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    Allstate Insurance Agent: Ross E. Curtis

    5.0 (4 reviews)
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    Services - Allstate Insurance Agent: Ross E. Curtis

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Wawanesa Insurance

    Wawanesa Insurance

    (1.4k reviews)

    Mission Valley

    I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

    If I could give 0 stars I would!!! I've been a customer for our auto ins for years, I had left them…read morein the early 2000's and came back in 2022, they are a bit pricey but I was ok with that since they offer the higher limits. Whelp the most awful Thing happened 12/17/25, I was in a horrible accident & my truck was totaled! I gave Wawanesa grace since it was coming up on the Christmas holiday but once 2 weeks passed and no response from adjusters I started to worry as the rental coverage is only for 30 days & I had no vehicle that was being repaired! Well my Worst nightmare came true! The total loss adjuster assigned to us was dragging her feet, never contacted my finance company even though she lied to me on several occasions that she had!! I she had told me over the phone on a Thursday that I would have a check the following Monday & that day came & was gone & it took another 10 days to actually get our funds due us to go replace my vehicle! I would call my finance company daily to see if they've given the payoff to my Ins company & for 2 weeks was told they have not been contacted!! Of course my rental ran out, Wawanesa refused to extend even though THEIR incompetent adjuster didn't follow thru & I literally was doing all the leg work to get my payout to purchase a new vehicle! I ended up paying out of pocket a total of 10 days at $50 a day, thank goodness the rental provider extended the rate to me or I'd be out more money due to Wawanesa's failure to do their job! As of today our loan check to our finance company has still not been recd, it's been since 01/24. So not only did Wawanesa force me to incur over $500 in charges for a rental, my credit is also taking a hit !! I am so disappointed & have left msg for managers with no return call or explanation! I am shocked at Wawanesa & so upset that we pay our ins policy, mind you it's not cheap in CA & with the way things are in the world with ins right now & then to be treated with such arrogance as if we are asking for a favor!! If I could take my business elsewhere right now I would but again the state of our ins premiums in CA it's not easy to move to another ins provider with the same coverages. I feel stuck & not happy at all! I would never recommend Wawanesa ever again!! Wawanesa do better, train your total loss adjusters to have better customer service skills & to return calls to customers & to do THEIR jobs!!! I don't know how many days I spent on the phone leaving msgs, calling my finance company, calling the adjuster back to be lied to & in the end what I was trying to prevent, happened!! Do not go with Wawanesa!! Btw I was not at fault & had major neck, back & arm Injuries all the while dealing with MD appts, therapy, PTSD from The accident & hiring an attorney due to the other party (at fault) not having enough coverage to pay off my vehicle & then I had to deal with the stress Wawanesa caused me. I was literally in tears daily trying to contact anyone at Wawanesa to help us!! I am thankful to be alive, but not thankful for the stress caused by my own insurance!! Go elsewhere!! Not worth the headache they cause their own insured!

    First Express Insurance Agency - Front of building

    First Express Insurance Agency

    (1 review)

    I was first introduced to Lilly of First Express Insurance Agency by my dad last year when I was…read moreshopping around for home insurance for my house. She was super easy to deal with and gave me the most competitive rates for the coverage I was looking for. I ended going with her out of the 4 agents my dad referred me to and got my home insurance through Mercury. Fast forward to these past two weeks, I've been shopping for a new car insurance as my current insurance is raising the rates by almost $400 for this next year. I shopped around online, and was looking at Geico and Wawanesa, as they had the cheapest rates when I suddenly remembered that most companies have multi-policy discounts. I immediately reached out to Lilly to see if she could help me and she worked with me to obtain all the information necessary to give me an accurate quote. She even went above and beyond to see if she could get approval from her admin for a career discount. Unfortunately, I didn't qualify for that specific discount, but the rate I got from her was still the most competitive. Needless to say, I highly recommend Lilly for her quick, efficient, and highly professional work!

