Wonderfull place to rent rv from Steve always take care of me Very easy to work with any problem ever did arise steve was right on it And if something happen and that rearly happen he will take care of you since every rv you would rent from them is top line. Be sure to ask for steve he will fix you up on one of there clean spacious rv. Keep up the good work guys . Be cya you again next year. read more

FIND ANOTHER COMPANY FAST!!! THEY ARE THE WORST!!! If i could give them a -10 star I would. I began a booking with them to deliver a $12K unit to Maryland from Florida. The sales person assured me that once i sign the agreement, she would take care of all the insurance and the transportation and flights for their driver. I'd been asking her several times to get this information but she did not and waited until it was too late for me to cancel. When i go pissed at her, she said to send her an email that my aunt was very ill and she would send that to customer service and they would refund me then went ahead and charged me 75% of the rental plus held my $1,000 deposit. All a ploy to have documentation against me. What a joke! read more

Our experience with All Star Coaches was nothing short of terrible, and I strongly advise anyone considering renting from them to look elsewhere. The RV we received was outdated, poorly maintained, and far from the modern vehicle we had specifically requested when booking. Major Issues: Severe Safety Hazard: The seatbelt at the dinette was almost completely severed. This was a serious safety issue, especially since my young daughter was sitting there. Had we not noticed it ourselves, she would have continued traveling in a dangerous situation. Fridge Malfunction: The fridge not only stopped working within the first few hours, but it also constantly came open while we were driving, causing our food to spill out. We had to repair it ourselves just to keep it functional, which is completely unacceptable for a rental of this cost. Missing Basic Equipment: The RV came without a water hose, something that is essential for any trip. We had to go out and buy one ourselves. How does a rental company overlook such a basic necessity? Air Conditioning Issues: The air conditioning leaked water onto the bed and floor when it wasn't cutting out entirely and leaving us sweltering in the July heat. This made nights extremely uncomfortable, not to mention the risk of water damage to our belongings. Broken Skylight: The skylight in the shower was broken and held together with tape. This is a clear sign of poor maintenance and lack of care for the condition of the RV. Water Tank Problems: We weren't told that the fresh water tank only holds 80% of its capacity while in transit, which left us without enough water to even shower. This critical information should have been disclosed upfront, not after we were stuck without water. Black Water Tank Odors: Despite emptying and flushing the black water tank, there were constant foul odors throughout the RV. This level of maintenance is unacceptable. Unacceptable Condition: The RV was in poor condition overall. It was poorly kept, poorly presented, and looked like it should have been retired a long time ago. For the price we paid, we expected much more. Terrible Customer Service: We reported these issues to All Star Coaches after our trip ended on July 26th, but we didn't get a response until September 12th--48 days later! By the time they finally replied, the explanations were nothing but excuses, far too late to address the discomfort and frustration we endured on our trip. Previous RV Experience: As someone who has rented RVs in the USA before, and who owns an RV at home, I can confidently say that this was by far the worst experience we've had. None of these issues are "just part of using an RV" as the company tried to claim. Final Thoughts: All Star Coaches failed on every level--safety, maintenance, and customer service. If you're considering renting from them, I urge you to reconsider. We paid a premium price for a substandard product, and I wouldn't want anyone else to go through what we did. read more

Well allstar is not a reputable outfit,stole pots and pans,dishes,sivetware,electrical cord,surgesuppressor. Now I have to purchase again at additional cost to me.BEWARE read more

