David of Anderson Towing LLC, MT was more than we could have asked for in a tow truck driver. Our…read moreson's car broke down in Reed Point, MT on his way home from college. Reed Point is 7 hours away from home. The sun was quickly going down and the weather was too cold to try and figure things out without. David was dispatched and quickly contacted us to let us know he was on his way to our son (60-90 minutes away). As soon as he got to our son, they picked up his car, dropped him off at a motel, then dropped off his car at the shop. He then contacted us to ensure both our son and his car were safe. We were so grateful. David said he'd want the same type of service and care for his own children, and we believe him! We are so grateful for David!

They overcharged me. They sent me two invoices because I was able to be towed to a closer…read morelocation. I am certain that I paid the lower of the two. Then, they charged my card the larger amount. In the end, I was told that in order for them to give me the difference, they would have to re-charge me for another tow before I get the larger amount refunded. What if I didn't have enough money to pay twice before being refunded? I renewed my AAA membership so that I will not have to call them again. The tow-truck guy was super nice.

I got my 38' Class A diesel coach stuck in soft dirt, trying to turn it around, and wound up…read moretotally blocking a road in a very tight spot, in a residential neighborhood. I was told that Hansers was the only company around who had equipment large enough to handle getting me out of my predicament. Knowing that my situation was critical, despite it being the end of the day, they dispatched Kyle to my location, who was a 3 hour drive from me. Kyle arrived at about 9PM, and had me in the clear within an hour and a half, or so. He was professional, extremely experienced and took great care to not allow any further damage to my new baby!! I would highly recommend Hansers for your RV needs. Besides Kyle, the girls in the office were so kind and patient with me, keeping me posted as to his progress in arriving at my location!! They deserve more than the 5 stars that I'm allowed to give!!! Thank you, Hansers!!! Connie M.

I purchased a front axle assembly for my f250 from hansers salvage in billings mt that came with a…read moreone year warranty. We had the axle put in and we to get the truck aligned and come to find out that the right upper ball joint was defective. That should be under their warranty but guess, they said they never sold me the axle with the ball joints, we'll that's not true. So instead of keeping their word they refunded me 75.00 towards the ball joint, that should say something that they knew they was wrong and they don't want to own up to that there was issues with the axle. Oh they was as sweet to me when I was buying something from them but when you go back with issues on the parts that you buy they are not very nice. All I have to say is from now on I will look elsewhere for parts even it's out of state. The same thing happened to my daughter on a part for her truck.

We contacted Aaliby to replace a battery in a vehicle that had been sitting too long. The original…read moreplan was for them to come over and jump the car so we could drive it to the shop. When Chris (a super nice guy!) got here he decided to pull the battery (no simple task...it's one that's partially buried) and sent us to buy a new one while he waited at the house. We returned, he Installed the battery, put everything back together and we were on our way in less than an hour. I should also mention he was at our house 15 minutes after we first called! I won't list what we were charged, but it was incredibly reasonable. We would not call any other place after this experience. Aaliby has our business for life. Highly recommend!!!

Chris and Kimberly Mcdonald has been a true master at their craft. Have used their services for…read moreover a decade. Prompt and Curious service In the towing, industry seems to have fallen to the wayside, but the McDonald's treat you as if you were family. Everything from automotive repairs to saving you in your time of need.