The instructors are awesome. They care about the participants of their classes and make the…read moreclasses fun, challenging, and engaging. The receptionist at the front desk are inviting, friendly, and knowledgeable. They are the first person you meet and see when you arrive. They make the whole experience run smoothly. The GM is a true sweetheart. She truly cares about her staff and her clients. She is always there with a smile that will make your day better.

This is the most ridiculous place I've ever seen! My friend and I wanted to come here because I am…read morepost partum and trying to slowly get active after having my baby even though my joints aren't healed yet. I bought grip socks on Amazon, I was rushing after work trying to get there. Haven't ate all day, haven't seen my daughter, my friends waiting for me inside and they said cause I was 3 minutes late they couldn't let me in. Mind you there was 2 people taking the class...they have a big mirror so you can see everything happening and they didn't even start on the equipment yet. 3 minutes and they didn't start yet!!!!!!! This is the most unbelievable place I ever seen in my entire life. No one wants to go to your over priced snobby class anyway. Get real!!!!!!!

Our family went to StretchZone for over two years. They were wonderful. The new owner Jeanna Joger…read moreis a poor manager and less experienced in business and leadership skills. She didn't like the feedback that StretchZone one has her as a stretcher for some time. It takes two weeks to get an appoint. She cancelled 7 appointment and not want to refund my money because she stated that I disparaged the company. I find her to be dishonest and lacks integrity when getting services and a refund. Respectfully, Dr Linda Dunegan

I signed up to try for a month. I had pain not just soreness & complained. Staff attempted to be…read moregentle. After 3 sessions, I tried to cancel, I was told they needed 30 days noticed & they would be charging my CC the next week.

Monica helped organize Ahjonae, Stephan, and Teras coming out to Stretch our teachers at Birmingham…read moreElementary School. The Teachers really enjoyed their free 15 minute stretches and the staff was so friendly. We would definitely have them back! This was such an awesome treat! Monica and staff above were very upbeat, professional, and positive! We would definitely like to have them come to school again!

The communication at this place is HORRIBLE. I cancelled my membership because I didn't find it a…read moregood value for my money. (This is not reflective of the stretchologist - she was great - the service just isn't worth what I'm payong for it. I realized that I can get the same service at Massage Envy for a LOT less money). I waited 3 months, as the contract states, and cancelled as soon as my 3rd month was charged. I paid for the 3rd month and scheduled my appointments for the 3rd month. They did not confirm, so when I went in for my next appointment, I asked if they got my email, and they had. I asked them to please send a confirmation, so the girl at the front figured out how to do that and sent it while I was there. I went in today for my next appointment, and they had, according to the guy at the front, "done you a favor and cancelled everything so you didn't have to pay another month." I followed their guidelines and cancelled so I didn't have to pay a 4th month. I had already paid for the current month. When I explained that they cancelled the appointments I'd already paid for, he gave me a condescending smile (those of us from the south know that FU smile) and told me he could get me in later today. I have a job and manage other people. I can't just take off willy nilly and reschedule. (BTW this is not the only time they have cancelled my appointments and tried to reschedule and blamed the ap although now I'm questioning that). There were people coming in behind me, so I just decided to leave and give this review and suck up the $300 they just stole from me. So, if you are unemployed and have money to waste, then by all means, spend it here.

Took a free 1st class and WHEW this class was HARD in a good way. I currently do Pilates and Orange…read moreTheory and Pure Barre is no comparison. The instructor was fantastic, the class went by soooo quick, I blinked and it was over but it was soooo challenging which I love.

I love everything about Pure Barre and this location especially! I've been going to 5 years and…read morecouldn't imagine my life without it. The owner and all the instructors are extremely nice. It's more than a workout, it's a community. Love, love, love PB Murphy!!!!!

Wonderful gym, very clean, safe facility. The workers are very friendly, and the memebers are all…read morerespectful. Machines are rarely ever left broken and the locker rooms are very clean. However, the dumbbells only go up to 75lbs and there are no free weights (when I last went), so to advance in strength training is rather difficult. However I do recommend this gym for a beginner, I would just recommend other ones for those trying to advance their fitness journey. Also this location is 24/7 Yay!

Hello to whomever is reading this review…read more Background - USMC Vet with service related injuries, utilizing this gym for rehab and self improvement. This location particularly has a less than consistent hygiene routine. Dirty equipment, dirty floors, dirty in general, really needs a good scrubbing. To cancel your membership is a rabbit hole of call this location, visit this person, sign here, and by the way you followed the instructions and we can see that you did, but we did not finalize the transaction in our computer. So we just kept charging you. I went in person visiting this location to cancel my multiple year membership, due to moving to a location where a gym is not easily accessible. Was told it was handled and good luck on your move. (2024) Months later still being charged, called the location here in Plano, instructed to call the gym I signed up at originally. Did so instructed to reach back out to Plano. Did so, emailed a confirmation of cancellation. (early 2025) Months Later still getting charged. Called in again sent down the steps previously, with one addition. Text confirmation to x phone number. Texted confirmation to said number. (mid 2025) Finally 2026 is here. Reviewing my bank statements, the charge is still there. I followed their instructions multiple times so went to contact corporate, good luck on that one. Probably easier to get a hold of Musk cell phone than a number for their main office. But you can call the billing company they use. The billing company will not assist you unless you want to update a credit card for their files. finally after many going back and forth with conversation of filling a complaint to the BBB and T-AG for business practices, I get some attention in this matter. I provide the information stated in this review. The owner Sandra, informed by manager of this location, they review (assuming with the time gap in conversation) and denied any reimbursement. This particular facility is owned and operated as a franchise, this franchisee is a true capitalist at all cost, charge every penny you can while providing the minimal amount of services to comply with franchise by laws. If you can access another gym in your local area do so, it is very easy to transfer your account apparently. Just go to another gym a few times and your account magically transfers.

My guy, Nimoy, was knowledgeable and very helpful. He was also patient as I learned about their…read morestretching program.

I highly recommend Stretch lab Plano. I have had back problems, and when I started working with…read morethis wonderful group, my pain is getting better and better. They care about their clients wellbeing and are extremely knowledgeable. This team of experts make you feel comfortable the moment you walk inside. I look forward to every session. It's also such a fun atmosphere and group. Like a family!! Don't hesitate to get in there and start stretching!

I've been going to this location for about 2 months, the setup and schedule work great for me and…read morethe workouts are always fantastic! No matter who the trainer is I have never had a bad workout, always good motivation and coaching to get the most out of it - Alan, Abel, Chris, and Logan have been there depending on the day and time I stop in, every time they are all super friendly, professional, and helpful. And although Logan was *totally* lying every time he said "just 5 more!" today was one of my best workouts yet.

I never write a review, but these guys are ruthless. Be sure to read the fine print, if it doesnt…read morework out and you decide to go somewhere else they could charge your card $1000 like they did us, and they basically say tough luck. Read carefully their long term agreement, they will bill everything for the years or months remaining for services not rendered. Yes we should have read closer but the agreement is really bad for the customer to the extreme.

Clean, safe environment, and positive workouts. The heated rooms smell really good too. There is a…read morecool app that tracks your activity and gives a calories burned read out. There is also an option to pair the app with an Apple Watch or fit bit, and you can reserve workout rooms with up to two other people. I really like that it's a turn key, wellness minded workout with a lot of micro vascular health and circulation benefits.

I had to pay more money than the monthly fee to cancel my membership. I paid for a membership for 6…read moremonths used 2xs and didn't like. No one was ever there for me to cancel Ended up paying for 6 months of membership and had to pay $199 for canceling. NEVER AGAIN