I cannot say enough wonderful things about Mike, the owner of Families Exterminators! His service…read moreis truly exceptional. He is incredibly thorough, diligent, reliable, and always provides excellent communication. One of the things I appreciate most is that Mike takes the time to reach out and ask if we are experiencing any specific issues before he comes, so he can make sure to target those particular problem areas. He genuinely cares about resolving the issue rather than simply providing a routine service. Since working with Mike, our insect problems have decreased immensely, and I am so grateful that we found him! His attention to detail, responsiveness, and commitment to making sure his customers are happy really set him apart. I would highly recommend Mike and Families Exterminators to anyone looking for dependable, effective, and personalized pest control service. We couldn't be happier! To top it all off, their pricing is very reasonable, especially for the level of service and care they provide. Highly recommend!

Amazing service and prompt response…read more Great communication Spayed the whole house Gave instructions on the product You can get one spray

I was hearing noises in the attic and called A-Academy. The office staff was very pleasant,…read moreprofessional and courteous. They thought it was squirrels. Zach arrived on October 21, 2020 and inspected outside, also in the attic. It turned out to be a mice problem. Zach was very nice and explained everything that he did. He also answered any questions that I had. A week later I received a follow up call asking how the mice problem was. It was solved the same day after Zach had left. I am so happy that I called A-Academy, they are affordable. If I ever have another situation I will certainly call them again. A. L.

We were customers for over 20 years and service was adequate.The last appointment wasn't kept. We…read morecalled in the morning to confirm we were on the schedule and was assured we were. No one showed up and our call that was left on their voice mail was never acknowledged. No explanation or apology was ever given, no call back, nothing. No way to treat a customer. Done with A Academy.

If you're a new customer, he's available. Not real good at keeping loyal customers on the agenda…read more Plus, he said something to my wife that was very crude: My wife said, "Come in I'll show you," referring to the bug problem. He smiled and said, "You're going to show me. You're going to show me." My wife was very upset. Needless to say, we will not ask him to come back.

I had a bad located bee hive. I called and they came shame day and took care of the problem. I was…read moreso expressed I had them spray my entire house. Great Quality service and great price...

Extremely rude and aggressive behavior over the phone. I will not pay my final $95 bill because…read morethey never came to my house for the scheduled treatments and charged me. They billed for 2 visits in which they never came to my house. When they did show up; the technician simply threw poison packets with blue poison chips inside the house that you can buy in the store. The poison packs later left a huge mess on floor when the mice ate them). Callahan Pest Control then uses Insect Traps with gel inside that you can buy at the store for $5 a box for outdoor treatment. I had mice in my house and they never made an effort to fix the problem of how and where the mice were getting in. All Callahan's Pest Control did was come and dropped rat poison in the house for them to eat which led to a smelly dead mouse in basement. Callahan's Pest Control doesn't address the "real problem" of how the mice are getting in your house in the first place. They did not use glue traps or regular rat traps. I'm going to be reporting them to the Better Business Bureau. You will be better off buying rat poison packets and insect gel packs yourself at the store. Make sure to put the rat poison packets on something that will collect all the poison debris when mice tear into them. Then insect bait traps with gel inside go outside on any ant trails. Or you could call a reputable Pest Control Company that actually uses wire mesh, inspects your gutters and walls for holes, uses sticky traps instead of poison, and actually sprays for pest outside with stuff you can't buy yourself in the store.

Scheduled appointment was timely, and resolution of problem. Great company . Locally owned and…read moreoperated.

Rest Easy Heat was excellent and got rid of my bed bug problem in one day. I am very pleased with…read moretheir service. Mike was very professional, explained everything that was going to happen and was extremely polite. I really recommend this company to anyone who has bed bugs. It's been 6 months and I am still bed bug free.

I just checked my house my house & noticed that my siding has been warped. After talking to my…read moreneighbors they show me a video of the owner of this company sleeping in the truck while the tube on the heater fell off & there was200 degrees blowing on my siding for about 3 minutes. The owner Mike Martin didn't say anything to me about this. All the money I paid for the treatment & now I have to spend more money on my house. I've tried to contact him & he doesnt return my calls I've left messages & still nothing. So now I'm going to the better business bureau to report this company & its owner. Dont go with this company spend a little more & keep ur house & food intact.....

I gave Dynamic Pest Control a call & spoke with Frank the owner. I explained the problem that I was…read morehaving with termites, he said he could come out within a couple of hours. Frank showed up, asked me a few questions & went about his business, shortly afterwards he gave me a quote with the type of plan that was needed to take care of the issue, there was a few different options on the treatment plan. He was very knowledgeable & explained the entire quote, all the options were reasonably priced. Dynamic provided a great service & completed the treatment that afternoon. Frank is very organized, respectful & professional, even his tech was full of information. I would definitely recommend Dynamic Pest Control to any of my friends who own homes, & who reads my review, you won't be disappointed with his service. I would definitely call Frank in the future, if I have any other pest issues. It was a pleasure doing business with them.

