I had a huge problem with a claim and was lead down a lot of different paths, but Kathy, was…read morewilling to tackle it. I really appreciated her time, her caring and for listening to me. Mcsweeney and Ricci have been my insurance company since I got my license, a long time ago.

This company is great. They are kind and honest. They work hard a provide great service. They are…read morenot like there competitor that is down the road ARBELLA INSURANCE! Arbella is evil and they steal your money and treat there customers like dirt! I definitely recommend McSweeney insurance over arbella any day. Go here for all of your insurance needs!!

I had such a great experience with Jordan Insurance. Kevin was so helpful and saved me so much on…read moremy auto and apartment policy! I used to have one of those cheap (with funny commercials) insurance companies that clearly didn't have my best interest in mind! I got more coverage for a better price thanks to these guys.

I have also been with Lydon & Murphy for years (8 to be exact). They are always very helpful,…read morecourteous and quick to reply to any questions I've had. I don't think I will ever switch to any other car insurance company!

I have been with Lydon and Murphy for 20+ years and have had excellent service at all times…read more Whether it's an accident or purchasing a new car they always make the process easy and painless. They always work to give me the best pricing but make sure I have the coverage I need. I have recommended them to all my friends and family and I encourage you to as well.

I was stuck and needed someone to explain my special circumstances and Skye(?) was patient and…read moredetailed! The customer service was so good that I will give them my business when I straighten out my circumstances!

I cancelled my policy with them but they billed me anyway. I called twice to speak with them about…read morethis, they promised to reverse the charges but never did. I had to file a complaint with Allstate itself in order to get anything done. In reading other reviews about this agency it seems I am not alone in seeing this kind of thing. Find someone else to fulfill your insurance needs is my advice.

I had my homeowners and auto insurance with Arbella for many years. Recently I changed to Geico…read morefor the auto insurance because it was half the price. The only two claims I have ever had with Arbella were two homeowner claims in the last three years (for $16k ice dam damage in 2015 and $7k for damage from a pinhole leak in a copper pipe) but this was enough for them to decide (at first) not to renew my policy. After posting this review on Yelp! I received a phone call from Bearingstar Insurance, agent for Arbella. They have now offered to renew my policy and I have accepted their offer. I am grateful for their follow-up to my complaint on social media, although it would have been even better had they listened the first time when I called them up after receiving my notice of non-renewal. I have therefore raised my rating to three stars and thank Megan (who commented on this review) for her assistance in this matter.

Well, their client tried to kill me when totaling my car in November 2025. They made me go 42 days…read morewithout a car. I'm trying to be reimbursed for my rental car that I had to pay out of pocket for because Arbella WOULD NOT accept liability even though my police report CLEARLY STATED THEUR CLIENT IS 100 percent at fault. So now, not only did I lose an $8k vehicle they've stuck me with a $2600 rental car bill. I asked to be contacted by a supervisor because David was NO Help. He just ghosted me not once but 2 times! I wouldn't use this insurance company. Considering I could have died. I was lucky to not get injured but we were both going about 40miles an hour for an almost head on collision. You're going to have to fight to get your money. And looks like they're sticking me with a bill their client is liable for. The photo is HER car!

Was OK in the beginning BUT has gone way downhill. The agents in the office are rude. If they don't…read moreknow an answer to your question, they will transfer you to another line where no one answers. Even though they are contracted as the agent, they send you to do the work yourself. Don't even bother...go direct for your insurance and avoid the hassle. Natalia was sort of apologetic, however, still did not understand my point. Save yourself the headache and shop elsewhere...

Great trust worthy insurance agency!!! Strongly recommend Vargas & Vargas Insurance Agency 1133…read moreWashington St. Dorchester Ma.

I'd really like to give a 2.5 star (meaning there are some okay to good aspects, and some bad…read moreaspects), so here goes -- in no particular order: 1. Vi Tran is very nice and pretty professional. He's pretty friendly and tries to keep you relatively informed. However, he can be a tad busy at times. 2. Allstate was definitely more expensive -- and sometimes by quite a bit. (When GEICO says they can save you 15% in 15 minutes, they saved me more than 15%.) 3. The billing was a little tricky and I had to call up to figure out what was going on. They switched me from one-time annual payment for the first car -- and buying a second car, they only made the insurance out to the end of the term for the first car (so it was pro-rated and looked pretty good) -- and then switched me to a monthly payment of 10%. This was a bit confusing but fortunately Vi explained what was going on. The car payment suddenly looked pretty decent -- but in fact, wasn't. 4. I'd really not like to knock Vi on this, but Vi did send quite a few people over to NLC / New London County Insurance for home insurance. I'm guessing Vi makes a hundred or so dollars per recommendation and NLC just plain sucks. As mentioned in my review of NLC, they took 8 business days (12 days) to create an insurance binder when this could have been done in 48 hours or less. NLC was less than responsive in these 8 business days. That should have tipped me off that they were going to be bad. They didn't honor my security system installation certificate that I faxed in, and then their home inspector outright lied to say that he tried to contact me three times and didn't, so NLC closed my file. Upon complaining to Vi about NLC, he merely said it was too bad because he sent NLC a lot of business. (!!!) 5. Vi does have some automatic emails (maybe he uses Constant Contact or something), so that is a mixed blessing. It can be interesting for some of the tips, but sometimes it's just spam. 6. They are open weekends (Saturday) for limited hours. 7. There is meter parking near them and non-meter time-limited parking a bit further away. So here was the breakdown. Vi was willing to do some discounts because we would have home and 2 vehicles (step 9). I believe it was close to $1200 per year for the first vehicle (2010 car), and then 8 month pro-rated second vehicle was $433. The home insurance through NLC was about $1300 including discount. I switched to Baystate Insurance and GEICO and both were cheaper. I believe Baystate was about $1100-1200 and GEICO was under $900 for both cars. Customer service rating: 3-3.5 stars Product rating: 1-2 stars Bottom line: If you want to be nicely asked to pay more money than you should...

I recently moved to a new apartment building and was required to get renters insurance. I met Vi…read moreand within moments I was all set. Vi made it so easy that I would recommend him to anyone looking to get renters insurance or any insurance for that matter. Thank you Vi for a pleasant experience.

I visited AAA for an international driving permit for our upcoming trip. We spoke to Selina, who…read morewas friendly and knowledgeable! Would definitely return for money exchanges as well!

I never have an issue here. The staff is professional the times I've been here. We've been a AAA…read moreroadside premium member for years and everyone in the fam has a gold card. They offer a ton of discounts for various services, insurance and collaborative partners. They also help do passport expedition. I made an appointment to do dmv stuff like licensing for real ID and passport stuff. Glad they down the street and have a parking lot. Get some froyo next door if you have a wait.

Great insurance agency. Very responsive. I came from another agency and was able to get better…read morerates AND Atlantic will pick up the phone when I call and get the job done promptly.

From the owner: Atlantic Insurance Agency Group offers auto, home, business, and life insurance policies.read more