Got locked out of my car right outside of the Burke Museum on a Sunday. Allstar came out in 20 minutes, just like he said, and I was outta there! Loved this guy. We talked about where we traveled and our favorite bourbon while he worked. Would definitely hire him again for any and all locksmith-related jobs. I also really liked the fair price. I paid $75 for Allstar, and over $200 for another locksmith when I got locked out of my car near Southcenter. Don't waste your time, just call Allstar and you'll be happy with the results. read more

Safe yourself worry, time and money - use Allstar Safe and Lock. I own a business in Green Lake that was broken-into. I called another company--Fast LS--to rekey the space. They did not provide a quote over the phone. A man arrived (an independent contractor) and took apart my lock. He was courteous and professional, however, he charged me $467 for 20 minutes of labor and no hardware. This itself merits 3/5 stars. But it gets much worse... The next morning I arrive at my store to open and the keys don't work. I called Fast LS demanding someone get ahold of me and fix the problem. They promise to call me back. Hours go by and no one calls. Meanwhile, I call another locksmith--All Star Lock and Key--and they arrive within 45 minutes ON A SUNDAY. All Star fixed Fast LS' mistakes (of which there were many) and rekeyed my space for $120 (nearly 1/4 of Fast LS price). Additionally All Star is coming back tomorrow to install locks that are more secure. Such a breath of fresh air. Thanks! read more

I stumbled upon Eric and Allstar after l lost my keys in a roll-over car accident during a blizzard on the way back from skiing with some friends. A local locksmith in Magnolia told me that there was nothing he could do, I was looking at $2,000 or so to replace the keys at the Toyota dealership, but then mentioned that there were 2 other locksmith companies who might be able to help me out. I talked to Toyota, and they confirmed my worst fears. The towing fees to their shop, the labor, the new keys. It kept adding up. Easily over $2,000.00. So I called the first number that the locksmith in Magnolia had mentioned, and they pointed me to Toyota. On a hope and a whim I called the last phone # that locksmith had given me with a "ehhh he's pretty good, he might the able to help you". Eric listened to my problem and agreed to come out and look at the car . . . at my house. That was already a great start rather than getting the car towed to the Toyota dealership. He came out and looked at it, had to drive his car to go borrow jumper cables to charge it before he could even try re-keying it, and spent a good 30-45 minutes trying to get it fixed. He couldn't get it that day, but he didn't just give up, or leave me with keys that opened the door and didn't start the car. Instead, he found the software to reset the cars computer online, basically realigning it to the keys he had. He bought it himself (god knows what that cost if the toyota dealership wants $2,000 just to use it on the car), and then proceeded to come out to my car AGAIN and try to figure it out. But to no avail. My Canadian made Toyota wasn't having it. But Eric didn't give up. He tried countless different tactics to get the cars computer to accept the reset, taking the parts back to his shop to work on them and try to figure it all out. Today I came home from work, and found that because the car has been parralel parked on the side of the street, someone sent a complaint to the Seattle Police, and my car would be towed in 3 days if I didn't move it. I called Eric to check in and see how the repairs were going and left a message with his daughter back at the company, the whole while an iron vice clamping down on my gut. I had this sinking feeling that it was going to cost more than the car was worth to get out of this. How could I get it out of a tow-lot if I can't even start it? Eric called me back in less than 5 minutes. I was so busy beating my frustration out on my living room furniture that I missed it, but he left me his cell # and I called him right back. He said he would be out tonight with an entire posse of locksmiths and they were going to finish this thing. So a little after 8:30 pm I see him and 2 other guys hunched over my car, working on it, I went out to see how it was going, and they all looked pretty grim. 9:00 pm came and went, and Eric was probably way past being late to his daughters graduation dinner. A little after that I went back out to see if they'd had any success. Preparing myself for the worst I round the corner and Eric gave me a grin and revved the engine on my Toyota. They had trucked all their equipment and software out to Magnolia in two vans, had spent about an hour resetting the cars computer over and over, and finally it had worked. He persisted through a swamp of stupid problems that should never exist in a sane world when he could have easily told me there was nothing he could do and sent me to the Toyota dealership like the other locksmiths suggested. He never raised the price on me, even when I had no where else to go and had a deadline of my car being towed in the next few days. Instead, he stayed and figured it out. Whether you need someone to do a simple lock change on your door, or you need to re-key your star destroyer because you lost your keys in an embarrassing fiasco with some Ewoks, call Allstar, you won't regret it. Eric - Really Sorry I wrote this a while ago and then it didn't post because my email wasn't validated or something. Thanks to Yelp for saving the whole review. read more