    From the owner: We are the one stop shop for all of your insurance needs.  Our mission is to provide quality…read moreproducts and services are very reasonable prices. First Express Insurance Agency has been your dedicated insurance agency, serving the community of Orange County since 2000. As your local source for insurance services and solutions, our entire staff prides itself on offering personalized and responsive customer support to our customers throughout the Orange County area. At First Express Insurance Agency, our ultimate goal is to create lasting relationships with each of our clients so that we may continue providing excellent service for many years to come. Our experienced staff members can outfit you with tailored solutions for your auto, home, and business insurance requirements and personalize each insurance product to your specific individual needs while providing competitive rates for our valued clients.

    Purely Insurance Solutions - Purely Insurance

    Purely Insurance Solutions

    (146 reviews)

    I have been with Purely Insurance for over 10yrs! We have worked with Nicole and she has been…read moreamazing. Very responsive, and overall a pleasure

    Working with Travis Von Bartheld at Purely Insurance was a refreshing experience. I had reached out…read moreto several companies while shopping for quotes on multiple policies, and most of them wanted me to jump through hoops by filling out endless forms. It felt like they were making me do all the work just to give me an estimate. Travis took a completely different approach. He simply asked for my existing declaration pages, reviewed them, and came back with clear, straightforward feedback. Instead of trying to push me into switching, Travis told me that my current policies and pricing were already very competitive and recommended I stay with what I had. That level of honesty and professionalism stood out immediately, especially compared to others I spoke with. He also went a step further by pointing out one specific adjustment I could make to improve my coverage. That advice was thoughtful, practical, and focused on what would actually benefit me, not him. The process was fast and efficient, which I greatly appreciated. Travis respected my time and made sure every conversation was productive. He was direct when it mattered, but also patient in explaining the details so I could understand exactly what my options were. His knowledge of the industry was obvious, and his ability to translate that into meaningful guidance gave me confidence that I was making the right decisions. Insurance can feel complex, but Travis made it simple. He combined expertise with genuine integrity, which is rare to find. Based on my experience, I can confidently recommend talking to Travis at Purely Insurance if you are considering your options. Having an expert who is both highly honest and professional makes all the difference, and Travis proved to be exactly that.

    Progressive Insurance - San Diego

    Progressive Insurance - San Diego

    (197 reviews)

    Kearny Mesa

    I wish I could post more all over the place, but for now, big thanks to Mario R. and Jennifer F…read more for all of their help getting me back on the road when my cat converter was stolen this past December. Between working around my loony schedule and patiently explaining the process to me, Jennifer F. was truly a light in the dark. I always knew the status of my claim, enjoyed our chats, and felt very well taken care of. When Mario stepped in locally to help me, his communication and help was top notch. My claim went through as soon as the quote came in and bam, I got the parts and got my beautiful car Sasha fixed up and back home where she belongs. People are always so quick to complain about insurance companies, but if you get the right people helping you, it really does make all the difference. I definitely got the right people in Jennifer F. and Mario R.

    I was with Progressive Insurance for a little over 11 years…read more Anyways, There Customer Service is Excellent. But when you are being Billed Over $800 every 6 months, and I was being billed $350 when I started, I decided to look around and found Allstate for a little over 300 every 6 months Your Allstate agency is Chad Luitwieler (562) 691-9175. I called Progressive Insurance to get a retroactive refund for a policy that had started about a month prior. Well, I keep calling and sending emails, and all they do is ask for this, ask for that, ETC. from cledocs@commercial.progressive All for maybe half of what I Had Paid, that's all. Charlie Gonzales is Disappointed as a former loyal Progressive Insuree for years. A former loyal progressive customer is given the runaround. And Maybe Your Next? Maybe, By The End of this month or next month I will; get a partial refund??? The Progressive Insurance Saga Continues. Carlos Gonzalez, San Diego.

    Allstate Insurance Agent: Ross E. Curtis - homeinsurance - Updated June 2026

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