I am so pleased with the personal and caring service of this brokerage. All three of my kids needed…read morehealthcare plans. We were all tense. All needs were different, and all at different levels of income. I had one very high mental health need. Terri worked with our problems and got us individual plans for each person when we first started with our health two years ago. This year teo insurance companies canceled their coverage and didnt alert us unril November, and the third child needed to change. And ihealth was quick to respond to me in multiple ways, (text, email and calks) and the back-and-forth of trying to get in touch was minimal. On top of that i was able to connect with the original broker id established rapport with two years ago! The personal interaction is so warm. Terri, our broker, took the time to really understand our individual needs. And in each case thoughtfully and thoroughly helped us navigate the system without having to sweat. She even called the GA exchange to help to get dates right. I actually talk this group up outside of online reviews. I tell my kids if there's anybody they know who needs help navigating and getting ACA through a brokerage to call these people. I don't think I can recommend them highly enough. They seem to be in it for the right reasons, everyone i interact with is friendly, and clearly they hold onto their employees. They're great!

I call them on a Monday, didn't get a response until Friday. I had to call some else that same…read morefriday before they reach out to me, and got a response back the same day. Too late.

A couple of weeks ago they helped me with my company insurance and they really tried hard to help…read moreme and above all I know how difficult it was but they helped me. highly recommended, very friendly agents and really know what they do, there are other agencies more close to me but I prefer to go with them who are further away because they know how to take care of their customers, 5 stars for sure.

I was referred to this office by a friend who has loved her service and rates, and I was not…read moredisappointed! I just received the FASTEST and CHEAPEST insurance quotes I've ever received. I had rates within a minute, and signed up within 5. They were HUNDREDS cheaper than my previous agency as well as a second I quoted with. That money saved means a lot to me right now. Add that on top of just having the quickest, most attentive customer service- you just don't experience that often anymore! I'm sending all my friends and family to this office for quotes ASAP! Highly recommend!!

I can't believe the utter lack of customer service at this location. I will 100% be taking my…read morebusiness elsewhere. Not only was I not greeted upon entering the door, I was utterly ignored. The receptionist appeared to be more concerned with blasting her music and looking at her phone as opposed to acknowledging my presence and offering her help. I felt utterly disrespected, and cannot believe this is who they have as the first person you encounter when entering the agency.

Tiffany is amazing! I appreciate her professionalism! She responds back to you immediately!read more

I've been with State Farm since 1993 and with this particular office of Jay Williams for the last…read more15 years. I have never had one bad experience with any of the associates in this office. They have always kept open communication with me about my accounts and have always been quick with a response of any issues I'm having. I would definitely recommend Jay Williams State Farm to anyone looking.

These agents sound extremely helpful, but I want to warn you about the experience you'll have when…read moreyou need your insurance company most. The whole ordeal of processing a claim is more than a nightmare. I was hit in Atlanta by a Nationwide customer (I live in Marietta). Their client was found liable, but the company's customer experience and the lengths they go to nickel and dime you is insane. We tried to get ahold of our adjuster after the wreck. We never heard back and left two messages on his voicemail. He eventually called back, after 8 pm, and yelled at us for at least 15 minutes (I started timing it) because we left a second message after never hearing from him. After taking our statements he told us we had to move our car from the tow lot within 24 hours because Nationwide will charge you holding fees after three days. He then yelled at us again when we tried to clarify where the car needed to be towed. With no ability to get ahold of our adjuster, I set up to have the car towed from the lot (it was totaled and couldn't be driven). Nationwide hadn't looked at the car yet because they assigned it to someone on vacation and after much pressing and being literally yelled at with a raised voice for over 20 minutes, I found someone at Nationwide who said he'd help get the car looked at and towed to the Nationwide site. Long story short, over a week after our accident, the tow yard let us know that the car was being considered abandoned because Nationwide never showed up despite their promises (we were also told we were being charged). We also had to send our adjusters the police report and other things to facilitate the process because they weren't working on our claim. Basically, the company did everything in its power to delay looking at our only car and told us they wouldn't pay for rental expenses. We still have not been reimbursed for travel expenses from the accident home even though the Nationwide wreck line told us we would be if their client was found at fault. As you can imagine, the Uber cost was high coming out of Atlanta to Northern Georgia. So here we are, no car, paying for a rental even though they accepted liability. They use CCC which undervalues your car. For example, the comps they used had over 50k more miles than our car and didn't include our Special Edition features. When you try to send comps, they ignore them. We have been without a car for over a month, have been given prices for cars that don't match ours, and have been yelled at multiple times. Also, I've spent at least three hours per day for a month dealing with Nationwide representatives, only to get my property and health valued at next to nothing. You also have to work with them on Pacific Tine since they are all in AZ, meaning a lot of work time is eaten up. I am still struggling with health-related issues from the accident (which makes all the yelling even worse). Also, they don't accept Bluebook values. They don't accept similar cars unless they come from CCC, whose compatible vehicles aren't even on car lots - we called the lots to see if we could buy the cars. If you have special features, forget it. They are valued at nothing. We had less than 1k miles on brand new tires. We spent $700 and they offered us $25 because our tires were in exceptional condition. Good luck collecting fees for taxes or added value for things like AWD or special edition features because apparently it doesn't snow enough in Atlanta to make those valuable. Nationwide is not on your side. Use this insurance at your own risk. You won't be covered and they will undervalue your time, health and property.

Ric Frost runs this office and he is the best. I have worked with many insurance companie and…read moreagents and we have been very pleased with Nationwide and extremely happy with Ric as our agent. He is very buttoned up plus has a great sense of humor.

Terrible customer service. Once I signed up, I quickly realized I should have been more careful in…read moreselecting my insurance partners. Left in the dust on a claim with absolutely no help from Monica at all. I'd gladly have paid even more to avoid this hassel.

I found Monica Poblete's agency online and I walked in and was given great customer service. They…read moreeven cancelled my old insurance so I wouldn't have to do it. I definitely recommend this office to all my family and friends looking for a better rate.

Kenneth is not only very professional and competent but really took extra care in preparing my…read morepersonal and business taxes every year. As a small business owner, it is extremely important that I work with an Accountant I trust. Not only do I always end up getting money back each year but his services are priced more than fair! We can't thank him enough for straightening out our Real Estate business taxes for us. Morris and Associates is a very knowledgeable firm and has incredible customer service! Hands down the BEST Accountant. We refuse to let anyone else handle our annual and quarterly taxes. Looking forward to having our 2017 tax returns done with Morris and Associates!

My whole family have been using Morris and Associates for years and will continue to do so! Kenny…read moreconsistently provides exceptional service and demonstrates a high level of professionalism. I definitely recommend him for all your tax needs.

I heard great things about this firm from a friend, but my experience was disappointing…read more Compared to other accountants I've worked with, the service felt surface-level and lacked attention to detail. My PTET extension wasn't filed on time, despite multiple assurances that it would be. I expect my CPA to thoroughly review my return, maximize every legitimate deduction and credit, and legally minimize my tax liability. Instead, it felt like the focus was simply on getting the return done rather than taking the time to optimize it. If you're looking for an accountant who is proactive and thorough about finding tax-saving opportunities, this was not my experience. Honestly, I left feeling like I could have achieved a similar--or even better--result using AI and spending far less time and money.

Unfortunately my experience soured quickly. Though they quickly prepared my returns, they missed…read moresomething that was apparent on my wife and I's W2 and were trying to charge fees in order to send amended returns. No one would admit accountability for this miss which was all I was really looking for. If you're trying to find a CPA truly looking out for your best interests and who is accountable, I would go elsewhere.