I hate leaving long reviews, I hate leaving bad reviews but after my experience with Allstar Coaches, I have no choice but to do both. Let me start by saying how disappointed I am in Allstar. We were so looking forward to renting this RV and spending a week in Key West living the life of full-time RVers...if only for a week, unfortunately our RV had appliance problems right from the start which robbed us of the enjoyment that we were hoping for. Our plan was to cook our meals during vacation to get a sense of the RV lifestyle , not to eat out at restaurants every day. On our first full day we realized both oven and microwave were non-operational. What a disappointment so I called RV support however they did not have anyone in the area that could solve the issue. After the forth day they authorized me to go out and buy a microwave which would have only solved part of the problem as it didn't solve my issue of not having an actual oven, not to mention that I had no intention of driving a 45' RV into town to go appliance shopping in Key West. There were other issues as well, the freezer below deck wouldn't go to below 40 degrees, the recliner broke in the open position, none of the window shades were programmed into the remote. In addition the bbq grill was nothing more than a very small tailgate type single burner the size of a shoebox which uses a mini propane bottle. Not anything you would grill steaks on, what a joke. Did I mention this was a $9000 a week RV rental. Issues aside, we made the best of it and were assured Allstar would make it right. We were told the same thing again when we returned the RV but since the manager was currently on vacation, they would square up with us upon return the following month. After not hearing from Allstar I sent an email asking if they would provide some sort of a refund due to the problems that we had. I reminded them that if they had advertised that the RV didn't have a working kitchen, nobody would've rented the RV in the first place so a refund was only fair since we had to spend extra money for going out to eat each day. I suggested a 15% refund which they denied and didn't even counter. They acted like it was my fault that I didn't go out and replace their appliances. Seeing how I was treated I don't even think they would've reimbursed me if I did buy appliances. I should also mention that this trip was originally planned in 2020 but that Covid forced us to postpone however Allstar would not refund initial deposit like most other reputable travel & leisure businesses which just shows you what kind of an outfit this company really is, sleazy and non-compassionate. They assured us of a fully functioning RV which I expected at a $9k weekly rate. They didn't meet expectations and wouldn't provide any compensation. In the final correspondence they said they would provide me a $500 voucher towards the next time I rented through Allstar which is worthless since I would never rent from them again nor would I ever recommend them. This is a lousy company with very poor customer service. Save your money and stay in a nice hotel. read more

Allstar Coaches - At least we had no issues at Blue Water RV resort . Resort was top notch - RV Rental Near Me - Fort Lauderdale, Florida

Don't Use All Star Coaches. VERY DISAPPOINTING service! We planned a once in a life time bucket list trip. Four guys, a luxury RV, a professional driver and 2 college football games with visits to multiple football stadiums on the way. What could possibly go wrong? Allstar Coaches -- that's what! All Star provided one of their professional drivers who was with us the whole trip. The driver was incredibly difficult to work with. He was inflexible, moody and took the whole pleasure out of our trip. When we realized how difficult the driver was, we requested a change of driver, but we're told no by All Star. The driver was incredibly difficult for most of the trip. On our first day on the RV, the TV wasn't working and we asked All Star to help (our driver refused to help). After multiple calls to All Star, we finally got their head of fleet to call us to help. Instead of helping he screamed at us and made up a fake excuse for why the TV wasn't working. He was incredibly unprofessional. While the trip was in October, in took until February to get All Star to reconcile their charges to us. We had to send them nearly 10 emails asking for a reconciliation (they just charged our credit card without providing a detailed bill or any back up). When we finally got the bill, it showed a thousands of dollars of inaccuracies which they still refuse to fix. We will be reporting this company to the Better Business Bureau. A really disappointing experience from really difficult driver, to poor service, to being materially overcharged. Shame on you All Star Coaches! read more

Allstars are great I rented with them for the weekend to have a family fishing trip to alligator ally an we loved it they have a 24/7 customer help line for people like me that didn't know the first thing about a rv I will be renting again soon read more

DO NOT RENT FROM ALLSTAR. YOU HAVE BEEN WARNED!! Full review coming with attachments. Currently pursuing this company in litigation. I will update in a few weeks. If you are considering renting you are more than welcome to send me a message as I will make myself available to save you time, money and a waste of a vacation! YOU HAVE BEEN WARNED...I can tell you I have personally and financially experienced all of the things previously posted by other reviewers. I WOULD HAVE RATED THEM A NEGATIVE FIVE STARS BUT YELP DOES NOT HAVE THAT OPTION!!!! ONE STAR IS TOO GENEROUS read more

First time RV user. Good solid coach but hard to drive. Would use these guys again. Next year

we had a great experience with All star. we rented two trailers for an event and it all went smoothly! Thank you Mona and team!

