Matt is our agent and always takes excellent care of our insurance needs! Everyone at this agency…read moreis kind, caring and eager to help us get the best insurance at the best price! Highly recommend!

From Matt to Dana, Alexander Insurance Agency offers unmatched brokerage services in the area…read more I have used them for Auto Insurance since I was a teenager. When I bought my first house with my husband back in 2011, we switched to a multi-policy for Home and (3 vehicle) Auto Insurance. When we became out-of-state landlords in 2013, she helped us through the tiny changes required when switching to a dwelling-only policy. And for the one car accident we were involved with years ago, she also counseled us through this hellish process too! Through it all... seamless transactions, thorough documentation, and the utmost willingness to educate me along the way. And may I even be unprofessional here and say prompt AF!? I thought I was fast!! But here's the thing, Dana's service didn't stop with my Missouri policies. While she couldn't insure my Renter's Insurance policies in the other states I've lived, she absolutely still held my hand when I ran into issues with other insurance agencies in CO, NY, and CA. Sometimes all it takes to solve a problem is a bit of guided expertise! And for 8+ years while living on the road, that's what she did! So you better believe when we made the abrupt decision to move home to Lake Saint Louis, Dana was our first call to discuss our new Home Insurance policy. And even after we closed, we had to make a quick change to expand coverage into an Auto policy within our first week, and what a breeze!! I just can't say enough!

We have our home, auto, and life insurance policies through Kevin Pierce's State Farm office. Calls…read moreare answered and/or returned quickly, they answer questions with patience, and they genuinely care about their clients and getting them the best coverage and providing exceptional service during the claims process. We most commonly work with Connie Prewett and over the ten years of being insured through their agency we have come to consider her to be a friend as well. We recommend that everyone go to their office for their insurance needs.

Amazing office with wonderful customer service. Kevin and staff will go above and beyond to take…read morecare of you! Switching to them you will receive top notch service as well as saving yourself some money. Find out for yourself, give them a call

Nothing but good things to say!! I appreciate the professionalism and the helpfulness of the staff!read more

Absolutely great experience! The staff is always so nice and really takes the time to listen to my…read moreneeds and provide the perfect recommendations. Very responsive!

I moved to St.Louis a few months ago and I had to change insurance companies because of it. I had…read morethis company for eight years so mentally I was thinking...."oh great....". But I was I was given Kevin's name via word of mouth and I am SO HAPPY about that! He is personable and kind, easy to work with, and extremely patient. He explained everything in a manner that actually made sense to me (a person who is not in the insurance industry) and he gave me a quote that beat the other companies I spoke with over the last few days. I now have car insurance with better coverage and a lower deductible ($500) AND renters insurance with great coverage as well all for LESS than anyone else quoted me for solely car insurance with a $1,000 deductible. Kevin makes magic happen! Thanks for all your help Kevin!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MO-8296755

Customer service is terrible, the way they speak to you is very condescending. They added a driver…read moreto my policy and pulled an extra 300 out of my account without speaking to me at all. But To remove said person they want to snail mail me a form.to sign and return. Bridgette said she could remove him immediately but then dhe got mad (because I returned her snotty attitude she was giving me) and then said she wasn't going to help me I needed to wait for the mail like its the 1900s,apparently email isnt an option. Snottiest customer service 0/10 do not recommend..

Wow! I am very impressed with Progressive... all of those commercials aren't in vain!…read more My car got hit awhile back by a person who had Progressive and I was dreading having to deal with them, as they are known for offering insurance at a lower cost. Actually, I had Progressive back when I first moved to the city and couldn't afford the plan offered by my former carrier. Naturally, I assumed that affordable insurance meant that they were crappy to deal with, which wasn't the case with this Progressive service center at all! The rep who was put on this case set up an appointment for me to visit this location in Earth City. I was under the impression that I was just going to stop by and get pics taken of the damage to my car and they'd provide a list of auto body shops where I could get it fixed. Instead, they took the car, put me in a sweet rental (that was paid for!), and promised that my car would be fixed within a few days. That was Monday and it's now Thursday - my car is looking way better inside and out! I almost didn't want to return the Dodge Charger (black with tinted windows!) that I was driving around, but I couldn't leave my Sonata behind :) The same gal who helped me on Monday was there to greet me this morning - it was nice to have the same person helping me through the process. She was pleasant and easy to deal with all-around. Major props to Progressive for a job well done. Am considering switching back to them.

I have worked with Matt for over 20 yrs. communication and response time is wonderful. We have had…read moreaccidents, home owners claims and natural disasters. Matt is always right there to help. When anything happens in our family we just say "call Matt, he will take care of it"

If I could give a zero star review, I would. My agent, Matt Huelskoetter, somehow issued a new…read morehomeowners policy without my or my husband's consent. He provided a company of which I had no intention of doing business with ALL of my personal information. When confronted about this, I was blown off and told that mistakes happen. I am now getting notices for payment for the bogus policy and they are threatening collection on a policy I never asked for! And get this, they won't cancel it without a signature! Whatever happened to needing a signature to initiate a policy? What a nightmare! Perhaps my lawyer can resolve this!