Keats Agency Mineola: Horrible Horrible Horrible - Save yourself hours on hold - Hours of…read moreexpecting someone to call you back, $$$ of discounts that you are paying extra for. An earlier said she got hung up on after waiting 5+minutes, me too, many times. I call the 800# to pay my bill after several frustrating calls to this agency; even the 800service agent called them and said 'I don't know what is going on over there'. To add a renters policy Alan, from Keats, had me jump thru many hoops, including emailing him a photo of my mail box (what?) - Then I never heard from him again. After finding out I was paying $17 a month too much since the 1990s for an extra driver I asked Alliah if I could get retro active payback, Alliah had me send her my 25 year old divorce papers and a letter of confirmation from my ex. Humiliating but I did it. Never heard back from Alahia. Their on-hold message has 'Ron Keats' saying that customers get a policy review every year. I have never gotten that call. At the moment I am waiting one hour + for a call back from a person of authority. I don't think there is one.

Ingrid Eide is the best agent I ever dealt with, she is caring , friendly with amazing…read more personaliTy and great communication skills, she is handling my home insurance , umbrella and auto insurance policies with high competency . I highly recommend her for everyone's insurance needs in brief , she exceeds all the standards.

I made the mistake of going with Geico bc I thought they'd give me the best price. They pushed my…read morepolicy thru without clarifying my closing date which resulted in me missing the first payment bc I didn't take ownership of the home. Which resulted in our policy getting cancelled. I escalated my issue to every senior manager at Geico and no one could reinstate the policy. I called John looking to get a comparable new policy with hours he had my old policy reinstated and was able to tweak the coverage so I was saving $200! Don't waste your time with a big company that doesn't know insurance, use these guys. Nicole was also great at following up and getting us squared away. Im so thankful I made that call!

I have done business with Jackie, Liz and John and I want to tell you that this company knows…read moreexactly what they are doing. They are smart, personable and put a human face to a traditionally cold profession, insurance. I cannot be happier than I am with how John and Liz dealt with me, a stranger to them, in their passion to lower my insurance bill. John explained everything to me. He is a kind and considerate person. Liz did much of the "grunt" work in the process of lowering my insurance bill. They looked over my policy with a fine toothed comb and found issues that had me paying too much. As a result, I stayed with the same company but John and Liz saved me $450.00 a year plus got me better coverage. I can honestly say that I have never spoken (that's right, I only had to scan and email my old policy) to a more knowledgeable duo than John and Liz. They know the industry inside and out. And they're always ready to help. Very unusual for Long Island. You're in good hands with these guys. Use them!! Btw, I am using their sister agency, Zap My Tax, to grieve my bloated taxes. I am keeping the faith! I'll keep Yelp posted.

This has got to be one of the most efficiently run operations/ offices I have experienced as a…read moreclient. This review is for the DMV service option that AAA offers as a quick, no stress, time saving, hair saving( yeah and I only have 7 left) alternative to dealing with a DMV office. All included in the membership. Additional perks, benefits, bonuses and observations- * Value - for $3 a month, I have all DMV services, discounts on my auto insurance, a defensive driving class offered for a fee, roadside assistance( towing, tire service and fuel delivery, battery and lockout service),travel planning assistance, free maps, FREE Identity theft protection and free Hertz Gold rental car membership. * The communication between the staff is phenomenal. Great teamwork.. * Thank you to the wonderful and proactive manager Alice.Hats off to the methodical and kind Jim who got me in and out in less than five minutes.The accommodation and respect I got from Melvin was so warm and off the charts regarding my specific situation being a military veteran and leaving for an overseas assignment in a few hours * The line was seven deep as the door opened at 9 AM and three different AAA employees including Alice greeted us all with smiles and walked us to different counters depending on our appointment or service needed * This Garden City location is a half a mile south of Old Country Road on the south west corner of Franklin Avenue and 12th St. The entrance is from the rear. Panera Bread is next door. There are loads of parking spaces. AAA grade to this AAA Garden City office!

For those using AAA for roadside assistance, here are my issues:…read more1) I've been a "member" for 15 years; I renewed a month ago, but bought a new car that has roadside assistance for 2 years; 2) I thought it would simple to downgrade my plan from "premier" to "classic" . . . nope! 3) AAA Mid-atlantic - unlike AAA Northeast - does not provide pro-rata refunds . . . "it's a corporate rule" I was told over and over by the supervisor at the call center; 4) I also could not cancel my membership; I'm stuck with services I won't need for 11 months. 5) This is a greedy rule; 6) I had always declined roadside assistance from GEICO and USAA . . . but never again! As I learned today, it's the same level of service as AAA and MUCH CHEAPER! 7) With this auto-policy service, I can change at any time with a pro-rated reduction; 8) I cancelled my AAA auto renewal and will never use them again. Don't get caught in the AAA-renewal rut out of habit as I did; there are other strong alternatives that won't take advantage of a life change.

