A+++ Customer service!!…read more They were able to knock down my monthly auto insurance payment by quite a bit!! I highly recommend everyone to at least see if they can save you some money (hint: they probably can!). 10/10 would do business with again and highly recommend Make sure you talk to either Mike or George!

Amazing office! Insurance is one of those things you don't think about until you need it. And when…read moreyou do need it, you want an excellent agent! Thea and her office staff are amazing. She is transparent and a straight shooter. I went in expecting my rates to go up; I left having saved 600 dollars!

do not go with them! they will not cancel your insurance no communication. when refunded they don't…read moregive you what is due! dan has not worked here in years. thea collins still use him to lure unsuspectng customers leave them before they scam you too!!!

The advantage of dealing with a local insurance agency for all your insurance needs is apparent to…read moreus because we need home, auto, personal property, life, investment properties, and umbrella liability policies. We visit Jeff Kaplan once a year to review all of our insurance coverages to make sure they are adequate, appropriate, and that we are getting the best pricing for our needs. They are available to us in person, by phone, and on line and have always been very responsive.

Been with this agency for 40 years. Very satisfied. Very helpful and knowledgable of plans details…read moreoffered by his group. Most of all we appreciate that John works hard to develop the lowest cost insurance programs to meet his clients needs

I have known these guys forever and boy are they as good as it gets in the insurance business…read more Extremely helpful and have answers to any questions you may have! If you are in need of an insurance agency, I wouldn't look any other place.

Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.

Pat has done our taxes for a number of years now and I wouldn't go anywhere else. I also have to…read morefile taxes for my dad, who has an especially complicated return and Pat takes care of it. She's super professional and manages to move fast without ever making you feel like she's in a rush. Wouldn't go anywhere else! And their new office this year is a nice improvement.

They were professional and quick. They were so efficient that they got me a rather large refund…read moremuch more than I expected.

My folks have been going here for a long time. They see Mark Summerville. He does a great job with…read moretheir taxes and now helps me as mom lives in assisted living. I drop off the paperwork and he takes care of everything. He has always been very kind to my parents and he's provided intelligent answers to questions we've had through the years.

First off, let me start out by saying I don't even live in Michigan, but I am downright pleased and…read moreimpressed with the professionalism I received from this H&R Block's manager, TJ! Let me spin you a little tale of how we met--my taxes were filed in California incorrectly and the tax preparer showed no remorse or desire to help me rectify the situation. I called H&R customer service to let them know of the poor service I received and they said the California store manager would be in touch soon...somehow someone's wires got crossed and TJ (an H&R Manager in MICHIGAN) called me back confused as to why my complaint was routed to her store. Nonetheless, I was also confused because the H&R Headquarters isn't even in Michigan. Anyway, fast forward to my conversation with TJ, she was SO NICE, respectful and very personable. She apologized multiple times for an issue that didn't even involve her or her store *that's more than my California tax preparer did*! She took the time to listen to my story and told me she would run it up to her district manager. Again, I'm just so impressed with how TJ handled an escalation that she could have easily hung up on me for or said, "That's not my problem, I don't even live in that state, etc etc."But she didn't! She really DID tell her District Manager and followed up with me a week later about the situation...which again, HAD NOTHING TO DO WITH HER!!! Honestly, 5 stars for her amazing customer service and lovely personality. I feel like if I lived in Michigan, I'd be friends with her. So yes, if TJ is managing this store, I'm confident in saying she (and probably her employees too) are going to take care of you! Do yourself a favor and go to her for your tax needs and for goodness sake, give this woman a raise for her outstanding customer service!!! Thank you again TJ!

Jon and his staff are more than helpful and always easy to get a hold of any time I have questions…read moreand I was surprised at the rates he was able to offer me. He definitely made changing insurance companies a no brainer.

Jon made the transition from Progressive to AAA easy and quick. I very much appreciated the…read morepersonal service and affordable rates offered.