TERRIBLE, UNDENIABLY AWFUL MANAGEMENT - STAY AWAY, YOU'VE BEEN FOREWARNED!!!…read more Requested 1 day pass to move daughter out of Cascades. Despite repeated pleas, I was denied a piece of paper to park long enough to check our daughter out of her apartment. This after 4 years of leasing - they could've just issued one but was REFUSED IN NO UNCERTAIN WAY, STERNLY WITHOUT ANY KINDNESS OR COMPASSION IN THEIR HEARTS!!! To be polite to other guests to not obstruct the loading zone (1st photo), we have paid for parking at the 2nd Street Parking run by the City of Gainsville (2nd photo) for the last 4 years to ensure we parked no longer than 15 minutes in front. So I pleaded with them to issue me a piece of paper with Cascade Logo for just long enough to move our daughter out but was forcefully declined despite repeated requests. TERRIBLE MANAGEMENT - They only take your lease payments (paid over $60k for our daughter to stay while at UF) and show no compassion or common sense when it matters. TERRIBLE UNDENIABLY AWFUL MANAGEMENT - STAY AWAY, YOU'VE BEEN FOREWARNED!!!

If I could give zero stars I would…read more The apartment I rented was so disgustingly gross. I've asked around and apparently all Trimark properties are like that. Bugs, a foul stench, mold etc. And like others have said you can't get rid of any of it no matter what you do. Also horrible office staff horrible maintenance just don't do it. Not worth it. They also up the price of rent every year for some reason. Not sure why because nothing has improved.

Worst place to rent from they are the most rude and racist…read moreCompany ever I've been attending with them for four years are they do is be disrespectful racist hanged up the phone. Don't even bother in contact you guys when you need service or anything I recommend do not rent from them.

Associates Realty is rude, downplays customer's issues, blames customers for their issues, and…read moredenies accountability. Just read their Google review responses, where they fight with their customers publicly. As a past tenant, I admit to not cleaning the best, but I find it simply unprofessional to argue with a customer who leaves a negative review, especially publicly. Also expect their petty and defensive response to be laden with typos if you dare to voice your discontent.

Please renters don't rent from them just move on. I have 16 years of renting under my belt, I'm…read morejust trying to help you and stop them. I will later attach a few other rental companies my husband and I used. But really anything is better then these people. To: AMJ, INC of Gainesville, FL Someday when I win the lotto or make a ton of money I want to buy this company and then fire all your employees that work in this company. This company is by far the worse place I have ever rented from. You were in our condo more than we were. You lied to me and when I caught you in a lie you never apologized. Places I rented from before and after have always given us our deposit back and yes I had a dog. You charged us for stuff that we complained about before we moved in or the stuff that was your fault because you were in our apartment more than us. You stressed out and killed my dog. Even after I told, asked and begged you to tell me before you entered our apartment so I could remove my dog from the condo. She was sick but added stress would make her sicker. You are a sneaky, dirty, dog killing company. And what goes around comes around.

