a newly licensed realtor. I would tread lightly and strongly caution against appearing biased or discriminatory. I still do not understand her relentless pursuit of the late fees, but I do take pause being that I am a woman of color. As a licensed realtor we are held at a higher standard. Perhaps brush up with another fair housing course, Kaila. Statistically, most domestic violence survivors lack family support and resources. That is my situation, also. I'm grateful for my attorney and hope we have all learned something.

I signed up with them in good faith. The held back $50,000 after their inspector came, for new A/C,…read moreroof and pool? I negotiated the roof and A/C pricing. They showed the house after removing one of the appliances without even cleaning? After several months and me incessantly complaining they sold the house for $85,000 less than appraised value and a $10,000 buyer concession??? Then tacked on over $50,000 in "expenses" plus paid buyers realtors commission!!! All effectively reducing my profit from the sale! Every time I see the commercial where they guarantee sale at full market value I want to PUKE! They are terrible at communicating and honestly do t know how they are still in business When I called the owners son he told me they really didn't make that much on the sale?? NO KIDDING YOU GAVE UP $112,000 in lowering the price concessions and buyers commissions???

Update to my updated: All I'm going to say is more threats…read moreand harassment. After blocking David on yelp after multiple time of asking him not to message me any more he began to text me which is harassment. He is trying everything to get me to take down my review. Update to my review: So they send messages asking how much to get a bad review removed from the poster. That's super professional don't you think? Then when you say no, you get a threat from them? Are these really the people you want to work with? Then when I tell him go ahead he tells me to have my attorney contact him? I don't think so. You want to threaten, you pay the fees. I also asked him twice to stop messaging me and he didn't. I'd be happy to tell and show anyone the full messages and tell the full story that happened. Along with the video of him talking bad about our house. Do not let these people bully you!