They were AMAZING!! The person that worked with me was very helpful and patient with my…read morequestions.Her name was Jordan make sure to ask for her when your getting a quote.She works fast and meets all you needs !!

Cornerstone Insurance has been providing our insurance needs for many years. They do a great job in…read morefinding us the right coverage and policy at a competitive price every time we renew our policies. Leah and Matt are true professionals. Not only they understand the insurance business well, they also know how to explain so that anyone can understand. Everyone in their office have been very helpful anytime we called. Shafaii Investments Raj Shafaii

This family-owned business considers all of their clients part of the family. The founder, Ramiro…read moreRodriguez wouldn't have it any other way! Dedicated to insuring and safeguarding the hard earned property of their clients, this sincere and genuine approach has been carried on for over 30 years. If you are ready to switch to an agency where you really matter, look no further. Highly recommend!!!

Local family-run agency that actually cares about the people in their community. We had a tricky…read morecoverage question and they were able to easily get the answers and to help get the policy we needed. Fast response time and Jamie is so easy to talk to & work with! Highly recommend!!

Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

This insurance company has horrible communications. As a Texas resident I have never spoken to an…read moreagent in my area. Seems they are all located elsewhere like Illinois or California. The agent assigned to my case never once initiated a call to me or even returned my calls until I complained that I had never heard from her then she only reprimanded me for calling and stated they "legally" have 30 days to make a decision about their liability. My reply was to ask how many people she knew or if she could reasonably do without their vehicle that long. Legal allowances and reasonable response time is very different. I looked them up because I had never heard of this company. They are not even listed in the top ten. Now I know why! If their insured hits you, do not expect any time of common decency or consideration or even a call back

I've been with this company for roughly 12 1/2 years. I love them. We haven't had to submit a claim…read moreuntil 2017. Which was accident, after accident, after accident. I bought a new Sequoia. It got dented in a Walmart parking lot. They immediately came out and fixed it. Then I backed into my neighbors Lexus, who always parkes his car directly across from my driveway. All I had to do was send them pictures of my truck and my neighbors car, and once again. They were on it. My truck went into the shop the next day. On the plus side, my neighbor now parks his car in his driveway. Which has been empty the whole time! 2018 the hubby got rear ended in his brand new BMW. That got settled right away. Then his new car got flooded in one of the storms that was not related to Harvey. They got on that immediately. Then we had a golf ball size hail storm in 2018. It destroyed the roof, the windows the house. They had an inspector come out the next day. They took care of everything. Obviously 2017 and 2018 were not good years for us. We are currently in the process of buying a new home. We've been offered numerous insurance companies, but we're only going with Amica. Love them! No, I do not work for them. I don't have a relationship with anyone who works for them. This is a legit review.

I have been with Krystal Davis-Frances Agency for over 5 years. I am a senior and need extra help…read moreat times on my insurance needs. I go to the Allstate agency and her staff is always prompt and resolves my issues. For example, they noticed I was a senior and did not drive much anymore so they designed a plan that was much more efficient and less expensive.

They did me so wrong! They are NOT about customer service whatsoever! I have had a terrible…read moreexperience ever since I switched to Allstate in January 2020. BIG regret! I have gotten cited more than once by police for them not being able to find my insurance policy information in their system. EMBARRASSING!!! I feel as though this should NEVER and shouldn't have continued to happen as I have auto debit and pay my Allstate Insurance bill on time always!! I spoke with the police department to have the citation removed, but it is still a huge reoccurring issue for me ever since I have had Allstate. Big inconvenience for me! The police department said it was an issue on Allstate's end that needed to be taken care of. Allstate denies any responsibility and claims they put my information in the national database for proof of insurance, but police aren't able to pull it up since switching to Allstate??.. Allstate has really dropped the ball! even though they have been getting my auto payments on time always and NEVER late!! I have the app, but it needed an update at the time and the police were not willing to wait on that. They said they would just pull it up from their end. They said it was showing no insurance since July 2020! This is the second or third time this has happened to me since having Allstate insurance by this agency! I was therefore ACCUSED by the police of NOT having insurance for almost a year! HUGE EMBARRASSMENT!! They should have been able to pull it up like with other insurance companies. I have NEVER had this problem before with any other insurance company! Krystal was absolutely no help at all and preferred to put the blame on me and the police department. She talked to me like I was a child and also told me she wasn't going around in circles with me! Ha!..Really? I'm sure she's going around in circles with my money!! How unprofessional..to talk to a customer like that. She says this problem has never happened in over 20 years!..Well perfect.. more of the reason to look into, research and fix the problem on your end so it will not happen to others!! Please don't waste your time and money on this particular agency!! There are way too MANY other good and faithful insurance companies out there!!!

Ohaila & Henry are the best! I started with Henry in 2017, and then been working with Ohaila for…read morethe past 3-4 years, and she's been amazing. She still took care of my concerns today, and also such a sweet caring person. I an avid Statefarm client because of them! Thank you!

Henry has helped me and my gf for many years with our renters insurance and life insurance. He's…read morebeen awesome and really goes out of his way to provide excellent service. He gives great advice and I can't recommend his office enough! I also had the pleasure working with Ohaila with my home insurance. She helped me bundle my home and auto insurance so I can maximize the discounts on my policy. She also goes out of her way to help me and does everything she can. I really appreciate everyone here and the excellent service they provide. I am a customer for life!

I was invited today to Mark Dalton's Agency for the Open House meet and greet and 40th anniversary…read morecelebration of the agency! Mark and his staff were very professional and friendly. I enjoyed my visit and meeting everyone.

Terrible experience. I just moved to the area and chose them as my local agent. Within 2 months I…read morefound myself transferring to a new agent. What a waste of time.

I have been with the Hermes family at Allstate since I have been driving and I am 45 years old…read more This year In an accident involving debris from a truck once again Jeff Hermes took care of everything from the second I made the call to them after the incident, they arranged for my estimate, loner car, the whole nine yards. I will continue to keep Jeff Hermes as my agent and would recommend to anyone.