I have been dealing with this State Farm office for over 30 years now and I really can't say enough…read moreabout Claire and the entire staff at the Jim Paterson State Farm office. I've had to move a few times over the past few years and each time I needed assistance, whether with my home or auto policy, Claire has always been there to promptly assist me. Great rates and fantastic customer service. From my experience, I would highly recommend this office!

I would not recommend whatsover. The woman named Claire that works in the office should not have a…read morejob in customer service. They will not communicate anything you and won't give you discounts unless you mention it to them. Stay Away!

Helen is very professional and cares about the welfare of her clients. She helped me to reduce my…read moremonthly payment and she make herself available to address my concerns. Call her if you ever have any questions or concern; she will be more than happy to assist. Her number is saved in my phone if I need to reach her.

Helen, characterized her for being a very patient person with all the willingness to always help…read moreand look for solutions, she is a very reliable person and I definitely recommend her

Exceptional service from start to finish! I needed some quotes on my Tesla Model 3 that I just…read morepurchased and they offered the cheapest quote and the quickest response time to any of my questions.

John at The Town Agency, Liz and the entire staff are the best insurance professionals I have ever…read moreworked with. From the moment I first called for a quote, they made me feel welcomed, taken care of and answered all of my questions. You can tell how passionate they are to help you find the best policy at the most reasonable price---they truly care about you, which is incredibly rare. I had been in a difficult situation with finding affordable flood insurance; John spent a tremendous amount of time hunting down the right carrier to find me what was truly an unbelievable deal. I am forever grateful and look forward to doing business with The Town Agency for many years to come. I can't recommend them enough...

Business insurance isn't all that easy to get anymore and this place does an adequate job of taking…read morecare of my needs. They are very nice and helpful. And they have pretty pens which probably sounds like a silly thing to comment on. But come on, we all take a pen when we can. I barely sat down before someone was out to help me. So quick service is awesome. I like the location as its close to my home. Street parking can be a pain. But I've been lucky when I've gone.

From the owner: Products and Services We Offer…read more.. Personal Insurance: Homeowners Automobile Personal Umbrella Boats / Yachts Co-Op / Condo Tenants / Renters Policy Motorcycle Valuable Items Floater Fine Arts Flood Landlord's Policies Business Insurance: Property General Liability Workers Compensation Automobile Surety Bonds Professional Liability Umbrella Liability Ocean Marine Inland Marine Fidelity & Crime Disability Benefits Trade Credit Insurance Pharmacy Insurance: Pharmacy Business Owners Insurance Druggist's Professional Liability Medicare DMEPOS Bonds Medicaid Bonds Commercial Automobile Umbrella/Excess Liability Workers Compensation Disability Benefits Life and Health: Universal Life Insurance Mortgage Life Insurance Disability Plans Group Health Policies Term Life Insurance All Types of Bonds!

First, I want to stress, that I have been a loyal customer of Allstate for 26 years. When Adam…read moreCohen owned this Agency, he was a gentleman who cares about his customers. Now that it was sold, it has gone downhill. How far downhill? At the bottom of the hill. I was with them up to two years ago. Moved to Florida. returned my plates. I kept one car with them that was my daughters under her address. This past May 2022, I was looking for insurance that would be cheaper than Progressive, who I was with in Florida. Allstate came up. The Call Center sent me back to the Agency I was with on Long Island. I am not an Insurance broker. I do not know the law that you need insurance in the State that your Plates are. And Allstate is a large company. They knew I moved. Maybe they were putting me with a Florida Division but letting the Long Island Agency handle it? They should know. They knew the past. They knew the facts. Two weeks ago, I got pulled over in Florida, and my license plate was taken away because I had a suspended license, which I did not know. I called Allstate Agency, and they tried to resolve it with Corporate. But was unsuccessful. All the time The Allstate Agency knew that that me, having insurance in NY and Florida plates was illegal. Four weeks ago, I sold a car and had them take it off the policy. They knew I had Florida plates. Which should have been the Red Flag. But it wasn't. The agent in the office knew what was going on and it was illegal. That agent NEVER brought it up to Niklolai. So, Nikolai was not aware. When he did become aware, he refused to reimburse me for the plates, fines and cab rides I had to take because I did not have a license for a week. My Reimbursement was $616.00. He refused to pay it. Refused to even discuss it. The buck should stop with him. He is not a standup guy. He did not know what was going on in his office which really disappoints me. He should be aware of everything. We, as consumers have many choices. Choose wisely. Choose a firm that values their customers. Unfortunately, I learned the hard way. After 26 years with the same company. Sad. You work with your customers. You compromise. You make everyone happy. I am not happy. Find another broker. When I sue him (I will), it will cost him more than $616.00!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Albertson. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Albertson residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Albertson today.

Any one they needs an awesome person to help you in anyway , John Marasala will get things done…read morefor you an will definitely make you sleep comfortable at night knowing that he's only a phone call away especially when have kids that drive ... I highly recommend him he's more then agent his like family...

Maureen O. Corrigan of Pete Masterson's State Farm Agency in NY is extraordinary. Her friendly,…read moreprofessional experience & advice are invaluable. Thank you!