I have been with Eric Snider and State Farm for something like 30 years, and there is a reason for…read morethat. Like most drivers, I have had a few automotive mishaps, such as fender benders, vandalized windshields, and even a totaled vehicle as a result of black ice. In every case, Eric handled everything for me, whether it was paperwork, a replaced windshield, or remitting a check for a replacement car.. and he not only took care of everything to my satisfaction, but did it promptly! In a day and age where virtually every business sends you to voice mail, brushes you off, or fails to satisfy, this kind of service is a rarity indeed. You can have your (insert popular insurance names here), or whatever.. but I'm staying with a company and agent that I can count on.

From the owner: Our mission is to provide exceptional customer service and create lasting relationships. We want to…read morebuild our business with State Farm customers by providing remarkable service, and make our State Farm customers feel secure. We strive to earn your business by maintaining a professional office and being your single contact for auto insurance, home insurance, life insurance and heath insurance needs. Call, click or walk in for a free insurance quote or a family insurance checkup. License #: OH-34500

Our OSU daughter needed personal liability coverage. Since we are out of state we could not add her…read moreto our existing homeowner's policy and needed a new one. Therefore, I called around and had the best, most professional, and friendliest customer service from Amie Kim - State Farm insurance in Colombus. She picked up the phone herself as the owner of the agency and gave me by far the cheapest and most comprehensive quote. It was the only office where I got to speak to the actual agent, not their representative, and it was quick and easy. Amie is also an OSU graduate who has been helping students in the area for over ten years. She also has an expansive list of what most landlords and rental offices require, which was super quick. In less than ten minutes, I had what I needed. Highly recommended.

My previous insurance company was not doing a great job in helping me lower my rates for my new car…read moreto the point of complete aggravation, so after shopping around, I sent an email to Amie, and she got back to me quickly. I probably only spent 15 minutes on the phone with her, and we were able to put together a plan that cut my car insurance costs in half, and she was very friendly and helpful with explaining how everything worked as far as payments go. She also provided sound advice on what she would include in her coverage, and it really only cost me a few bucks more a month. This will be the first time I've had a different car insurer, and I haven't had them long enough to say they are the best around, but Amie definitely started me off on the right foot, so for now, I'm very happy.

Everyone was friendly and professional at Grange when I had a recent claim--including Alex, my…read moreAdjuster. I had never had a claim in over 30 years of homeownership, so I needed help at every step. Had to talk to a few people before getting to the right place, but once I did, the follow up was great... Communication was consistent, they answered my questions, and handled the claim in a timely manner in spite of the fact that the tornado affected lots of folks and I'm sure they were busy!

You may not have heard of Grange insurance, but you should check them out! Outstanding customer…read moreservice & extremely competitive with costs. No wasting money on commercials, customers benefit from that.

Called two weeks ago to pay my 6 month premium office agent okay to pay it with card already in…read morethe system. Two weeks later got all kinds of reminders stated my policy is due, pass due then finally due for cancelation. Call this office to vent why it wasn't paid yet. Front desk lady picked up we exchange words and she was very rude and very unprofessional in how she handled the situation. If you don't know how to handle a piss customers go get another job. Remember the customers is always right because it's their money that you're going after. Failed to submit my payment and fail in all areas on dealing with customer. ​

RoAnn got us a fifth of the price Homestead was charging us! She even went ahead and sent property…read moremanagement the new policy herself, so we didn't have to stress at all about the switch. She's too good!