No rating apply unless you can count -5*'s. I am not a demanding person. I respect business…read moreowners, and my 1 reasonable rule, please deliver what we agreed to, and set up a legal contract holding us both accountable to the contract we signed. In this case, we entered an annual agreement at roughly $900.00 for a list of services I believed would be adequate to prevent any issues with insects, mice etc. He spends a lot of time showing photos of these hideous bugs, their complete history, and after roughly 45 minutes of time, you believe he is an expert. However, he is NOT. I have never had more issues wit bugs, rodents, moths and flies under his contract and control, 1. We have several mice in the basement. He laid out the poison, and several week later dead. I called in a panic, and his response, "that's the way you wanna find um." I cant get over there until next week, sooooo might want to pick it up yourself." I recognize it's s tiny mouse, however had to ask a neighbor for help to remove a disease ridden, flea invested varmint. WE RENEWED OUR CONTRACT FOR 6 YEARS, AND THIS WAS ALWAYS HIS RESPONSE. EVEN WHEN THERE WERE DEAD BUGS OR MICE IN MY BASEMENT, HE'D NEVER CLEAN IT UP, AND LEAVE THE DROPPINGS TOO. 2. I would always have to call an remind him about his quarterly visits. I called several times, and on the 4th call, he would say, " I was just gonna call you back." No apology, or acknowledgement that I am spending my time calling him, to remind him, to do his job. 3. He did what he wanted to do, and never listened to my issues. I had large cluster flies in the window sills of my basement. They became increasingly large in size and scope. He told me, " I don't deal with flying insects. It's not in the contract. To my surprise, I asked him for advice and as he wisped out the door, & told me to buy Raid. I sprayed and sprayed aver 12 cans of Raid at $7.99/bottle. I finally killed all the flies, I was left with cleaning up these giant black dead flies, their poop and God know what else. This was an unimaginable 10 hour job, as I have 6 windows, they were packed in and the stink was horrific. I noticed on a prior job, he had a vacuum, and asked if I could use it for the windowsills in the basement. He told me, " It just broke, and no I got nothing else for ya, Why don't you use your own vacum" Found that very strange and unhelpful as he knows I was at my wits end 4 VERY ODD EXPERIEINCE, ESPECIALLY IF YOU HAVE GIRLS IN THE HOUSE . PLEASE READ.. One morning I wasn't feeling well, and was asleep. He walked into my room, while I was in bed, and struck up a conversation like it was nothing. I was painfully uncomfortable, and being that it's myself and 86 year old mother living in the home, I politely asked if he could do other rooms, or skip my room this time. This didn't register, he stayed in the room, kept spraying talking, asking me questions, and WORST OF ALL INFORMED ME HE ONLY SPRAYS ROOMS THAT I TELL HIM I HAVE ISSUES. I have been paying $900/year and this incompetent exterminator failed to mention this EVER, contract signing ever. I have come to understand this is common practice as long as both parties, have a full understanding of "full service." I consider myself a good listener particularly when it comes to bugs and roughly $1k. It's not in the contract, in fact the opposite is written. He made me painfully uncomfortable in his mannerism, and had a terrible habit of yelling at you, if you questioned the "master of bugs." Dynamic is quite the opposite. Tear up your contract, or better yet DO NOT USE HIM. ITS A HORRIFIC, COSTLY INEFFECTIVE SERVICE

Steve (Owner/Operator) was great! Ha came when promised…read more He explained the cause of my infestation and his plan on getting rid of them. He did the entire foundation perimeter of my home, inside and out, plus 2 trees which were infested. I watched as the buggers came running out of a tree as he was applying his treatment. He was pleasant and professional the entire time. He gives a 1 year guarantee! I'd recommend Surf, and will use again if needed.

Katie was absolutely great to deal with in the office setting up our appointment. Steve was polite…read moreand informative about the work that was needed to be performed. Everything was fantastic !!!!! Thank you again

They're super helpful! Since this is my first time using an all natural company I had a lot of…read morequestions and they cleared up everything for me in no time.

Highly highly unethical business. Continues to charge your credit card even after you cancel the…read moreservice and when you ask to return the product within the return window, they do not respond and do not provide you with the return label, which is the only way to return the product. I am going to continue to leave negative reviews and happy to get into a legal battle with them at a principal. I have emailed them no less than six times asking for a return label and asking them to stop billing my credit card do not use this company. There are plenty of other companies out there.