I found Brock Thomas to be extremely unprofessional and aggressive. He's a very unpleasant and…read morescary man. I would not trust him with any of my insurance needs. I've worked with my mother's agent, who unfortunately passed away and she never treated our family with such hatred. I would not recommend this man to my mortal enemy. DO NOT PATRONAGE HIM. There are better agents with State Farm that you can actually trust with your home and life policies. You can not trust him.

Brock and his staff have always been knowledgeable and polite when we call or stop in the office…read more We have had many different accounts with him over the years and have needed their help through claims. Highly recommend Brock as a State Farm agent!

The Westfall office practices relentless hospitality. From the moment you walk in the door (which…read moreis always open in mild weather), you are welcomed, listened to, and treated like family. I've been a State Farm customer for over 30 years and transferring to the Westfall Team is the best thing I've done since signing up. Specifically, every service I've been enrolled in was clearly explained, reevaluated, and vetted. I was seen & heard. Kudos!

I am relocating to NC from the west coast. Though the start…read moreof my interactions with Tim west fall's office was a little difficult because of time zones, I was able to establish a point of contact with representative Erica Aronson. She has been amazing. She followed up with me yesterday, knowing my move was 2 weeks away. She then reached out today to let me know the dmv was back logged and I should schedule my appointment to renew my license. For a person who is moving 2200 miles to a new city and knows no one, this bit of information is priceless. As it turns out, the 1st appointment at the dmv is 4 weeks from now. So far, now that we have conquered time zones, Erica has made this experience a dream.

Always a pleasant interaction with the agents. Great customer service and very helpful.read more

I have had numerous policies at Sonya's office and have always been very well taken care of. Both…read moreSonya and her staff are quick to respond to any questions I have. I highly recommend reaching out to Sonya for any insurance needs.

Lorraine gave me excellent service! Very helpful, patient, and made sure I understood my coverage…read more 10/10 recommend.

Really helpful and friendly people where their priorities are their clients. Recommend for everyone…read moreespecially hispanics such as myself.

Zach is one of the most knowledgeable and honest guys in the business. I have known him for years…read moreand called on him to explain things in my policy many times. He has helped me with things for my moms policy as well. He is happy to go over things for people, even if they are not his clients. He truly wants to make sure people have the very best coverage. I would recommend him to anyone I know. Definitely would have him look over your policy to see if you have everything you need and maybe even coverages you don't.

Working with Zach has been nothing short of amazing. I would recommend working with him and and his…read moreteam any day!

My mom always taught me, "If you don't have anything nice to say, stay quiet." Well, this is the…read moreopposite. I've had the pleasure of working with Brandi L. Lewis and the team at the Philip Piersol State Farm office, and they have been nothing short of the best of the best here in North Carolina. Their professionalism, responsiveness, and genuine commitment to helping their customers have truly impressed me. If you're looking for insurance or thinking about making a change, I highly recommend giving them an opportunity. I think you'll be pleasantly surprised!

So I've been insured by state farm for long time. I had the mistake of not paying a bill and my…read moreinsurance lapse. I called and someone named Grace attempted to help, but not really. The dmv asked for it to be filled out electronically and Grace said that it would take longer, so she need a fax number. I saw a picture of the form and it wouldn't take long to fill out. I just wanted to get this over with and it didn't happen. I guess ill drive around with out no insurance.

Working with Jack has been great! He is very knowledgeable and is always quick to respond to any…read morequestions or concerns I have. He works with you to understand your wants and needs and doesn't just push some policy on you. He can explain all the benefits or downside to a particular policy offering, letting you decide which option works best for you! The level of service he provides is always 5-stars, and I highly recommend him and Navigate Agency!

From the owner: Auto Insurance, Home & Rental Insurance, Life Insurance, Medicareread more

I'm very impressed with Wendy. 5 stars! I reached out to her late in the afternoon, needing a…read morehomeowners insurance policy that same day. (My previous policy non-renewed). Wendy was able to get me coverage the same day! She ran several quotes and found a policy in my budget. She is VERY responsive to emails and calls. I will use her again.

After many years, I decided to sit down and go through all my insurance policies (there were only a…read morefew) and then obtain quotes to see if I could save any money. To my surprise, and for more coverage, I saved $534.45 by consolidating everything with GEICO! I worked with a lady named Patsy Hodge and she was awesome! In fact, I saved so much money that I took out two new polices (Umbrella and Identity Theft) in an attempt to cover all the bases (so-to-speak). For the first time in a very long time, I feel that all my insurance needs are being met, and consolidated in one place! Thank you, Patsy! It took a few days to put all this together but it was definitely worth the time! If any of you would like to undertake something similar, here is Patsy's contact information. Wishing you well. Patsy Hodge Licensed Service Agent | GEICO Greensboro 4401 W Wendover Ave Ste 103, Greensboro, NC 27407 Phone: (336) 852-7283 | Fax: (336) 852-7254