FIRST INCIDENT My lease stated that I submit a receipt that…read moreverified I had the carpets cleaned by a professional company or I would be charged a fee. I had been given verbal permission via telephone from a AMJ employee to arrange for my carpets to be cleaned after the date I turned in my keys and to submit my payment for the cleaning rather than a receipt. Upon surrendering my key along with a check, I requested a written receipt stating that my check satisfied the requirement stated in my lease, I was then told "I have been working here for 16 years sir and I have yet to lose a check, thanks" from the receptionist. I reassured her I was not attacking her competency and that the receipt would serve as a amendment to the lease I had previously agreed to, she continued to oppose. I then asked to speak to the manager of the office, after having to basically beg her to get the manager, the manager came out of her office on her own accord, presumably from listening to our verbal engagement. I further explained why I would like a receipt and suggested that a sentence and a signature on a post-it note would suffice, I was still denied. I left that altercation frustrated and empty handed but still brushed it off. SECOND INCIDENT I received a small portion of my security deposit back stemming from deductions that included: $105 garbage removal, and $185 cleaning. I was upset as I thoroughly cleaned the unit by following every step on the checklist they provide as well as puzzled due the fact that I left no garbage other than what was in the valet trash can and recycle bins assigned to my unit. Nonetheless I understand the process and decided to submit a written dispute as instructed. Having been only a month since the first major incident, I entered the office and politely asked to speak with the office manager, the receptionist once again felt the need to make this as difficult as possible, she saw I held an envelope in my hand and instructed me to leave it with her because the manager will not discuss the matter with me in person. I told her I have nothing tho discuss in regards to my dispute it is regards to other matters, I continued to be denied on the grounds that she " worked there for 16 years and this is their policy". I decided to ring the bell on her desk that said "ring for assistance" in order to attract the attention of someone other than the receptionist. This made her very upset as she snatched the bell and screamed "I need you to leave now". At this point a gentleman emerged from an office and I requested to speak with him outside. I came to the understanding that this gentleman was looking to resolve the short term situation, and was not in a position to address the unprofessional behavior of the receptionist although he was genuine and courteous. I presented him the letter, asked how long until I should expect a response, shook his hand then left. THIRD INCIDENT Approximately 5 minutes following the second incident, I called the office and politely requested to make an appointment to speak with the manager of the office at a time that worked best for them (I tried to slide in under the radar but I knew she would probably predict who I was) she asked for my name and put me on a brief hold. I AM APPALLED AT WHAT HAPPENED NEXT.. A woman answered the phone, I said "hello, is this the office manager?" to the response "Yep Im the manager, head of HR, I do it all, you finally got me" along with a chuckle. I attempted to formally submit a complaint about the receptionist, but was interrupted by her attempt to educate me on their "policies", I asked if there was a policy that nobody can speak to a manager unless the receptionist deemed it appropriate, more laughs*. I then asked if my complaints will be addressed or are they falling on deaf ears. She asked me to proceed, I began to explain to her what happened on the first incident, she cut me off again, laughed, and told me " yeah I was there that day, I talked to you, so you got two verbal confirmations that your check was okay". It was evident that she was not actively listening to me and understanding that the situation involved the lack of respect I received from the receptionist, as well as the receptionists inclination to attempt to handle every issue as if she herself was the manager, nor did she care at all, so I told her politely "I don't feel that you are taking what I am saying seriously, so I will find another way to address this issue, thank you for your time, have a great day" she said okay and we ended the call. Here I am, literally my last line of consumer defense, power to the people. I would also like to include the Merriam-Webster definition of receptionist should she or her manager have the opportunity to read my thorough review. Definition of receptionist : a person employed to greet telephone callers, visitors, patients, or clients

Loved living here the past two years! My husband and I are both graduate students and would have…read moreliked to stay for the next 5+ years. Unfortunately, our rent kept increasing each year and got to the point that it was no longer feasible for us to afford it. We lived in a two bedroom, one bathroom unit. This community is clean, quiet, and updated. The pool and gym are never busy. Have never had any issues with bugs, maintenance, or the front office. Parking is free and guests can park without a pass. You can find apartments with more space for less price around the area, but overall, would recommend the complex! I wish there were options to sign for longer than 12 months in order to minimize the increase in rent each year.

I have lived here for a years now and HAD TO resign. My partner and I split a 2bed/1bath apartment…read more with a waterfront view from our bedroom and office window. There're are several large places of grass to walk my dog (on top of a dog park w/dog bathing station). The apartment also provides specific waste receptacles w/bags evenly spaced out so you don't have to walk to far with a doggie bag. Rima in the office helped us sign both our leases and is the most sweetest and happiest person that handles any problem we have promptly and with a smile. Adonis the maintenance man is quick, efficient, and knowledgeable of his profession. He is a joy to be around and has no problem explaining anything you don't understand. Happy to call Ridgemar Commons home :)

I have to second Jasper's review. Anita and Shepley are great people, but the house isn't really…read moreinsulated. It's basically like camping, which is great, except camping shouldn't be expensive. No screens, so bugs are a daily and nightly occurrence. Had on-going noise complaints from the downstairs neighbor, who lived in a garage that had been converted to an apartment. I was blamed for the noise complaints, though the building had no insulation or sound proofing at all, and clearly was not designed as a duplex. Once, I even received a noise complaint for opening a window(?!) which may have been somewhat loud, but not loud enough to merit a complaint, in my opinion. I was frequently bothered by loud banging on my floor and even front door by my neighbor, which shook the entire house. I can imagine the lack of insulation was an issue, because I've lived in upstairs units before with much louder appliances and never had an issue. It's an antiquated building with no modern insulation of any kind. With all of that being said, I absolutely *love* the space and would even consider buying the home myself and adding insulation and window screens if I had the resources to do so. Cozy Gator properties are very unique and have an understated charm. Really unlike any other living spaces I've encountered in Gainesville.

