what a terrible experience. Call them repaired the awningthey told me they were going to get in touch with their mobile unit to take care of it.They called me and said that they are gonna have to take it . that the sent me a quote for $150 to take it.They got there never said anything started closing up the Travel Trailer didn't check the drawer wasn't closed all the way broke the handle off, which ripped the molding off the bump out the second out, pushed to the TV and broke it also breaking the molding. I had a rolling island in the RV they never secured it. It fell over and went through the wall. they also cut off the awning light that went underneath. It never put it back on it just threw it inside. The RV. Travel Trailer had a black awning on it. They said they ordered it. They called me said ordered the wrong awning. It's white to black which I didn't want, but I need my Travel Trailer back because I was living in it. at the time in the middle of selling my house and waiting for my new to on it's . Then they up charging me $1400 and they wouldn't charge me tax. That was my big discount.when contacting them then they kept saying that the manager would get back to me which never did six days later the guy that towed the trailer was on the phone saying they have no manager and he started yelling at me and telling me it was my problem my fault I should've had everything closed up. They did not want to fix anything in the Travel Trailer. I told them I'm gonna call the Better Business Bureau. They said they didn't care do it and that they're not refunding any money. Their customer service is awful and so are they beware? in conclusion, I did report them to the Better Business Bureau. read more

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What they did, as far as I can tell was OK. However, I had a list of 7 items to do and they had our RV for a week. None of the items would take more than an hour. They only did three, barely. I asked them to turn on our frig with propane the day before pick up as we were headed out of town. Simple request IMO. They said they would but didn't. When we left, fortunately we had to stop about 10 miles down the road and found the front panel to the engine OPEN! They didn't lock it back up after doing the oil change. Thank god I had stopped or I could've been driving for hours with the panel open. I called to tell them and a nasty woman told me "stuff happens". STAY AWAY FROM THIS PLACE if you want to have the work you requested done. read more

Amazing site and staff. Beautiful marina, well kept, clean and safe. Highly recommend

The owners, John and Stef are honest, forthright and professional, as is Angela and the entire staff. I couldn't be more pleased with the extensive bodywork and paint they did to restore my 2017 class A motorhome. It looks great! They repaired a whole list of pesky problems. These folks are the best. It's not an inexpensive hobby owning a motorhome, but you get what you pay for at Ft. Lauderdale RV. Great value. I couldn't recommend them more! Thanks FT. Laud. RV! read more

Awesome Experience very friendly and informative service easy in and out access. Thank you for a wonderful adventure.

We have been customers of Fort Lauderdale RV for many years! Let me start by saying, I knew the previous owner, Bill, and he was a great man. He worked on other units we have had and was very old school. The reviews here seem to be when he was the owner. The new owners are AMAZING!! John and Stefanie could not be nicer people! John came and picked up our coach since the issues we had with it made us nervous to drive it. To save us the tow bill, he drove to Pompano, never meeting us or doing work with us before, to help us. Our unit was there for a very long time since GEICO kept changing adjusters, making excuses not to pay for certain things and making every excuse that delayed the work getting done. Stef went above, beyond and back to help us. She was diligent with the paperwork for GEICO and follow up. She spent so much time working with them to get them to do what we have insurance for! They kept asking for the same pictures and invoices over and over again and never sent an amount that matched anything that was sent. Stef's persistence was one of the things that was so impressive and she was a God sent getting things paid so we did not have to. We just recently picked up our coach and they did a beautiful job! It is like brand new. They checked every detail and made sure it was clean and perfect on pick up. I HIGHLY recommend them!! The reviews here are not about them and they are the best people!! Thank you John and Stef for getting us back on the road! :-) read more

My RV experience was simply amazing. The staff and service I received from Fort Lauderdale RV was excellent from start to finish. The staff made me and my wife feel very comfortable by answering all of our questions and offering their assistance at any time during our rental experience. If you want to enjoy an RV rental experience and be made to feel like family in the process - look no further. ( special thanks to Mrs. Angela ) -- Craig Alex... read more

Made an appointment to have a 2 hour service done on the 24th as scheduled weeks ago. Dropped it off the 24th. Heard nothing until I called the 25th, they said they would call me back. No call and didn't bother to answer my email. Had to call again and they said it hasn't even been looked at. I said then can you have it done first thing in the morning, they said no. I said I'll be in to pick it up to take it elsewhere with such horrible customer service to which they said to me "you're not getting your coach" and hung up on me. These people are unbelievable! I'll be going with the police to get my RV tomorrow. read more

I've been to my share of rv & car repair shops and have never been anywhere as open and honest as this one. Bill runs a tight repair shop and top notch outfit in Fort Lauderdale. I did not drive my rv for five years. Bill and Frank got my rig on the road and were good at communicating what was going on and how to remedy things. Although never happy to have my RV in any shop, this one is where I'd like to bring my RV. Thanks Bill & Frank. read more

