Good luck getting any service from this group. They are quick to try to sell you something but when…read moreyou need help, you are better off dialing 1 800 get help.

First of all I wish give them more than 5 stars. So I had…read moreAuto insurance with "Free way " they canceled me for no reason?? and than I found State farm insurance, OMG the price way better and Jennifer very helpful and welcoming.. very Amazing company and location. Highly recommend and I will tell all my friends about it !!!! Thank you so much Jennifer to helped me out!!

I worked with Monica (Crystal) recently for my home & auto insurance needs. She explained the…read moreprocess and coverage in a way I could understand. She educated me on coverage I may use in the future - her knowledge is far and wide! She is very attentive and trust that I am in great hands. I have faith that if I ever need to file a claim in the future, she'll be extremely helpful in caring for my needs. Highly recommend!

We have nothing but positive experiences working with Crystal Wilcox. Her agency, Wilcox Insurance…read moreAgency is dedicated to their clients and that's always been very clear from the get go. We recently signed up for business insurance and she helped us cover all of our assets while giving us clear insights into the structure of the policy we chose. Insurance tends to be filled with jargon, but she made everything seem understandable and clear and we couldn't be happier with the coverage we're receiving. Crystal also went above and beyond and brought us a money tree as an opening gift for our brand new office. We have been in communication ever since and I can't be happier with the agent we chose while we grow our business. She is pleasant, personable, and extremely knowledgeable in her field and we would highly recommend her to anyone. Thank you Crystal for the great work you're doing and how you keep people covered for all situations! We appreciate you!

I am pleased with the professional, helpful ,friendly service that I receive from the Jeff…read moreColeman-State Farm Insurance Agency. They always answer the phone in a timely manner as well as respond quickly to any email request. All my insurance needs are addressed immediately when requested.

I have had my auto and home policies with Jeff for nearly 40 years. Customer service has been…read moreexcellent the entire time. I definitely recommend this agency.

It is rare for me to provide online feedback, yet warranted here. I've had numerous policies with…read moreTodd Durflinger's State Farm office over the years and have no criticisms. To the contrary actually, his office, and specifically Ashlee, has been responsive, transparent, service oriented, engaging, and dedicated to providing consistent 5-star level service. Ashlee's even worked late for me! Fantastic and first-rate employee, you've got a solid rep if you're fortunate enough to work with her. Todd's got gold in that one.. Thanks, Ashlee! -j.e.

We have had State Farm insurance forever. When we moved from Austin to Hutto six years ago, we went…read moreto a State Farm location in Round Rock as it was the closest location to Hutto, then Todd opened in Hutto and we immediately transferred to his office. Have been completely satisfied at this decision since we transferred. Summer, has been amazing every time we have had any need to contact the office. She always has an answer to any question that we might have and has helped us so many times. She has even helped answer questions about having our daughter on her own policy, since she purchased her own car.

Amazing service all round from Derek and his crew! From car insurance to life insurance to renters…read moreinsurance Derek's got me and family covered!

Gold star here for customer service. It's refreshing to work with a professional who takes…read moreownership of an issue, then follows up until best possible resolution is attained. State Farm has been our P&C insurer for over 40 years, spanning five agents. We've had the good fortune to have only two significant claims & a few lesser ones. State Farm has always delivered, fairly and appropriately. Great agent, great insurer. Great combination!

I was a customer with this agency for 26 years. When I renovated my house, after all those years…read moreas a loyal customer paying premiums, this agency was unable to insure me due to the fact that my house would be unoccupied during construction. A very talented broker for Farmer's Insurance was happy to take all my business from Nationwide: home, auto, and umbrella policy. In my several decades living in the Northwest Hills neighborhood I have never been more disappointed with a local business. Strongly recommend that you look elsewhere for your insurance needs.

two pieces of advice…read more one- always have an agent. An insurance agent is your representative with the company. If there is a problem, they are the educated, experience guide and advocate. It doesn't cost you any more than calling the 800 number, but even if it did, it would be worth it. two- Call Scott Durkin for your insurance needs. He is among the smartest, most knowledgeable insurance agent in the business. He certainly helped me out on many occasions. His understanding has saved me money and given me better coverage. Instead of just raising the limits on my auto policy, he added an inexpensive umbrella policy. When I had an odd claim filing problem, he worked on it, all the way to the regional manager so as to resolve it. When I needed a rider for my firearms, he suggested that the NRA insurance was cheaper. Scott Durkin always has my best interest in mind. In fact, he checks my policies on a regular basis so as to make sure my coverage is appropriate. Of the times that I have recommending him, every time I have gotten a call thanking me for the introduction. So call the Howe Agency...and ask for Scott. You will be very pleased.

I have used numerous insurance companies over the years for my auto and home insurance. There have…read morebeen issues with other insurance providers when I needed to make a claim. In many of the instances other insurance providers work hard to manufacture a reason not to pay the claim. I finally came across Texas Farm Bureau. I have made numerous claims of the years due to auto accidents and hail damage on the roof etc. They always come thru with flying colors! They have honored all my claims promptly in a very professional manner. Their rates are reasonable but more importantly I have been able to count on them. It seems to me it doesn't matter how much you pay for your insurance if you can use it when you need it. I have added my boat and an umbrella policy with these guys as well since I know I can count on their protection. I will never use anyone else. My specific agent is named Joey Quebe from the Taylor branch. He provides excellent customer service, I recommend him. P.S. I just noticed they won the "Highest Customer Satisfaction Among Auto Insurers in Texas" in the J.D. Power 2013 Auto Insurance Study.... This was long overdue.

Lynn Osler and her staff wrote the book on customer service…read more I don't use "no service" cheap providers because my grandfather taught me you get what you pay for. But in the case of Lynn Osler, I get what I believe is more than I pay for. From regular reviews of my insurance needs to concierge service on those occasions when a claim is necessary, Lynn and her team make me feel well taken care of. I originally started with state farm decades ago with a different agent close to where ai lived. He kept burning through staff and I always felt as though I was helping to train his new people. When I learned Lynn was not only my neighbor, but with State Farm too, I moved all my policies to her office immediately. I never had an insurance worry again. She does the worrying for me and my family. You can tell by my review profile that I'm not the axe-to-grind entitled Yelper specializing in one-star reviews. My reason to yelp is to recognize outstanding businesses and let people know about them. Lynn's team IS outstanding. So, if you want to save a dollar or two, or need an animal mascot on your commercials, call the other guys. However, if you want a full service insurance rep that cares about more than writing a policy, and actually cares about your needs, call Lynn. You will be glad you did.

I was a client of Lynn Osler for ~5 years before recently leaving Texas. Apartment coverage, home…read morecoverage, auto, umbrella liability, etc. - lot's of changes throughout. The people in her office were always very accessible and responsive - even when I was leaving them! I highly recommend working with this office if you can.