Great customer service and Herman was very great and detailed highly recommend for anyone wondering

TERRIBLE RENTAL EXPERIENCE FROM ALLSTAR COACH LLC!!! My wife and I rented a ($700,000 + MSRP) Newmar Essex Motorhome for a 1 week vacation from Allstar Coaches LLC. Having paid more than $6,000.00 for the privilege of using this "High Line" Top of the line coach we were told that all things were in proper working order. Having to drive 9 + hours, 1 way, to pick up this fine luxury coach we had relied on what turned out to be untrue statements, material mis-representations and false / misleading advertisements that this motorcoach was in proper working condition and ready for our rental. All of this could not have been further from the truth with Allstar Coach LLC. Just a sampling of our laundry list: 1. Missing 1st. step to get into the coach. 2. Grinding noise of the remaining step motor when retracting 3. Broken cargo (basement) door latch. 4. No radio antennae connected to coach ( or broken). 5. Cleanliness of the coach was despicable upon arrival. 6. Most window shades were inoperative and in down position. 7. Kitchen sink had hot water only. 8. Hot water heater stopped working on the 2nd day. 9. Drivers nor passenger seats would orbit. 10. Silverleaf system in bedroom INOP. 11. Front Silverleaf Genset reset / reprogramming req'd daily I guess that I should remain thankful that we were only renting this Top of The Line Luxury Motorcoach. If I was an owner of this unit and that is the way Allstar Motorcoach LLC managed and maintained my coach they would get sued for their gross negligence & dereliction of duty. I digress. OK, so why didn't my wife and I just turn around and drive the 9+ hours back to our home? The cancellation policy that we had to sign well before our arrival all but required us to utilize this coach at this time in what was supposed be in "Perfect Mechanical Condition". Having tried to discuss & resolve my obvious dissatisfaction and terrible rental experience with the owner / manager of Allstar Coaches LLC, Mr. Rob Tieschler, he fell silent on emails and phone calls made and placed by me. At first he offered excuses and a basic "canned" response. He would "get with his team and find out what happened". He fell out of communication and I was forced to file a lawsuit. I now have a judgement for more than $4,000.00. TERRIBLE EXPERIENCE with Allstar Coach LLC and it's owner / manager. read more

Renting was very easy with Allstar Coaches. Herman Davis was very punctual and communicative and provided great information for the RVs we rented. Would definitely recommend working with him! read more

Great transaction, very knowledgeable and went through our checklist fairly quickly but accurately. The RV was clean and had a great time. Drop off was clean and easy and the staff were extremely helpful. Will absolutely rent from again! read more

Once you jump through all the hoops to rent an RV you expect to have fun, not the case with this company. While on the trip, someone on a bike hit the front of the parked RV. I was told there was about $1000 in damages. I called Fleet Management, a department of All Star and was told they would take care of the estimate and allow me to decide if I wanted to summit a claim with my insurance company. I called twice a week to follow up on the estimate - never received a response. A month after I returned the RV I saw a charge on my credit card for $5000! Three months later I am still trying to dispute the charge, and get someone to call me back. If you want to rent an RV, consider buying one, or stealing one, anything, just don't waste your time on these people. For the record: Gail in reservations was always very nice but still couldn't help. read more

As per my review below I sued Allstar Coaches as they failed to live up to their promises. The judge agreed and awarded me $3,582.73 in damages. Now these deadbeats refuse to pay what the judge says they owe me. Fortunately collections attorneys are easy to find. read more

DO NOT RENT FROM ALL STAR COACHES. Be VERY aware of this company's tactics and bogus charges. We recently rented one of their coaches for a sporting event in Florida. The coach was delivered to our site and for the days we used it there was nothing but problems. We spent the majority of our vacation calling them several times a day with issues and mechanical problems. Even after signing a rental agreement with a set price they charged us a $150.00 so called covid cleaning charge that was NOT in the original agreement. The worst issue was having the furnace go out after just two days and the temperatures were at freezing levels during the night. It took them two days to finally get approval to have an RV repairman fix the issue. There were numerous times their on site staff would not even answer our phone calls. After they picked up the coach no one in the Ft. Lauderdale office would answer my phone calls nor return my them, instead they wanted an email describing all the problems we had even though they were well aware of all our issues. Their email stated it would be 1-2 weeks for them to get back with me. Per their request I sent them a very detailed list of all the problems we had and instead of even replying back to me they charged my CC over $950.00 without any explanation. That is now under litigation. Take a look at other similar reviews posted here and on their BBB profile. read more

