My insurance policy was canceled and I did not know that. I was informed about this through a…read moreletter from RMV telling me that my insurance was canceled. When you take out insurance through an agency, the minimum you expect is effective and qualified communication, but this is not the case with G & N Insurance. When I called to resolve this situation with G&N, they told me that they could do nothing and that I would have to take out insurance with Progressive or Geico. Why does G & N exist even if you can do it all online? Terrible experience!

Worst insurance company, they sold it to a larger company out of Rhode Island and abandon the…read morecustomers they built off of. Had an auto payment set up AND they lapsed in taking payment until I told them. Poor customer service, left a message for Zack Gould (my agent) 6 times - never got a call back. Spoke to 3 of his staff asked them to get him to call me ... nothing. BUT the bum was able to send me an email to ask for money for charity. I've cancelled everything with them - my home, my car and motorcycle. A customer for 10 years and never was I ever treated so poorly.

Great customer service, the agent I worked with listened to my specific circumstances and found me…read morean affordable plan that still provided adequate coverage. I will absolutely be sticking with verity for all of my insurance needs. if you are looking for high quality insurance at the right price, verity insurance is the place to go!

For many years we had another insurance company in Revere. Our premiums were incredibly high for…read moretwo aging cars, and every time I asked about it, they would say they ran the numbers and that's what it is, sorry. Finally, I called Peter about switching and bundling our home and auto. ( which I didn't think we could afford with the other company ) Peter spent time with me on the phone explaining everything about both policies. The auto insurance savings alone was drastic, and homeowners was a better policy with much more coverage. Another plus for this agency is the amount of customer service they provide. Michelle will always make sure to remind us of payments, and we regularly get newsletters which are always interesting and helpful. Thank you Peter and Michelle and the Lattanzi team !

I'm literally coming on here a propos of nothing except abject appreciation for Peter Lattanzi and…read morehis wonderful crew that has been serving me for nearly the past 30 years. Any time I have the slilghtest question I can always call and i ALWAYS reach a human, and it is always helpful and valuable. From helping with the logistics after an accident, to searching and finding the BEST DEALS for home and auto insurance, they not only save me money but they just give me incredible peace of mind. Cannot recommend Lattanzi enough. Thank you Peter and crew for all you do.

I was shopping around for a new car insurance agent since Plymouth Rock raised my rates for no…read moreapparent reason (no points, crashes, or claims) so I was on a hunt for car insurance. Kimmi at Cavanaugh Insurance gave me the best insurance experience I have had so far. Kimmi went through my existing car coverage and gave me a quote that as 33% less than my existing agent with better deductibles and lower premiums. She held my hand and explained what each part of the coverage actually covered and what I would be paying out of pocket if anything happens. She gave me a choice to choose alternative premiums and fine tune my car insurance to my liking. She answered all my questions by email within an hour or so and we got everything squared away in ~2 days (with canceling of the old insurance company and signing the new one). This was all done by email, I never had to step foot in the office. This is one of the best car insurance experiences I've had so far and I strongly suggest giving them a try for a quote!

I don't post comments often (good or bad), but I figured these guys earned it. I already have 4…read moreautos thru the Cavanaugh Agency for a number of years and I am adding a 5th for my youngest son. Without even asking the person I was working with (Stacy) reviewed my policy and looked into the rest of my coverages and she made suggestions to me that saved me money. I thought that was really cool. I won't go into the several things we did and as of this writing, I am not sure of the final total $$$ I will be saving over the 5 autos, but it is estimated at $300 to $400 for the year.

I have been a customer for years. Someone hit my car, left a note on my car with his phone number…read more I called Ironside spoke to Ben, who told me to go through their insurance company and if I go through Ironside I could have a 250.00 charge to my account. I said, I pay you, I have a note that says I hit your car with a name and number. After some back and forth, i was put through to file my claim with them. The following day, I called, ask to speak to the owner, his name is Josh, atleast that is the name they gave me. As I sit and write this review of them, I have not heard from Josh. I cannot fathom that my own insurance company told me to go through another insurance company. I will also be writing to Safety Insurace, about my ordeal at Ironside. I'm taking my 4k worth of policies and going else where. Imagine, my own insurance company telling me to claim elsewhere........what a waste of paying them for years.

Melody Allen is the best. I would recommend her to anyone looking for insurance. She is thorough…read moreand proactive to ensure your getting top notch service and best coverage. I always enjoy working with you!

Got my professional liability insurance here now in my fourth year. It is always good news if…read moredealing with an insurance broker is easy and efficient. I started with them because they pulled up a reasonable rate for a marketing consultant and then made my life easy. I have had to go to the office no more than 3 times; first for signatures, dropping docs and a payment check. Ever since, they are perfectly fine to send docs by email. Although I don't mind an excuse to pop in to Starbucks or Brugge Bagels around the corner. Won't get any cool or funny votes for an insurance broker review ... but that's okay. Dealing with insurances can never be cool of funny.

I also want to detail my own personal experience due to the other user's 1 star review. My father…read moreis a retired insurance agent, so 4 years ago, I asked if he could help with my policies (home and car) after my previous agency relocated too far away. He found that I was way over insured in some areas (car) and underinsured in others (home, umbrella, etc). Since he was retired and now out of state, he didn't have the ability to handle it all himself. My father recommended Steve Palenscar (a contact he made in the past as an insurance agent) SPECIFICALLY because he knew he would personally work with me to get properly insured, not use a preset default from a computer program. Long story short: Through a discussion over the phone about my finances, assets, family, etc, we were able to personalize my coverage to suit my family personally, and I am now adequately covered in case someone makes a claim against anyone in my immediate family (umbrella policy). I'm not an insurance expert, but I am paying less from my combined policies and am actually better protected. Below is part of my Google review related to customer service received so far. Since change to this agency, I have purchased 3 cars and Steve Palenscar has handled just about all of the painful RMV tasks that I have normally had to deal with. That includes having one of his guys wait in line at the RMV to get my plate for me! The 3rd and most recent vehicle purchase is what prompted me to write this review. I purchased a salvage (aka. totalled) car from an auction in Georgia, and soon learned that getting an out of state salvage car legally registered in MA is quite an ordeal. As always, I have been able to email Steve for help and advice and typically get all my complex questions answered in a day. I was given a simple set of tasks to complete, and he will handle all the rest. I cannot recommend this agency enough.

Steve and staff are the best, always there to help with all your needs. We have been with Foley &…read morePalenscar for many years and have many policies with them. We would like to thank them for many years of excellent service!! michael & Bridie B

Genuinely great service here. I would recommend Wening Insurance to anyone. They don't just provide…read moreinsurance but also know how and information. They helped me navigate becoming a MA driver from out of state- how to switch to a new used car- and over the years helped educate me on any question I ask and then some. Plus they are quick to respond - I can't say enough! I feel lucky to be their customer. Never thought I'd say that about insurance!