I'm pretty sure Eric is the nicest person I've ever met. I was locked out of my apartment after leaving my keys at a restaurant and called one of the other 24/7 locksmith services first. The "fast lock" guy came out, took one look at my lock and told me he couldn't help me after trying for about a minute. He then charged me a "service fee" for his time and I was left with a little bit less money and no closer to accessing my apartment. I called Allstar next and talked to the nicest woman who assured me that Eric could pick my lock. She woke him up early on a Saturday morning and he was over in no time - my lock was a little difficult but he told me he would make sure I got in (my dog was inside and I was panicking) and sure enough after a little elbow grease he popped the lock and got me inside. I'm honestly so thankful and grateful that he was able to come out on such short notice and help me out. He even offered to make me a free spare key which is just above and beyond. I'll definitely use them in the future for any lock/key needs. read more

Thank you Allstar safe and lock and David! I could not ask anything more! Stellar Service! After I called in. David came to our house. He was really professional and friendly. He came on time after I called in and opened our house door for us. Before I know it I am in the house and I can continue with my life without a hitch. Thank you again guys! I'll be recommending you guys to everyone I know who need a experienced and professional locksmith! read more

Southern Hospitality is in the heart of Ballard! If I could, I would give 100 stars! Eric seriously went above and beyond any expectations. I thought I needed a new key because I was having trouble starting my car. Nope. It was a faulty ignition. He seriously took the whole ignition out, cleaned it up, and made 2 perfect keys for it! Two beautiful, perfect keys. It was not an easy job, that's for sure. As far as customer service goes, I don't think I have ever received any better. It felt as though we were old friends just shootin' the breeze. If you ever have an issue and you need a locksmith, do yourself a favor and call Allstar Safe and Lock. I know I'm going to! I cannot thank you enough.... thank you thank you thank you!!! ~Kristin~ read more

I actually called Allstar by mistake off a list, thinking they were near me in west seattle. That was extraordinarily lucky. I had no idea how hard/not hard it would be to get new keys for an old deadbolt for the house I've just rented. It turned out that Eric lives a couple of miles from me and offered to make up the keys that evening. I had already taken the lock off the door, expecting to have to schelp it around and pay who knows what. He let me come by his home, made up 4 new keys while I walked my dogs around the park, and charged me- I kid you not- 10 bucks. Oh, and while I was walking the hounds, I could see him testing each key. Oh, and he gave me tips on reinstalling the lock (While getting a lock off a door is extremely easy, getting it back on is requires more attention) read more

BEST. EXPERIENCE. EVER. Just a heads up, guys! He's moved to the Crown Hill neighborhood across from the Safeway on 15th! My boyfriend somehow managed to bend one of our super duper keys. If you look the locks up (Medeco locks), they're one of the best on the market and the locksmiths have to be certified to key the locks. Your information is stored with that locksmith and only they're allowed to make keys for you. Super secure. We went to the old Allstar location in Ballard only to find that he'd moved. We looked on (oh so trusty) Yelp to find his new location and TADA!! We found Eric again! (His phone number's the same, though, just in case you need to call him.) Eric once again provided us with excellent service - he even remembered us from over a year ago! He remade our key (couldn't straighten the old one as it'd cracked) and the transaction was quick and painless. Good conversation and great service. Can't beat it!!! read more

Eric and his daughter were both competent and friendly. Eric went above and beyond after making keys for a car I recently purchased, he walked out to my car to make sure they worked. He even sprayed my locks to ensure they worked smoothly! We recently had to use them for our business and they proved to be afffordable and reliable. read more

Had some miscommunication earlier today when I walked into the store, but Eric (the owner) followed up with me and did everything he could to fix the problem. The quality of a business can really be judged by the way they deal with unforeseen road bumps. Thank you to Eric for fixing everything and making things right (he even hand delivered my new set of keys). Excellent customer care! read more

All-Star in Ballard is amazing. Service, price, integrity. I was looking to duplicate a Honda high security key and had looked into 5 other locksmiths (mistakes 1-5) that couldn't help. I had bought my own blank keys off the internet (mistake 6) and Eric said he would certainly use them, a service which other locksmiths wouldn't agree too. The others wanted me to buy their keys. But All-Star even offered me a lower price since I brought in my own. When my keys wouldn't work he split the difference in price he originally quoted and showed me exactly why the keys I brought wouldn't work so I realized he wasn't ripping me off. Lowest price of all the places I found for this service, but the only one who could actually do it! And a bonus. When I sell the car I keep my key and take them back to All-Star. Eric said he would attach new keys to the transponders in these keys and program them to my new car for $20! The dealer wants over $150 for the same service. Eric will be my first call next time! read more

Eric is a great person. He came and made two keys for my motorcycle in less than one hour. I would recommend my family, friends and everybody. read more

