We were with this company for several years. We had home and renters insurance. Everything was fine, until rates went up in
California. In 2024, our home insurance was cancelled and we thought Paula Meeks (agent) would take care of us, as usual, and find us coverage. Granted, California made it tonight for its citizens, but, we thought our insurance agent could take of us.
Our coverage would stop in November 2024, we called Paula and she said she would take care of everything. She claimed that we were covered by 'travelers insurance.
We thought everything was fine until, our mortgage lender sent us notice that we were not covered. It was December 2025 when we were notified. We called Paula and she claimed that she would take care of it....
To make a long story short....she lied. Then would not answer our calls. Our mortgage company then charged us with their own home insurance and we were charged $700 for Paula deceitful handling of our insurance.
We decided to visit her home office, only to find out that Gateway Insurance renting a desk space in another office. It was a desk that she rarely sat at. We felt conned.
Beware, do not use Gateway Insurance, Paula Meeks......a rented desk within another business. read more