My 2021 Jeep Gladiator Overland Edition which this model has been discontinued was damaged by a…read moreNationwide insurance policy holder while my Jeep was parked in my dentists lot. The policy holder was kind and left a note. He sent me his insurance information and I was breathing a sigh of relief even though NONE OF THIS WAS MY FAULT! I took my vehicle to a certified shop that I had been directed to years ago by my insurance company. They did an estimate and sent it to me and to Nationwide! I felt like I was on the way to getting my Jeep fixed and back to the immaculate condition I keep my vehicle in. Nationwide did their own estimate and refused to install OEM parts even though I requested this. They informed me that the state of Ohio didn't require them to use OEM parts even if I requested them and even though NONE OF THIS WAS MY FAULT! In addition to this, they stonewalled me when I asked for an internal review. My concern is that NON OEM PARTS CAN REDUCE THE RESALE OF JEEP GLADIATORS AND JEEP WRANGLERS BY AS MUCH AS %10 percent. I informed them of this decrease in value and their response was "this is Nationwide policy and that is the end of the discussion!" Word to the wise! Don't get run into by a Nationwide Policy holder! My parents had Nationwide insurance for years. NATIONWIDE WAS FOUNDED BY THE OHIO FARM BUREAU to protect their members. It was founded in 1926 in Columbus Ohio! ITS OBVIOUS THEY ONLY CARE ABOUT MONEY AS THIS WAS OVER THE AMOUNT OF $275. THE ALMIGHTY DOLLAR IS MORE IMPORTANT TO NATIONWIDE INSURANCE THAN DOING THE RIGHT THING! So I will have to pay the $275 out of my pocket to make sure I protect my investment even though IT WAS A NATIONWIDE INSURANCE POLICY HOLDER THAT CAUSED THE DAMAGE! BEWARE OF NATIONWIDE INSURANCE! THEY WILL NOT DO THE RIGHT THING; ONLY THE CHEAPEST THING NO MATTER HOW SMALL THE OUTLAY!

This was an odd experience. I've been an Allstate customer since I started driving, so upon my…read morere-arrival in OH, picked out a local office to get my policy switched over from CA. They're located in a typical Grandview strip mall off of 5th, and at first glance, it appeared closed. No one was at the front desk, and the door was locked. A young lady came from the back to let me in, and when I explained my situation, directed me to one of the desks. The agent himself was out of the office, but there were several casually dressed employees sitting at desks. The office itself was pretty sparse in appearance, beyond the Allstate logo on one wall. The young man who helped me transfer my policy was polite and friendly enough, though it took quite a while to switch the policy since it doesn't seem to be something that they do often in this office. Although the transaction itself went smoothly, I was a little turned off by the casual atmosphere expressed by the employees as well as the sparseness of the office. I'm not sure if they've recently moved to this office, but it all seemed a little odd to me, especially the locking of the front door.

Top notch service that exceeded my expectations. I've done auto, home and life insurance with…read moreDemirel Insurance and I've been blown away by the service. The casual non-formal atmosphere is preferable to other agencies I've used in the past.

We have been using Brian at Horizon for our car and homeowners insurance for nearly 25 years. We…read morefound them after a move to Columbus and have stayed with him even when we moved out of state because of the great attention to detail. I always feel confident that we are taken care of. I can call or email with any questions and he gets back to us quickly. He is always looking out for our best interests. Brian makes sure we have the insurance we need at the lowest possible costs and whenever we have had to file a claim he stays in the loop and looks out for us. I always tell people who think they are getting a bargain on their insurance that it's not going to seem like a bargain when they go to file a claim and they are denied or not fully insured. Having Brian, I know that he makes sure we have the insurance we need and when we do have to make a claim he stays part of the process and intercedes if necessary. I also like having an independent representative rather than just dealing with the insurance provider. Highly recommend!

From the owner: We are here to provide you with someone who will take the time to understand the needs of your…read morefamily and/or your business and match the proper coverage to those needs. Part of understanding those needs is also recommending coverage in areas you may not have identified as a potential risk. Once we understand your needs we will use every resource to secure the proper coverage at the most competitive prices available. We only represent companies we feel offer top notch service and claims handling. Companies: Travelers Insurance Companies Westfield Insurance Group Progressive American Select Insurance Foremost Insurance Zurich Whether you need to make a policy change, have a question about billing or need to report a claim our customer service representatives are the best in business and will handle your request professionally and quickly. Our web site is also available 24/7 to accommodate your busy schedule.