The thing about owning a 110-year-old house is that things just fall off in your hand from time to time. In my case it was our doorknob followed by our deadbolt and lastly the chain lock for good measure. Fortunately for me, Eric and his daughter, Mallory, run a great company! They helped us pick out new door fixtures that matched our craftsman-style home, ordered them, and installed them within the week. Eric was extremely courteous and efficient while he was working at my house. My front door looks fabulous and my home is now more secure. I'd use them again in a heartbeat. read more

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Eric was awesome. Quickly responded to my call and was able to set up an appointment that day to change our house locks. Great service and very professional. Definitely would recommend him in the future. read more

It appeared our 2003 Lexus had a dead battery, because our electronic keys wouldn't open the doors, or the trunk. Worse, we couldn't open the doors using the mechanical key -- despite trying the key over and over again, being careful not to break it off in the lock. It appeared we were truly locked out. We called Allstar. The technician they sent ("David") opened the car in a matter of seconds. It turns out the door lock was quite stiff, and that we were too cautious when using the mechanical key. We simply hadn't twisted the key hard enough. David lubricated the lock, and then got the car running using a portable charger so that we could take it to a garage (Wedell's, in our case) for a full charge. Cost to us: $75, plus tax. A bargain, in our opinion. read more

What an AMAZING service experience! I had a bit of a scare this morning and thought that someone had been in the house * while I was sleeping *. There was enough physical evidence present for me to say "okay, this needs to be dealt with". I looked for locksmiths in my area, saw the 99 5-star reviews for Allstar, and picked up the phone. The conversation was JUST like this: Allstar: "So, when do want to do this?" Me: "Well, I work in Bellevue, so I could be home in 30 minutes" Allstar: "Great, I'll meet you there!" And he did. Eric was AWESOME. Pleasant, good to talk to, QUICK, super easy going. An AWESOME experience. THANK YOU MAN! read more

Allstar Safe & Lock saved the day. Lost my set of keys to house and car, and Allstar created keys for both same day. Will use again. read more

Eric is a gem! After 3 months of research and a lot of "I'm sorry, I can't help you." Eric came to the University of Washington and opened an 1800's safe in under an hour. Now we can use it! All Star was professional, Eric was courteous and knowledgeable If we ever need to get something opened that No One else can, he is the gentleman to call. Thanks Much! read more

Eric and David were GREAT and awesome to work with! I recently moved and needed my condo rekeyed. They were able to schedule me quickly and were very friendly and efficient! I had questions about a secondary lock, and Eric recommended Medeco, a strong, steel deadbolt lock. I had scheduled them to rekey my deadbolt that day, and Eric offered to still rekey my home for free so I knew who would have the keys until he was able to come back to install the Medeco lock (which was only 2 days later)! On another note, I've also used Allstar at my business in lower Queen Anne. We had an emergency and needed to rekey the store, and they were able to rush out that same day! So overall, I've used Allstar several times for work and once at home, and they are THE BEST! Thank you Eric and David!!!! read more

How can such incredible service also be the most affordable in Seattle? Came in for lock re keying, did it in minutes while I waited. Very personable, very fast, very inexpensive, perfect. read more

Love this company!! I was frantic, locked out with barely a charge on my cell phone.. had no idea who to call and finally reached this company. What a blessing!!! Eric was so kind and patient with me and came right out. I received a great rate ( no price gouging in my emergency situation!!) SO thankful for the professional and personal service I received. They are forever my Locksmiths, although I hope I never need them again..LOL Rare level of service not seen much of today!!!! read more

Eric is the man! I called during Memorial Day around the time when people are winding down from their BBQ's from the afternoon. Accidentally left my keys in the apartment after grabbing a smoke outside. Eric is very personable/friendly and with 19 years of experience I believe he will have little to no trouble opening your lock. The go-to-person next time I get locked out! read more

Eric at Allstar installed new locks for us, and we couldn't have had a better experience. He took the time to help fix the air leak we had from a warped door - this was above and beyond. To anyone looking to better protect their house given the many recent burglaries in Seattle, call Eric. You won't regret it! read more

Still awesome. I got a key or two made about 3 months ago and he not only remembered me, but introduced me to the whole fam. I love this place and recommend it to my friends all the time. read more

Fantastic!! I called on a Friday night and he came within the hour. The customer service was amazing. He was polite, quick, and trustworthy. Please call this company, you won't regret it! read more

These folks are great. I lost the key to a massive 4 drawer file cabinet, and assumed I'd have to pay a locksmith to come out and open it. Several locksmiths I called didn't suggest otherwise. But these folks said they thought they could make a key based on the code on the lock. They did, I came in to their shop and picked it up, and it worked great. And they charged me a fraction of what it would have cost if they had come out to fix it. If you need help with a lock, this is the place to go. read more

We had a safe lock fail. Eric got the safe open and installed a new lock on schedule and within budget.