Even though they own/manage quite a few houses and apartments in Gainesville, Cozy Gator is made up…read moreof only two people, Shepley and Anita. They are really friendly, regular folks who are very accommodating with their rentals. I lived in one of their houses for two years with two roommates who were into urban farming. We ended up installing a huge chicken coop in the backyard, had a smelly compost pile going, a garden, and many animals (at various points 2 hens, 4 roosters, 5 pullets, 3 cats and 4 kittens). There was always something brewing or growing or fermenting and the windows and doors were pretty much left open all the time. Shep and Anita were cool with all of it, partially, I think, because they ascribed to a similar DIY lifestyle. They were also super flexible about late rent checks (I've forgotten and paid up to 7 days late without them charging me the agreed upon late fee) and were really good about calling ahead of time before coming over to the house to fix or update things. Now the bad. Compared to other similar properties in Gainesville, Cozy Gator is a bit on the high end and there's really no reason for these particular properties to cost more. All the appliances were pretty old and not too well maintained (you know that weird craggy surface that comes from painting over everything without spackling or sanding and wood floors with deep, deep crevices). The AC/heater barely worked and cost a fortune to run as it was old and the house was poorly insulated. We had quite the cockroach problem and the water pressure was weak and often ran brown. And even when our oven broke, it was replaced with a thrifted old model. Speaking of the oven, big fixes and replacements took a really long time to update. The oven took around 3 months to replace and other things typically took two to three weeks to resolve. Shepley did all the repairing himself (unless it was out of his league) and many of his solutions were what I would call quick fixes (a piece of white-washed plywood to board up a broken drawer hole, leftover floor tile used to tile kitchen counters, etc.) Another odd thing was that Shepley seemed only to respond to voicemail messages left by our male roommate. I don't know if he has a weird thing with females, or if he just respected this roommate more, but in order to get a fairly prompt response, we learned quickly that we would need to relay our messages through him. Still, it's hard to hold it against Shep and Anita. You can find them living in shabbiest rental they own (I've visited their place to drop off rent), attempting to slowly update the value of their properties a little at a time. It's obvious that they are stingy landlords not because they are particularly money-grubbing , but because they are naturally (or possibly necessarily) frugal people. To end on some more nice things, we got all of our deposit back and I even with all it's problems, I look back on those two years with fondness.

There are not enough words to express how happy we were working with Delphine and TerZa realty. If…read moreyou are buying, selling, or looking for property management- you WANT Delphine and her team on your side! This was our first home purchase and Delphine was so patient and explained the entire process. We could tell she was elite in her area. She ensured we were well represented and not taken advantage of. I would highly recommend TerZa!!

I would definitely recommend Delphine Lampert with TerZa Real Estate…read more As an investor and also a homeowner, I have had the opportunity to work with Delphine on several occasions. She has helped me purchased and manage rental properties. Delphine has always been very responsive, honest and gave me great advice. Recently, when I had to sell my primary home, I did not hesitate to contact her again. I really felt Delphine as a broker knows very well her business. She is very knowledgeable of the area and use marketing professional pictures and video tours made by professional photographers. She got my house sold quickly. Thank you for your hard work and professionalism.

I relocated to Gainesville Florida 2 years ago and gave a 5 star review then. I recently moved to…read morea different townhouse, also under Carl Turlington. My review is still 5 stars. Alicia is so efficient and prompt with the entire process. She maintained constant communication via emails, and text messages. Our deposits from 2 years ago was transferred to the new location in full with no questions asked. The only thing I marked on the inspection sheet was a rusty shower rod. The office texted and asked if I wanted a replacement. Within 2 days it was replaced. I am not sure why there are so many negative reviews, but I can say this . The office staff, Alicia, and the owner are the most wonderful and kindest people I've ever met. I certainly am a very happy Tennant. I plan on staying with Carl Turlington for a very long time!