My motorhome was in their rental fleet.... they assured me it would be taken care of and serviced regularly. Contacted them on a regular basis to check on it and was assured it was in the same condition. When I picked up my motorhome it was severely neglected, interior completely ruined, wrecked several times, over 30,000 miles with no evidence of service. I'm sure they charged remotes dearly for all this but my RV is un repaired( and they charged me too... service fees and for other repairs that were never done) Obviously they have stopped responding to my request to do something. They are taking advantage of people on both sides. My RV is completely ruined and unsafe and I wouldn't trust anything they say or have available to rent. read more

Beware!!! Mona, from Allstar picked the Berkshire Bunkhouse rv for us to travel from NJ to Colorado. I explained our needs and she said this one would fit the bill. The RV was a 2016, but it was rough. They charged me over $400 for deep cleaning and sanitizing when I returned the rv however when I received it, it was dirty. The counters were sticky, the refrigerator was filthy, the floors were dirty and the rug in the bedroom looked like it was leftover from the 70's. Mona was nice and very accommodating however this is business and she was not upfront about the condition of the rv. The RV came with a broken washer and dryer and we were told not to use the wipers on high because they would not work. Well the wipers didn't work at all even on low. It rained several days and we needed the wipers however they kept getting stuck. We had to pull over on the highway several times to fix them. After one day the slide out in the bedroom started bucking when we pulled it in and didn't work at all after that first day. The shower head was loose and kept falling off, there was a hole in the canopy, the screen door was broken and replaced with only a portion of plexiglass, the gauges didn't work and had to be tapped. How are you supposed to know if the vehicle is safe to drive if the gauges don't register? In the middle of driving on the highway the privacy screen fell down half way blocking the driver's view. We couldn't roll it back up by hand since it was electric. That would explain the old tape marks in three places in the screen area, apparently it happened before. This rv was so unsafe to be on the road it's ridiculous. We definitely didn't get what we paid for. Oh yeah and the water hose had a hole in it, the lights on the fireplace and the microwave kept blinking, and we were told that the couch didn't pull out only to find that the reason was because it was broken. To our surprise they fixed it before they dropped it off however they brought the wrong size air mattress, so we couldnt use it. They were late dropping the rv off (fortunately returned our money for that half day) but by the time they came and finished explaining everything it was 9:30 p.m. and we were exhausted. Many of the issues we had we couldnt have known about until we were actually driving. When we reported it to the BBB they told the BBB that we were given a careful walk through and we signed the paperwork. Well, what could we do at that point? Send it back? We had to be in Colorado for our son's wedding. We were kind of at their mercy. Bottom line, avoid this company. They're deceitful and shady!!! There are a lot of fees that you have to pay attention to, many are unnecessary but if you don't know, you can get taken. They offered us a $500 credit toward a future trip, however I wouldn't do business with them again. If the BBB does not resolve the issues we have with this company, we will move forward with our attorney. read more

From start to finish we had an excellent experience with Allstar! Gail walked us through all our RV rental options and we toured the fleet of luxury coaches they had on site. We chose the 38' Monaco Knight and rented it for 2.5 weeks and had no issues. Well, we had one tiny issue buy Mie (our RV coach) was very responsive and arranged for maintenance to come out and the issue was resolved very quickly. Our coach Mie (I don't think that is her job title but that is what I called her) spent quality time walking us through all the ins and outs of the motorhome. She took us for a test drive and set up cones for us to practice backing in parking spots since it was our first time with a rig this size. Both Gail and Mie were very accessible to us every step of the way and we felt very confident and comfortable. It was one of the best vacations we've ever taken! We'll definitely rent from them again (if we don't end up buying our own RV before then). Thanks Allstar! read more

