I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

Absolutely evil. A…read morewater-filled pothole that opened during heavy rain in the Malibu mountains, right in the middle of a one-lane road, is now somehow the driver's fault? No, it's not--unless the insurance company misrepresents what happened by reporting that my husband simply drove his car into a deep hole. I just discovered that my new vehicle insurance is going up almost $200 because of how this incident was reported. My current insurance company told me that if it had been reported as pothole damage, my rate wouldn't be going up. But because of the way Wawanesa reported it, I'm now paying for this and will stay in my records for years. Stay away from both Wawanesa car and home insurance. I hope whoever made the decision to report it this way realizes one day how much their actions can affect people's lives. I hope she has many sleepless nights over it, because if she can sleep well knowing what she did, it only shows how evil she truly is.

Vladon has helped me with stolen $2000 bicycle, two car accidents including recent side swipe hit…read moreand run. Hes found crasher and contacted him. If the other driver contact doesn't work he will help me with uninsured claim. Very friendly. Vladon is very knowledgable because prior to insurance agent, he was in auto business.

Teresa is so personable and helpful. The price offered to me for car insurance was less than half…read moreof what a State Farm offered me that was based in Carlsbad.

Fantastic agent, cannot recommend enough. Ive worked with Mark for years, and am always blown away…read moreby his responsiveness, professionalism, and earnest drive to help find the right solutions.

I had a great experience working with Mark at State Farm! He has been my insurance agent for years,…read moreand throughout that time he has always been incredibly patient, informative, and responsive. Every time I have a question, he gets back to me quickly and makes everything easy to understand. Most recently, he helped me transfer my insurance from my old car to my new one, and the process was smooth and stress-free. I really appreciate how efficient and professional he is. On top of the excellent customer service, State Farm has been affordable and reliable for my insurance needs. If you're looking for an insurance agent who genuinely cares about his clients and makes the entire process simple, I highly recommend Mark at State Farm!

They have the worst customer service! Don't even bother calling unless you want to wait over an…read morehour. When it's this bad, you have no choice but to just show up in person! Ridiculous!

I don't know how people feel about Geico but I had a man hit our truck in a parking lot 6/1/2026…read moreand he has Geico Insurance,I contacted there claims department and so far they have been fantastic truck going in to shop Monday.

Amazing five star agent and team. They take care of all of your needs with quintessential…read morecommunication and amazing service. Five stars all day long!

I had been with Wawanesa Insurance for almost 10 years. After a horrible experience and always…read morebeing pushed from one adjuster to another with tons of paperwork. I finally realized - I DESERVE BETTER - I needed a new insurance carrier. So I spent the better half of the last week in February looking for a new insurance company to cover my home, property and car. Want to know why I choose Francy's Team and State Farm?!? The absolute best service!!!!!!!! Being able to go to my agents office, for them to know who I am with no question, joke about where we are from and what we love, makes it feel like family. I have a team that cares about me and wants to make sure I am protected. Chris McMurry was so kind and helpful to me while I was deciding on a new carrier. Because of his level of service & honesty with me, I chose State Farm over others. You can't go wrong with this team and I have already been referring my closest friends to this agency office!!! You rock Team Francy!!!!!

I have been with them for years since we moved to LA. The insurances seems reasonable and clams…read morewere processed quickly. Also I called to pay my bills was very quick and easy, especially the staff there were very helpful and friendly. I highly recommended.

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

I was first introduced to Lilly of First Express Insurance Agency by my dad last year when I was…read moreshopping around for home insurance for my house. She was super easy to deal with and gave me the most competitive rates for the coverage I was looking for. I ended going with her out of the 4 agents my dad referred me to and got my home insurance through Mercury. Fast forward to these past two weeks, I've been shopping for a new car insurance as my current insurance is raising the rates by almost $400 for this next year. I shopped around online, and was looking at Geico and Wawanesa, as they had the cheapest rates when I suddenly remembered that most companies have multi-policy discounts. I immediately reached out to Lilly to see if she could help me and she worked with me to obtain all the information necessary to give me an accurate quote. She even went above and beyond to see if she could get approval from her admin for a career discount. Unfortunately, I didn't qualify for that specific discount, but the rate I got from her was still the most competitive. Needless to say, I highly recommend Lilly for her quick, efficient, and highly professional work!

