My husband and I needed to change car insurance and it was kind of annoying to ship around and wait…read morea long time to get quotes etc However as soon as we called this local office we were assisted immediately and it yet were super kind and helpful. Within the hour we were enrolled and ready to go, super fast and efficient I highly recommend. We live down the street but we didn't even have to come in , we just emailed pics, some info and voila we were done. I highly recommend this specific office they are probably some of the fastest and most efficient I've ever encountered ,thank you!

Extremely grateful for all the help from this firm! Caring, patient, and understanding. If you need…read moreanything come to Derek Tsu!!

I can't say enough how great Farmers is, so I'll try and keep this short…read more So my home was affected by the Eaton Canyon disaster and I had some ash and smoke damage in and around the house. I hadn't really thought about going through insurance (I was kind of in a literal fog for a bit), until I got a call from a Farmers rep asking if I was OK and if I needed anything. I asked around and many said it would be a good idea to just go through my insurance to cover any expenses to clean up my home and fix any damages due to the winds and fires. So I called the rep back and said I'd like to go through the process of making a claim. The process was very painless and it was all done online. A couple days later, I got a call from a Farmers adjuster and made an appointment to do an assessment of my home. The adjuster came only a few days after the call, all the way from the East Coast. After spending about an hour or so looking over my home, the adjuster went back, did his report, and sent me digitally a full, detailed assessment of what needed to be done and an estimate of the costs. This whole process took only a week or so to wrap up. This was highly unexpected, as I heard from neighbors and others affected by the fires that their insurance was taking forever and in some cases wouldn't even be able to help due to lack of fire coverage. Farmers and Todd Ma's agency is top shelf and came through when I really needed them. THANK YOU!

I wish I could give six stars. THIS IS THE AGENCY TO GO WITH! Todd turned a VERY stressful…read moresituation into rapid fire results. Todd and his staff go above and beyond to help the client. Efficient, professional, and customer oriented for your insurance needs. I am SO GLAD I found his agency!

I cannot recommend this insurance office enough! The staff are friendly and knowledgeable. I feel…read morelike they always have time to answer my questions and take care of my needs. They have many companies they work with, so I know they'll find me the best coverage at the best price. Very satisfied customer!!

From the owner: A great rate is just a call or click away-contact our agency to get a quick, personalized quote…read moretoday! Our experienced agents offer sound advice and quality protection to help you meet your insurance needs. We enjoy being a part of the Pasadena community, and building local relationships is one of the best parts of our job! When you want to explore options for protecting your home, vehicles, personal property, or financial future, we’re available to answer your questions. If you're already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. We look forward to getting to know YOU!! Call, email, or visit us at the agency today!

Very quick and efficient place for us to get life insurance. I think it's very convenient that they…read morehave over 100 companies that they work with so they can definitely find the right fit for your needs and budget. We knew what we wanted, but still very helpful that it was super quick for them to pull up quotes, allowing us to land the right price point for us. We were probably in and out of the office in less than 20 to 30mins, including initial paperwork on a Saturday afternoon. No wait and plenty of parking too. Recommend if you need a second opinion on insurance options!

I bought an individual retirement plan through this company, they promised me how much will earn…read moreeach year, and i was way to trust this company and ended didn't even read the contact, so it ended up I was in a Variable plan, and it locked me in for 10 some years, and I'm still waiting, more than half of my money has drained out, well, I didn't get rich as they promised, for sure they are !! I would never lock myself in a variable plan, they are too tricky and i was too naïve, they don't even deserve 1 star

Angie is incredibly knowledgeable in all things tax/business planning! I would highly recommend…read moreusing her for your tax and business strategy needs. She helped me to forecast my taxes based on a couple different possible scenarios, and I was able to make my most well-informed decision based on her projections. Additionally, she gave me a ton of useful information on potentially becoming self-employed. Thank you Angie! You are my tax person from now on!

Angelina Espinoza was very helpful with a notarized signature I needed. Her prices are very…read morecompetitive and her customer service was top notch! Answered all my questions and got me in and out fast!

Horrible service. Refused to take a call cause he was "driving" when in fact he was at a…read moredrive-thru. Would not answer email, calls or texts for days on end. Disappointing to say the least.

We are probably Hodgkiss' biggest pain in the neck client and though we've been using their…read moreservices for years, they recently came through for us big time. The economy took it's toll on our business and all of our policies were canceled for non-payment. We needed to reinstate our policies fast. Several brokers told us they couldn't get us insurance. Another broker told us it couldn't be done faster than 6 weeks. Cathy from Hodgkiss bound for us business liability for 3 locations last night and then property insurance for 4 properties and workman's comp today. There's no reason for us to ever use another broker again.

Excellent experience with Kandie for enrolling my wife and I in MediGap Supplementary Insurance,…read morewhich can be complex and difficult. She guided me flawlessly through every step to provide us with the best plan possible. Kandie is an expert who explains clearly, listens carefully, and responds with kindness and patience. Every moment working with her was a pleasure because she really cares and has a wonderful personality and attitude.

I spoke to a rep over the phone Mary M. Very passive and doesn't let you speak. I'm the client…read morepaying thousand of dollars with life insurance , car insurance and home insurance through jack office. I have question and she just basically didn't let me talk. Do better.

I have had my personal life insurance policy with Jim for at least 25 years. Today, I needed to…read moreborrow some money to fix our air conditioning that died in the middle of this HORRIBLE heat wave. Jim called me back after my husband left a message with Tracey. I had my check in hand in less than ONE hour! Seriously, that is amazing customer service. Anytime that I have needed to update paperwork, ask a question, or interact with Jim or his staff, it has been TOP NOTCH customer service!! If you are in need of insurance, give Jim a call!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: CA-0629761