I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.

Quotes 2600 for a Home insurance, then few weeks later received an invoice for 1100 additional with…read moreno explanation. They doesn't respond emails, phone calls. Very bad experience !!

My agent, Nathan Flom, helped me easily transition from an insurance company I have been with for…read more25 years, saving me significantly on my annual premiums. I came to Geico because adding my 16-year-old son was going to add almost $3,000 per year with my previous company. Now I'm saving money and once I add him, I'll barely pay more than what I was paying. Plus I switched my homeowners policy for another 50% savings there with an additional discount for bundling. Let me just say that any money you have in a subscriber's savings account is nothing compared to the savings I now have. Much better deal to be with Geico.

We inherited Heather as an agent after our original contact left this office. After year one, our…read morehomeowner/flood rates increased. We should have been advised this was state/industry-wide and to accept the increase, but when I requested a new policy we were not told or advised about anything at all. If we had simply kept our existing policy, we would have avoided paying more than DOUBLE the following year. The handling of new placement was disorganized and untimely and then we were almost immediately dropped from the 2nd policy because we did not actually meet criteria. We experienced a lapse in coverage before finally obtaining a 3rd policy with a new carrier. We had to babysit the office throughout the entire process. We had to pay for surveys and go through multiple inspections and ultimately put on a new roof (which is not their fault) but then went an entire year before discovering our wind mitigation discount was never applied, negating the new roof. At the end of the policy year we sent an email outline that no renewals were to be processed and that we'd be changing agents. The renewals were processed anyway without approval. Heather told us she was working on cancellations, then she said we had to sign papers, then she ignored us, then she told us there was nothing she could do to obtain a refund and ghosted us. I went around her, directly to the carrier, who easily cancelled the policy and issued a full refund with simple proof of our original email requesting non-execution. To add insult to injury, Heather then replied to the carrier disputing the cancellation entirely based on what she believed was lack of communication from us. This office is registered to Katie Little and she did not reply or reach out in anyway despite being copied on the last correspondence showing our cancellation issue and Heather's dispute. Never have I ever had such a terrible experience with a "professional" office. Anyone can pass an insurance license exam.... so please be diligent when dealing with this office.

Terrible communication if there is an issue with your plan don't expect a telephone call or reply…read morefollow up. I was dropped two months into my prepaid 6 month plan with Allstate and wasn't even contacted to get the proper paperwork needed. Go with gieco or progressive they don't hassle you during your plan for paperwork they should have gotten taken care of from the beginning. And they will reinstate your plan after dropping u without your approval causing you to have a bill not allowing you to get further insurance. worst company I've ever dealt with 0 stars.

If you ever need help with anything insurance related, Alison is the BEST. She's been good to me…read moreever since I've moved here! She's awesome at what she does and is very patient!

Gave me amazing insurance and then 3 weeks later took it back with NO call. NO email exaining…read moreanything. Rude. Disrespectful. Obviously just wants a quick review. Terrible service. Not even an explanation of dropping insurance on someone with a perfect record. Very sad. He seemed so nice and kind.

I have had AllState for over 10 years, even as I have moved across multiple states, always seeking…read morean AllState agent to assist me. My latest experience with Tony was extremely unpleasant due to his inability to answer customer questions satisfactorily, or without becoming hostile. it is unfortunate that this will end my relationship with AllState. If you just need coverage, and want the AllState name and Tony's agency is your only choice, please disregard this review, as he can meet that need. But if you're looking for service, an articulate, educated, informed, and pleasant agent, please look somewhere else to meet your needs.

My husband and I were very pleased with the service Tony provided. Our meeting was very…read moreinformative. He took the time to go over all of the great benefits of the life insurance product as well as answer the other questions we had. He has definitely helped us to get on the road to financial planning. Thanks Tony!

I have been with Allstate for my vehicle insurance for 19 yrs plus. Now, that I am refinancing my…read morehouse, they are taking care of my home owners insurance now also. Thanks to the Ulsch Family. I would recommend you to any of my friends or family.

Happy Tuesday! Always a smiling and friendly Allstate office. They helped me reduce my auto…read moreinsurance for the past few years now. Thank you.

Check out Rad D.'s review of Bob Gibbs - State Farm Insurance Agent on @yelp…read morehttps://www.yelp.com/biz/bob-gibbs-state-farm-insurance-agent-jacksonville?hrid=_HBS6pfy2aRNNYL36j4bnA&utm_campaign=www_review_share_popup&utm_medium=social&utm_source=twitter.com I just got off the phone to renew my insurance and I was not treared fairly, I wanted to speak to bob Gibbs to clear up the matter and I was refused to work it out. This is not good business after I have given this man Thousands of Dollars, I will take legal action, Bob respond, not the ladies in the office, I need answers. Thanks Rickey Calloway.

I'm not a huge fan of state farm but this office is GREAT. Every one who works here is so polite…read moreand helpful. Definitely staying w state farm bc of this office. Great job guys

Neal Bacon from this office always provides great customer service for all of our insurance needs…read more He is very personable and helful no matter what the situation happens to be. Thanks Neal and Sam!

We needed Renter's insurance as we are moving to the Jacksonville area, the Sam Maimone Agency was…read morehighly rated and is SO WELL DESERVING of a 5-Star rating! Not only is the staff, and Brittany, knowledgeable, they are caring and friendly as well. If you're looking for an Agency that actually cares about their customers, CALL THIS AGENCY!

Appreciate the response from Ms. Wood who was not in the room, but it is inaccurate to say that…read morecoverages were reviewed before submitting the application. Since I refused to sign the waiver for the coverage that was not included and requested refund immediately after being presented said waiver, obviously the omitted coverage was not discussed prior to application. And I stand by my review and rating: whether that omission of coverage in the quote was intentional and deceptive or just due to a lack of insurance knowledge I won't further speculate. And by the way, five days later I STILL have no timeframe for reimbursement.

From the owner: FL-W098388 We care about you and are here to service you with the utmost professionalism and…read morerespect. It is our goal to provide you with the exceptional service you deserve and assist you with your insurance needs.