I was looking for a personalized insurance experience and called several different insurance…read morecompanies to no avail. These days transactions seem to be completed by text or emails and I wanted to talk to someone who would talk to me to understand my insurance needs. I was so glad to connect with Adrian from Foothill Insurance Brokerage Agency. He understood my needs and worked with me to find the best quote and company. I look forward to working with him in the future to ensure that all my insurance needs, and those of my family members, are met!

Amazing customer service!! Got a call right way. Adrian…read moreattend to my insurance needs immediately. Phenomenal service from start to finish. Adrian gets a !!

Ask for Kiana! If you have a shifty driving record, you need not be Embarrassed here! Come get…read moreyour SR22. I got my policy at a great price with awesome service. I've been putting off this call, thinking it would take a long time. Nope!! Kiana gave me some competitively priced options to pick from and I got a policy in 15 min. E-docs where emailed to me and I was insured. I had a great experience and I'am sure you will too.

I recently spoke with Ms. Yesenia Briseno about changing my Insurance to Acceptance Insurance. Ms…read more Briseno was very helpful answering my concerns and needs. Her knowledge and understanding was outstanding!! I highly recommend her and appreciate her patience with me!! Although Acceptance Insurance was unable to beat my current Insurance, she remained very professional and patient with me. Hats off to Ms. Briseno for doing a great job!! She is very deserving of a RAISE!! Thanx go out to her and her associates! R. Rudd

John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

I have been a client of Celina from PROMAX for a many years now and the only thing I regret is that…read moreI didn't know about her sooner. She goes above and beyond to give the best service and recommendations that she thinks that you need by getting to know her clients and I feel that's important ,that's what makes her good Agent and a special agent.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

Kara is super friendly and helpful! I like that they are all very personable with your best…read moreinterest.

Best customer service. The staff is wonderful ,especially Lorena She is very knowledgeable, ,…read moreand has great bed side manners. What I like about this insurance office , they don't charge brokers fees Like other insurance offices.

Lorena is great. Auto, home, umbrella, she does it all. Gonna do my business next. Definitely call…read moreher!

I rarely make reviews. However, I had to take some time to give Winston Jr. a phenomenal review! He…read morewas a pleasure to speak with. Helped me with my mother's insurance. Which had skyrocketed due to her age. He with no request from me took it upon herself to look for a more affordable insurance. I'm so thankful he took the time to do that for me. I will be forever grateful to him. With hard times that we're dealing with at moment, every penny counts. I'm recommending him to all my family & friends! You're best! Thank you again for all your help!

Amazing customer service. I have been a part of their services for years and I will not be leaving…read morethis company anytime soon. Their services are incredible. Great response always available to answer any questions and their prices. Do not compare to anybody else. I highly recommend

Wendy was so amazing and helpful !!! I highly recommend this company and Wendy ! She goes over and…read morebeyond

I have never had such a frustrating experience with an insurance company…read more ***Thankfully a woman named Gloria Delgadillo at this location was a godsend. She was such an amazing woman to work with. She fixed the mistakes Clinton Compton (worse agent ever) had made on my policy and explained everything to me. But here is my experience before Gloria: I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

My insurance was up for renewal with Bridger Insurance who was charging me roughly $700 total split…read moreat the beginning of this month and at the end of this month, which is why I wanted to make the switch because it's a renewal and I should not have to put a down payment again. I already had an issue last year with freeway insurance when I was charged $1,000 for insurance and a broker fee I was never told about. I spoke with Yvette Acosta this time who said she can rewrite my policy and it would be cheaper. I was charged roughly "$500 for the month". As I was signing the documents and reviewing them I seen another charge at the end of this month for roughly 300, which is more than my old policy to continue it. That's a total of 900 to start it. I asked to call back and I looked into it further and saw that the new policy was more expensive. What they did was ask for AN EVEN HIGHER DOWNPAYMENT to make my monthly payments look cheaper. I called back and to my surprise she was in "meetings constantly" after taking my initial $500 payment. After multiple attempts to speak with her I finally got through and confronted her about it. I was told that the payment was $500 this month of May. She was never transparent/clear that I was going to be charged an additional payment of $300 at the end of May. She was rude and told me she did not know where "my math came from". She added everything up herself and saw that this new policy was indeed more expensive than my old one. I asked for my $500 back which they submitted a claim but now can take up to two weeks. Don't come here! Not worth the hassle. I wasted 4 hours of my day.

Nancy at the Montclair office is amazing! During the call she provided me with all the correct…read moreinformation and she has a great personality! Thank you Nancy!

Love, love, love my insurance agents at Allstate insurance team at John Budge. I 've had the…read morepleasure of working with John and his team for over 8+years. My most recent experiences the last year and current have been with a wonderful agent named Judith Mascorro. Judith is so great! She is so helpful, knowledgeable, and overall pleasure. She has great customer service and makes the whole process so smooth. If you are looking for a great company and Agent, she is your girl! :)

Maricela Guillen is the best for many years. Always a satisfied customer. Good above and beyond!…read moreThank you!

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

Tried calling for a quote. Never got back to me and felt rushed for information on the phone.read more