I have business and home owner insurance with them. They make things easy, good service and…read morereasonable price. So happy to found this office in our neighborhood.

Terrible experience. I cannot recommend this agents office. Over-aggressive and disrespectful…read moreapproach.

I have known and worked with Paul and his team for many years. Paul and his team are quick to…read morerespond. Their knowledge and expertise with all types of insurance is over the top. I recommend stopping by to see all that they have to offer to cover your insurance needs. They are all so friendly. Deborah David Western Springs

I have been a loyal customer for almost 40 years now because of the exceptional customer service I…read morehave received from this office in particular, Cheryl Kreitz. She is amazing and very knowledgeable. She always goes above and beyond to answer any questions and requests I have. I moved away from the area a while ago and have several agents close by but would never think of moving as long as she's there. I know she's been out on leave for a while and I miss her. I'm hoping she will return soon. She is a gem. The level of service she provides is rare in this day and age. Hurry back, Cheryl!

We have been going to Patrick Murphy for years. His office staff is amazing. Patrick is very…read morehelpful and patient with answering alll our questions and guiding us thru the insurance maze. We can honestly say we have our home, auto, business and even healthcare insurance with State Farm because of him. Marlene is also great!

The response to our claim for a tree incident on our property in Indiana was handled expeditiously…read moreby adjusters and the follow-up from Lisa in this office was outstanding. Cannot say enough about this agent and his staff as well as the entire State Farm adjusters for handling our claim so expeditiously. Job well done State Farm.

I was a commerical client running a small non profit who had both liability and workers comp…read moreinsurance through the Rusak Agency for almost nine years with no claims. I began having problems with an audit of our workers comp policy (for which I never filed a claim). After the audit we were told we owed nearly double what we were quoted with little to no explanation. It took months of back and forth with often incomprehensible bills and fees, to find out that they has misquoted us due to their lack of understanding of Illinois insurance law. That is fine, we all make mistakes, but as someone who runs an organization when I make a mistake I take responsibility for it. This company is kind and courteous, but I have found that when there is a problem they would delay, defer, or at times seemingly downright ignore the problem which is pretty unfortunate when your major service is being there in times of trouble. I do workers comp through my payroll company now and pay far less,

If you're looking for insurance or advice on insurance I would highly recommend Art and Team…read more Here's why: 1. Very easy to communicate with - they answer my texts, emails, calls promptly 2. Are not pushy or salesy. Listen I'm in Sales, I get it. But these guys are great. I tell them what I need and they deliver 3. Super nice! They sent me a baby gift when my 3rd was born, I mean who does that? (Thank you!) I recently worked with Isabel on changing over my car insurance and she was amazing! Fast, thorough, and the process painless! Thank you Isabell. I buy my home, car, and a few additional policies from Art and Farmers and I feel like I get TOP quality coverage and a professional service team. It's like concierge service for insurance at a super competitive rate.

Heather is one of the finest agents I've ever dealt with. She treats you just like family and makes…read moreevery process easy to work with. I enjoy every conversation I have with her, and I feel very confident that she is a fine agent and keeps our best interest at the forefront. Thank you to Heather, and for the many many years of service I've had with The State Farm Insurance Company

Heather is a gem! Highly recommended!!! Had a few gliches with a claim. Heather stepped up; took…read morecharge; and solved all my issues. My prior 2 State Farm agents (now retired) would not have done that. She even called yesterday to make sure things were going smoothly. Now that is great customer service!!!

I've been working with Cody for several years, and he has always provided us the best of care and…read moreservices with out auto and home insurance policies. Cody has been there every step of the way when we encountered claims, and was always willing to help resolve issues as needed. The claim process with Cody went extremely smoothly, and was very efficient. In addition, Cody has a multitude of financial services he can provide separate from insurance needs.

If you're ever in need of car insurance, I highly recommend this agency! Not only did they offer…read moreme better pricing than what I was paying previously, but they also saved me money. Also the agent that I worked with (Mary) was super nice and down to earth. She walked me through the entire process with such professionalism that signing up was such a breeze. Bravo! For having such amazing service!

I'm so happy I switched from GEICO to STATEFARM! Thank you…read moreAngie for all your help! I can't be more happy and I appreciate your assistance!

every question answered with efficiency and politeness! I had a lot to think about with both car…read moreand home insurance and I was made to feel like my questions were important

love State Farm! Very helpful to an uncertain nearly 80 year old…read more Polite and patient. Able to speak clearly and loudly so that I could hear.