Hello out there. So I previously made a post (2 months ago) stating I would be a guinea pig and test the waters with All Star Coaches..regardless of the poor reviews/ratings however, strangely it's not posted. Tomorrow is my trip, and I pick up one of their coaches after work to begin a much anticipated family trip. I have been working with Mona, and while she has been very patient this entire process I'm beginning to feel very concerned. I am a picky person so it took me a while to choose an RV that fit my taste and budget. I finally settled on one, just to be told today, that it won't be the RV that I utilize. Again, my trip is tomorrow. Although I did purchase travel insurance, There's nothing I can do about...my family is beyond excited. When I expressed my concerns I was basically told to be happy my entire trip didn't get cancelled. It felt like I ordered lobster but the waiter bought out chicken and told me to be happy there's food to eat. Well, the universe is genuinely working on me because the uncured me would have responded negatively. I need as much positivity within my body as possible right now because I've paid over $6,000 for a week long trip with my loved ones. I was also told the RV I'm being given is significantly more and an upgrade...however it looks old and is only $400 more. Compare that to the $6000 I've already invested. My family has no clue all that I'm dealing with right now and with that being said I'm keeping a smile and being hopeful the RV is lovely in person and all of this becomes water under the bridge. Nonetheless, the way the information was delivered was totally unacceptable, I'm dealing with that in a specific way so that I don't feel disrespected...because it was/is just that. I will keep you all updated post trip. Best of luck to all experiencing legal battles. read more

We have used AllStar for 3 years now. Again, they had a special advertised, I reached out and they worked with me to select and reserve the perfect coach for our vacation. Never an issue with hidden fees. It ends up being only slightly more than the "cheap" places and you get so much more in quality and service read more

The worst !!!!! I wish there were negative starts. As a small business owner I would never write a review unless I thought it was warranted. I would NEVER use them. read more

Beware before renting from All Star Coaches. Make sure to read all reviews. I booked my RV without reading the reviews, as I was under a strict time frame. After reading some of the negative reviews, I became a bit skeptical, but it was too late. The RV itself was fine, but the experience upon returning it was a disaster. Prior to returning it, our driver backed into a pole, causing minimal damage. I asked Jon, in person, if the deposit would cover the damage. He told me, "You will be fine." A week later, I see a charge on my credit card for the entire deposit, plus an additional $2500. I was fine paying the deposit, but I never authorized them to charge my card for a 2nd time. When he sent me the final bill, the second charge was for "Loss of Use," and I had an additional cleaning fee of $250 tacked on. When I asked Jon to send me documentation showing that he had gotten multiple estimates for the damage, as well as proving that there was loss of use, he was unable to do so. Also, it was nearly impossible to get in contact with him. I would call once a day and would hear from him 4 days later. While making the reservation, he picked up or returned my calls almost immediately. From my perspective, it seems as though they look for any minor thing they can charge you for, even if it is nonexistent. You don't have much recourse once you leave the lot. Jon will be friendly to your face, but I question his business practices. Do some research prior to renting from these guys, as you could be in for a headache once returning the vehicle. read more

First time with AllStar and it was great on all accounts. I was beyond pleased with the quality of the Coach and it served our purposes beyond expectations. Utilized the coach as a home base for a bicycling event in a remote area of Maryland. Booking was easy, pick up was easy and drop off was also easy. I will be back and looking forward to my next bike event as the coach made it even better! read more

I recommend renting your next RV from Allstar Coaches. The service was great and very professional. We will definitely do business again. Loved it. read more

I love renting Rv's from this place. I never got ripped off and the owner is an absolute sweetheart.

ABSOLUTE CROOKS!! RV broke down 1st day and was in shop for repair for 3 weeks and we never used it but they charged my card over $25,000.00 and even a late fee for returning it after the rental period even though it was in the repair shop. Unit was filthy when we got it. Urine on the bathroom walls and floor. Looked like it was there for a long time. Spent almost 4 hours bleaching and cleaning the entire unit and they charged us a $500 cleaning fee!!! THESE GUYS ARE ABSOLUTE SCAM ARTISTS AND CROOKS. Lawsuit pending. STAY AWAY FROM THEM. Every unit they have is a pile of junk with no maintenance done. Three rentals from them and all 3 had massive issues. THEY STEAL YOUR MONEY!!!! If you want to be charged over 25 THOUSAND DOLLARS for not even getting to use what you paid for then this is the place! THEY SHOULD BE SHUT DOWN read more

We were very happy with the RV selection from Allstar. From reservations to the people who were kind enough to walk us through each RV to select the perfect one to meet our needs . . . they were all awesome. I like the fact that the interior of our RV had labels for everything, as we are not that savvy and don't know all the ins-and-outs. What we didn't know . . . or couldn't figure out, we just called and they helped us right out. I would definitely rent an RV from Allstar and would definitely recommend them to my friends. read more