Oh you will need to read this entire story: coming back from vacation with our 5th wheel Raptor we cracked our front cap during an unexpected tight turn. Took my RV to get an estimate at an RV SHOP prior to calling Progressive Insurance. When the adjuster from Progressive showed up he estimated my damages at $2,400.00 ($1,100.00 less than the RV SHOP which wanted $3,500.00 for the fiberglass work and some painting. So, the adjuster suggested that I take my RV to Fort Lauderdale RV because being a preferred vendor they guarantee the repairs for as long as I own my RV. So, I hauled my 40 ft RV down to Ft Lauderdale on a Thursday to have Fort Lauderdale RV appraise my damages. Being a "preferred vendor" they have the ability to call the insurance company and request supplements if needed. So, that same Thursday I drove to Tampa to attend an RV show with my family. By Friday I got a phone call from another adjuster from Progressive saying that he went down to Fort Lauderdale RV and was going "to take care of me" by approving a supplement of $4500 on top of what the first adjuster had already approved. I said "ok great!" Whatever...I wasn't planning on seeing any money any ways. So, the adjuster asked me if he should issue the check in the name of Fort Lauderdale RV. I asked him to issue a 2 party check. This way, all I have to do is endorse the check at the end of the job and pay for the services. This would give the shop a guarantee that they were going to get paid. Besides they were holding my RV in their shop. Right? 15 minutes later I get a call from the owner of Fort Lauderdale RV (Bill,) and he started complaining to me that he can't do anything with the check because it had my name on it. So I told him, off course you can't. I will endorse the check to Bill once the job is complete. Bill proceeds to raise his voice and tells me "we require at least 50% deposit"... I told him I was out of town attending a show and he then tells me ..."sir if you are not going to do the work, you will need to come and pick up your RV from my yard immediately". I was shocked. I told Bill I was in Tampa and this is not a way to treat a customer after I gave the ok for the insurance company to add his name as a payee on the check. So, I asked Bill to put the adjuster from Progressive on the phone. When the adjuster answered I told him, what was happening and shame on him for referring me this character. So, having my hands tied with no one with a 5th wheel hitch to pick up my RV I told the adjuster to talk to Bill and explain that I would be back on Monday to give him the deposit he demanded. I was so PiSSED that my head was spinning. I wasn't going to let that frikin character do this to me. So I called the RV SHOP that gave me the initial estimate and the guy saved my day by driving all the way from Palm Beach to pick up my RV. I called Bill 5 minutes later and gave him the good news. Bill just lost $7,000.00 worth of work. I also called my agent and a supervisor at Progressive to file a complain. Stay away from this shop. The only reason they exist is because they have the business handed to them on a platter from companies like progressive. Frikin adjuster probably had his hand out to approve $7k for the fiberglass repair that you see here on the picture. What a joker!! read more

Fort Lauderdale RV - This was the crack that my insurance company approved $7k worth of repairs - RV Dealers Near Me - Davie, Florida

Best RV service I have encountered. Owner Bill Sands has encyclopedic knowledge of motorhomes and RVs, and expert staff to repair them. The correct name of this shop is Fort Lauderdale RV Sales & Service. Make sure you're at the place across from McDonalds; there's another company a few blocks south that does RV work but does not have the same sterling reputation. read more

We were sent to Ft Lauderdale RV by Newmar for warranty work. They are one of Newmar dependable sources when their dealers are too fully booked for warranty work and we can see why. Can't say enough good about Bill and his crew. Professional and deliver as promised plus extra "education" about how your coach works. Bill also went to work on Whirlpool who in our estimation puts out an inferior product and their service is not quality. After our washer was repaired by Whirlpool and re-installed by Bill we found it still didn't work and Bill actually followed up to make sure local Whirlpool came to our site and finished the repair. We recommend this business. read more

Do not ever trust these people. Even after knowing that I had been ripped off when I purchased a fifth wheel to live in with borrowed money from someone on craigslist, that I was unemployed, that I was losing my house and that my mother had just passed away, Bill Sands made me give him a deposit of $4,000 toward the repair of the slide out and wall and told me that if I didn't come up with that deposit I would have to have it towed back out that day. He advised me that the fifth wheel that I had just paid $7,500 for was probably worth $2,500 at the most, but since I would soon have nowhere to live I decided to go ahead with the repair. He cashed the check immediately, but then let the fifth wheel sit there to leak and rot for over 1 1/2 months, through all of the torrential rains without even checking on it, before even looking at it even knowing that the tow truck driver from the towing company that he had recommended, J&J Towing in Margate, had backed the fifth wheel into my carport and totally smashed the ladder breaking the seal with the roof. Both the tow truck driver, Alex from J&J and I told both Bill Sands and Frank that the tow truck driver had backed it into the carport on the day it was towed in. I even expressed my concern that it may have caused leakage, but in December he denied even knowing about it and then defended the towing company saying that couldn't have caused the leakage even after I had told him that there were no active leaks before the fifth wheel left my driveway. He then told me that the fifth wheel that I had just paid $7,500 for in September was now worth $0, that I should junk it and that I needed to get it out that day or the day after, knowing full well I had no way to move and nowhere to move it to and had the nerve to suggest I use the same towing company that had smashed it up to begin with... Then on top of everything, knowing that I didn't want to buy anything older than 2000, Bill Sands tried to get me to use my deposit to purchase a bank owned 1995 motor home, telling me that it was a 2001. When I found out the truth and I wouldn't buy it, he charged me $220 for his attempt at fixing the leak 1 1/2 months later and $100 per day for 4 days until I got someone to give me a small amount and pick up my now worthless fifth wheel, when in my opinion, they were the reason it was now worthless. And finally he didn't even send out the return of the balance of my deposit until January 7th. There is nothing I can do about any of this because I have no proof of what or how anything transpired, but you be the judge as to whether you want to trust people like this... read more

We had an intermittent electric problem which had been extremely difficult to diagnose. These people found it within an hour and then repaired it perfectly. They were EXTREMELY personable and pleasant to deal with. This is the first review I have ever felt compelled to write, and I would recommend them without qualification. It is a small location, and tight, but honest and competent. Tom K. read more