We moved to our first home and completely forgot that we needed to get our keys changed. Called Allstar and got same day service! The rep that came out was fast, gave us advice and his honest opinion on the different types of locks without trying to upsale. I would definitely recommend them and use them again. read more

This place was really easy to work with AND I was able to text them instead of talking over the phone (because who likes talking on the phone?!) They weren't able to duplicate the ass-old key I have, BUT they were super easy to get a hold of and referred me to someone in the area who could. If we ever rekey our house, I'll definitely be giving them a call. read more

From now on, this is the first locksmith I will call. I needed emergency lockout service this week and Allstar Safe and Lock provided not only emergency lockout service, but service that went above and beyond expectations. I was locked out of my home one evening and needed emergency lockout service. I called two other locksmiths: one did not have an available person to send and the other never called back. Allstar headed to my home immediately. The owner, Eric, arrived and started to work on the lock. The lock proved very difficult to open, but Eric kept working at it and never gave up. He tried different alternatives until successful. Eric was professional, courteous, helpful and most of all, persistent. He was clear that he would not leave the job until he got me into my home (I even joked about sleeping on the porch until my family returned, and he said that was not going to happen). It is, unfortunately, uncommon to get this high level of commitment to customer service and customer satisfaction. I called Allstar because of the reviews on Yelp and I am happy to be counted among the very satisfied customers. Allstar Safe and Lock is simply the best! read more

Won't need to look for a locksmith again. Eric came to re-key my condo and arrived exactly when he said he would, did the job quickly, and was nothing but friendly. One of the keys didn't fit the lock as well as it should so he made sure to re-cut another so that it worked properly. Great value as well for the quality of service. If you want great customer service with prompt and efficient work, go with Eric and Allstar Safe and Lock. read more

These guys ROCK. Eric, is super thorough and nice. These guys were in my home for about a day and a half and they were super polite, and got the job done. They let us know that if we had absolutely any trouble to just call them and they would help us out. Eric himself also took the time to sit down and walk through our home two separate times to show my husband and I what he did and how to operate our new goodies. I like nice people who are honest and hard working. This is one of those places, one of those owners. ALLSTAR ROCKS!. read more

My poor motorcycle luggage was locked and perminity attached to the bike. I was camping and my luggage key fell off my key ring. Also, one bag had part of a key stuck into it. I thought in was doomed. Drove to All-star Safe and Lock because it was super close. I called ahead of time to see if he could help. He said "come right over". About 15 mins later I had a new set of keys for all three of my motorcycle luggage. Amazingly fast and the locksmith that helped me was very skilled by adding final touches to ensure smoothness. The prices were very reasonable as well. read more

Just recently we had an issue that caused us to have to re-key all the outside doors in our home. I made the good decision to call AllStar Safe and Lock as they had high ratings in Yelp and positive customer comments. A young man named David arrived at our house (on time) to do the job. He was excellent..."as good as it gets!". Professional, courteous and friendly he completed the work quickly and efficiently and everything worked as expected when he was done. Pricing was very reasonable. We are happy customers! Thanks David and Allstar...you will be on our recommend list if any friends need locksmith services! Pete read more

Update. After I left the reviews and stopped by the store. Eric explained that the guy came to my house before didn't order the right lock etc. And then Eric came today to install the front door lock. The work is good. Eric is on time as scheduled. Given today's visit I would give 5 stars. read more

So after paying upfront for replacing locks ~1200 I cannot seem to get a response from Eric, he seemed like a nice enough guy and suggested some locks I was not interested in. After waiting several months I emailed him a few times and I am only posting this review before potentially engaging the police on a larceny complaint due to the fact he has not responded to any of my messages. It is terrible that what started out as a great business experience has turned this sour. STAY AWAY !!!!!!!!! read more

Still haven't finished the job, but the office girl Valerie seemed very nice. The service tech was prompt, courteous, and knowledgable. The only reason its 4 instead of 5 is I had to call to see if my part was in and schedule the return install vs them calling me. read more

They helped a friend of mine that was stuck within 5 minutes of the call and at the lowest rate. Great company that is not looking for the quick buck, but repeat service. Great job taking care of a friend Allstar Safe and Lock. read more

I was heading to a 1045 showing of Star Wars and left my keys inside the house....! I knew I wouldn't be home till very late. I called at 230 AM and he was there 15 mins later and got me right in. Cost 100 bucks but was worth it. read more

Great service! From calling to make the appointment to the on time arrival, efficient and effective service. Erik was professional and friendly. We recommend his well priced and friendly service! read more