I think this was my 4th year with Alstar there team of Gail and Von go out of there way to make a great vacation and you can count on me to be there next year thanks read more

Beware before renting from All Star Coaches. They will scam you!! Make sure to read all reviews. I booked an RV for my family without reading the reviews, as I was under a strict time frame for my son's competition out of town. After reading some of the negative reviews, I became a bit skeptical, but it was too late. The RV itself had to be repaired twice on our 4 day trip due to mechanical issues with the RV itself! All of the repairs done could have been avoided with proper maintenance. We had to cut our trip short due to the unreliability of the RV. Prior to returning it, the RV was fully cleaned and pictures were taken. I have been requesting a partial refund for this horrible experience and for the unreliability of their RV: equipment. This company refuses to respond to my emails and went as far as charging an additional $250 to my credit card for cleaning fees! Please save yourself the trouble and Stay Away!!!! read more

I normally don't write reviews but I am so angry with this company that I got an account to vent and let others know: I rented a 42 foot diesel pusher for 4 days. I rented from their PA branch in Quakertown. The people were pleasant and Gail was very accommodating given this was a short notice rental. but here is a list of problems: 1- Don't be fooled by the pictures. Seats were ripped and they sprayed a toxic amount of air freshener to hide the odor that came up later on. 2- Was told not to use the auto leveler because it was a hassle to operate. When we got to camp, I realized that wasn't an option because I realized I needed to sleep on a flat surface. After calling multiple numbers and doing some research on my own I was able to use it. 3- Was told not to use the washer dryer. hmmmm.. why am I paying you then? 4- Was told not to use the dishwasher. I should've challenged things at this point but I didn't. We washed everything by hand. 5- When camped only one zone would work despite spending 45 minutes on the phone trying to troubleshoot. It would only work when the diesel generator was working and no I wasn't plugged into a 30 amp box. 6- After returning in the same condition I got it in although at 1/2 tank, I was charged $833!!!! LPG / PROPANE REFILL $65.50 REPL AIRLOCK FUEL CAP $34.95 ASC DirecTV/XM $100.00 Waste Tank Dump Fee $50.00 Standard Cleaning Fee $250.00 Discount $0.00 EFM $50.00 Processing Fee $142.37 State Sales Tax $252.60 Fuel Charge $359.40 So there. Never again. read more

I rented a "luxury" rental from All Star Coaches out of Fort Lauderdale (they also have an office in PA) for 6 weeks @ A cost of $611/day-$27K. It was a disaster from day 1-the coach was delivered dirty (I cleaned it while on the road) &then again when we arrived home after our trip. Upon delivery we found out the following: No dishwasher, no icemaker, light bulbs burned out, FILTHY dirty bathroom, tiles on the floor broken, one slide didn't slide in all the way-a laundry list of other items that should have & could have been fixed prior to delivery. While on the road across the USA we had every problem happen that you could imagine: Constantly overheating, generator broke resulted in a 5 day delay- causing us to MISS 2 of the parks that where @ the top of our list Zion & Bryce Canyon, oil leak, grey water tank leak that lasted over 9 hours until we stopped @ our overnight stop to have it fixed, a fitting on an air bag broke causing the RV to literally sit on the ground, the odometer re-set itself, the air conditioning didn't work in the rear of the RV when we were driving, the list goes on. They did pay for the repairs as we traveled but it caused us numerous delays, STRESS, & pretty much ruined our 6 week dream vacation. The RV was returned on 5/14/16 & we still have not received our security deposit back. While we did do some minor damage (hit a picnic table @ 2-3 MPH) we notified them immediately & again @ the time we returned the RV. I expressed many of my concerns @ the beginning of the trip & was told by Kerri that all my concerns would be addressed upon the return of the RV-so as the days turned into weeks more problems surfaced & the trip turned into a NIGHTMARE. I was offered a few days @ no charge but after all the problems & stress my family & I endured we no longer felt safe, nor could I take additional time away & we just wanted to be home. I would be happy to provide ANYONE with pictures of the interior amenities: the $10 Kmart pillows, blankets, sheets & appliances, the vents in the ceiling being held open with paper towels, the list goes on as well as my email correspondence with Kerri from All Star. DO NOT RENT FROM THIS COMPANY-IF I COULD GIVE LESS THAN 1 STAR I WOULD.... read more