Probably one of the most unprofessional, dishonest, and money-seeking people I have ever worked…read morewith. I am not even sure where to begin. PLEASE read your lease carefully if you, for some odd reason, decide to sign a lease with them. They WILL require you to perform a professional carpet cleaning and provide a receipt of that. Furthermore, they essentially require you to completely turn over the apartment/condo at the end of the lease for the next person. They do not want to do the work or put the money in to do what THEY are responsible for. Thus, they will 100% take a substantial amount of your deposit. That is why the deposit is as high as it is with them. They will use that to cover the expenses and pocket the rest of the money. I have proof of emails and messages if anyone wants them. Please send me a message! Also, had water damage to the roof within the first 6 months of moving in. Lost a $899 couch to water damage. Was never compensated for it nor did they even apologize. They "tried" to reach out to Bosshardt; however, they both got into an email war about whose responsibility it was. Issue never got fixed. Have proof of emails if anyone would like to see it! All in all, I would avoid this company and renting from them AT ALL COSTS. Alicia (the manager) is very unresponsive and never responded to my last email in terms of negotiating me getting some of my substantial about of deposit that was taken from me. They said the apartment had dust and dirt (up on the 20 foot windows). My significant other and I cleaned the place for 2 straight days. Still wasn't good enough for them. Thus, used our security deposit to completely turn over the apartment for the next client. Again, if anyone would like further information or proof of anything please don't hesitate to reach out. I fully expect a response from management to this post. I am professional and work in healthcare. After dealing with everything I did this year and providing care to COVID patients, they did NOT even once reach out or show appreciation. Again, AVOID AT ALL COSTS! Be safe everyone, we will get through these times together!

As someone who was a first-time SFR investor in the Gainesville market, I understand the…read moredifficulties of finding a long-term, quality portfolio manager for my asset. However, after numerous calls & initial meetings with dozens of various property managers in town, I was lucky enough to meet Suzanne Melton and her team at Union Properties. Here are three reasons why I would highly recommend any SFR investor to entrust their portfolio with Union Properties: LOCAL MARKET KNOWLEDGE & HIGH-DEGREE OF EFFICACY - Despite the uncertainties of COVID-19, Suzanne was able to quickly source & place tenants in my SFR at a rental rate that was ~32% higher than consensus estimates made by competing local property managers in under 30 days NETWORK OF LOCAL RELATIONSHIPS - Suzanne and her team at Union Properties have established a strong network of local contractors available for work orders, including but not limited to plumbers, electricians and lawn service specialists. For someone who does not want the hassle of paying a premium to self-source handypersons to fulfill maintenance requests, this is a great perk of working with Suzanne ASSERTIVE, RESPONSIVE & ORGANIZED - Suzanne takes her job seriously and always remains in close contact with her owners when it comes to leasing, maintenance, capital expenditures and other updates in relation to the asset Union Properties is responsible for. All billing, invoices and documents flow through her & her professionalism to coordinate between tenants and owners is exceptional In conclusion, I would highly recommend Suzanne and the team at Union Properties for any prospective SFR / student housing / condo investor in the Gainesville market.

If you're considering renting from Union Properties in Gainesville, I encourage you to carefully…read morereview tenant experiences before signing a lease. On my scheduled move-in day, the property was not ready for occupancy, it was dirty, unsanitary, and required me to postpone my move at the last minute. Shortly after moving in, the bathtub leaked under the floorboard and caused flooding that spread into my bedroom and damaged personal belongings. The plumber said it was completely avoidable if they had only done a thorough check before renting. Throughout my tenancy, multiple maintenance issues went unresolved or were handled poorly, including broken blinds that were never properly repaired despite repeated requests. I also experienced privacy concerns when workers arrived without notice and looked through my windows, and after a pressure-washing visit, my air conditioning stopped working, leaving me without AC for two months during a Florida summer. Despite these issues, I made every effort to leave the property in excellent condition, spending hours deep cleaning, completing all required move-out procedures, and even returning my keys early. Nevertheless, more than half of my security deposit was withheld. Between the poor condition at move-in, property damage caused by maintenance issues, lack of timely repairs, privacy concerns, and disputed deposit deductions, my experience was frustrating and costly. I'm sharing this so prospective renters can make an informed decision and avoid the stress, inconvenience, and expenses I experienced during my tenancy.