From the owner: We are the one stop shop for all of your insurance needs.  Our mission is to provide quality…read moreproducts and services are very reasonable prices. First Express Insurance Agency has been your dedicated insurance agency, serving the community of Orange County since 2000. As your local source for insurance services and solutions, our entire staff prides itself on offering personalized and responsive customer support to our customers throughout the Orange County area. At First Express Insurance Agency, our ultimate goal is to create lasting relationships with each of our clients so that we may continue providing excellent service for many years to come. Our experienced staff members can outfit you with tailored solutions for your auto, home, and business insurance requirements and personalize each insurance product to your specific individual needs while providing competitive rates for our valued clients.

I have been to this location twice and had such a great experience. I happen to go at the perfect…read moretime and i'm in and out of there in less than 30 minutes. Staff is so nice and friendly when u first check in. I have been helped by Tracy and Susan. The place is nice and clean and they are even willing to help you with anything else.

Having a AAA membership is a must have! Over the years I have used their services multiple times…read more Their roadside service is dependable and a comfort to know you make one call and service shows up wherever you are. Dead batteries, locked keys in the car, and many tows. I've had to have cars towed several times. Once from the side of the busy 163 freeway. Once from Monrovia to the local Acura dealer. We also use their DMV services, which is so convenient. Big thumbs up for this service! We have used their travel agents too. I prefer using their travel agent in the Murrieta location, who doesn't have an attitude. I guess that's the reason for four stars versus five stars. Otherwise, I don't have any complaints about the service at this Temecula location

I have been with Purely Insurance for over 10yrs! We have worked with Nicole and she has been…read moreamazing. Very responsive, and overall a pleasure

Working with Travis Von Bartheld at Purely Insurance was a refreshing experience. I had reached out…read moreto several companies while shopping for quotes on multiple policies, and most of them wanted me to jump through hoops by filling out endless forms. It felt like they were making me do all the work just to give me an estimate. Travis took a completely different approach. He simply asked for my existing declaration pages, reviewed them, and came back with clear, straightforward feedback. Instead of trying to push me into switching, Travis told me that my current policies and pricing were already very competitive and recommended I stay with what I had. That level of honesty and professionalism stood out immediately, especially compared to others I spoke with. He also went a step further by pointing out one specific adjustment I could make to improve my coverage. That advice was thoughtful, practical, and focused on what would actually benefit me, not him. The process was fast and efficient, which I greatly appreciated. Travis respected my time and made sure every conversation was productive. He was direct when it mattered, but also patient in explaining the details so I could understand exactly what my options were. His knowledge of the industry was obvious, and his ability to translate that into meaningful guidance gave me confidence that I was making the right decisions. Insurance can feel complex, but Travis made it simple. He combined expertise with genuine integrity, which is rare to find. Based on my experience, I can confidently recommend talking to Travis at Purely Insurance if you are considering your options. Having an expert who is both highly honest and professional makes all the difference, and Travis proved to be exactly that.

I was with Progressive Insurance for a little over 11 years…read more Anyways, There Customer Service is Excellent. But when you are being Billed Over $800 every 6 months, and I was being billed $350 when I started, I decided to look around and found Allstate for a little over 300 every 6 months Your Allstate agency is Chad Luitwieler (562) 691-9175. I called Progressive Insurance to get a retroactive refund for a policy that had started about a month prior. Well, I keep calling and sending emails, and all they do is ask for this, ask for that, ETC. from cledocs@commercial.progressive All for maybe half of what I Had Paid, that's all. Charlie Gonzales is Disappointed as a former loyal Progressive Insuree for years. A former loyal progressive customer is given the runaround. And Maybe Your Next? Maybe, By The End of this month or next month I will; get a partial refund??? The Progressive Insurance Saga Continues. Carlos Gonzalez, San Diego.

Absolutely terrible- I was sitting at stop light and rear-ended by another driver who was insured…read moreby progressive insurance. After almost 6 months of phone calls and getting sent to a collection agency, I finally had to pay $978 out of my own pocket when progressive refused to cover all the costs from the rental car I was driving even though they were the insurers of the driver that hit me. They would just rather make excuses then do the right thing. I did nothing wrong and it cost me almost $1000. Thank you so much progressive