The Cleaning? Chef's Kiss. The Customer Service? Absolute Clown Show…read more Let me paint you a picture: I'm sitting in Las Vegas, 2,500+ miles away, trying to coordinate carpet cleaning for my rental property in New Jersey like some kind of long-distance logistics wizard. OxiFresh was my ride-or-die back when I lived there -- their cleaning is genuinely stellar, no notes. But oh boy, did Corporate have other plans for me. I called the franchise location directly and got connected to what I can only describe as a human answering machine with a script and zero problem-solving skills. She asked for my zip code, discovered I was ONE town over from their service area, and essentially said "not my problem" with a smile in her voice. Fine. I escalated to their big, shiny nationwide toll-free number -- you know, the one that implies they can help anyone, anywhere. Same song, different robot. And when I asked if they could at least point me toward someone who could help? Crickets. Loud, echoing, maddening crickets. So here I am, managing a 2,500-mile gap, a time zone difference, and a corporate policy so rigid it apparently can't bend one zip code for a loyal customer. I eventually found a local mom-and-pop shop that's been in business for 38+ years -- and shockingly, they acted like they actually wanted my business. Imagine that! OxiFresh, your cleaning crew is amazing. Your corporate policy department, however, needs a deep clean of its own.

The technician did a great job and was very personable. I will call you the next time I need…read morecarpet cleaning. Mary B P

Excellent work...carpets were cleaned expertly and we are very happy with the job that…read moreQuality/Mirza did. Will definitely use again :)

This company was the first to respond to the service I requested. I read their reviews, which were…read moreall excellent and decided to go with them. Mirza showed up on time, was respectful, professional and attentive to the needs of my project. He did a quality job on both the staircases as well as the hallway rug. I definitely recommend this company and will use them again in the future!

Jack was fabulous! Most of our carpets are 30 years old and we have never steam cleaned them. We…read morecannot believe how great they look. I've posted a picture of my office. Try to imagine the carpet with coffee and other stains. Now it looks almost new (the picture makes it look splotchy but it is not). Reasonably priced and worth every penny and then some.

Jacky was absolutely amazing - extremely thorough and most importantly he did an amazing job on our…read morecarpets. I would recommend him without question because he was incredibly easy to work, his quotes were very reasonable, it was easy for us to schedule with him. It was a pleasure working with him!! Don't hesitate to call him!!! Check out our before and after photos

Doren from Pure Carpet is the most thorough, Caring,…read moreprofessional carpet cleaner, I've ever had the pleasure of doing business with He was down on his hands and knees, scrubbing every spot, stain, nook and cranny Look no further if you need your carpets cleaned I truly appreciate a business owner who takes pride in his work Thank you Doren..My carpets look great !

Everything went well. The problems and possible consequences of attempted cleaning were clearly…read moreexplained a were al procedures. It was as honest evaluation as you could want. As it turned out everything was cleaned perfectly. I will absolutely call them again. Price was completely fair.

Prompt, reliable, efficient, effective, friendly service!read more

Really great customer service. We initially had a little problem with the way the carpet was…read morecleaned, but the owner was great about it and came back, addresses all our concerns and fixed the issues completely. Extremely impressed with the customer service and the dedication towards customer satisfaction. We will definitely be recommending them and using them in the future.

Update: October 2023 Used their service again to refresh our…read moresectional. Please once again and still highly recommend

Breeze cleaned the carpets in my home in preparation for us renting it out…read more We lived in the house for nearly 8 years with 3 pets, occasional visits from 3 nephews, and a family member with an industrial blue collar job that required outdoor work. Needless to say, the carpets were in rough shape with a few very noticeable stains. Breeze did a great job restoring them to cleanliness, and they even managed to get out stains that were under the couch (and therefore set in for years!).

The indoor/outdoor carpet in my family room, (which is a converted garage) needed a good cleaning…read moreas there were some pretty dark stains and stubborn spots I could not get out. I contacted Bob Johnson of All Clean Carpet and Upholstering and he quoted a great price I could not pass up. I had called several carpet cleaning businesses and their prices were out of sight! I told Bob I needed it done a certain time and he accommodated...so glad I didn't have to wait forever for the appointment! The carpet came out so well that it looks like I just bought it! Plus, for a few dollars more, he cleaned my area rug in the living room as well, which I was ready to replace! Bob has iver 30 years' experience and he and his assistant were very quick, efficient, professional and overall did a great job. I am very pleased with the results and would highly recommend All Clean Carpet & Upholstering to all my family and friends, and I look forward to using this company again in the future!

Rescheduled and actually got here the next day for a non emergency. Which was wonderful…read more Did an amazing job on one of our favorite rugs. Professional. Courteous. And over delivered at a reasonable cost.

Had them last year got out black area on stairs. This year I do not feel any spot remover was used…read more I've been spraying and rubbing so many areas. Disappointed

As on my previous experience with Best-Way, their service was fantastic!! Lou and his son are so…read morethorough and explain every detail that may not come clean. Again, don't miss out on their services!

Avon came to clean and steam my upholstery. They were prompt, did an excellent job cleaning, and…read morewere very polite. Would recommend them for a cleaning in your home!

It took us a long time to finally give a tile and grout cleaner a shot as the reviews were always…read moresketchy. A neighbor had been using Avon Carpet Cleaning for years, every year, to clean carpets and upholstery when we asked if they did grout. When we learned that they did we made the appointment. They confirmed the appointment the day before. The team arrived on time. The team was friendly and worked well together. And they did a great job. The tile and grout literally look brand new. 100% full recommendation for Avon Carpet Cleaning's grout cleaning. In addition, the price is very fair. So much so that we'll probably bring them back for the tiles each year as need rather than ever clean it by hand again...

Excellent results. My carpet looks brand new again on my staircase after two decades!…read more Dont waste your time with anyone else, his equipment is above industry standard and he is not overpriced. I already recommended him to someone

I used this company to clean two 8x10 wool carpets used in rooms with heavy foot traffic. One of…read morethe carpets is cream colored (yes, I realize that it is not the best color for a room that gets lots of use ;)) This is a family owned business and the care they demonstrate for customers shines through. Measurements and the type of carpet was sufficient for an on-the-nose accurate price quote. The company picked up my carpet and returned it to my home as promised. Payment was due on delivery of the carpet to my home. The surprise and delight lay ahead when I unrolled the freshly cleaned carpet. The pile was back to its full standing original. The cream colored carpet looked brand new. My toes did a little happy dance. The other carpet we cleaned was multicolored. Wow! I had forgotten how beautiful the colors were. I wouldn't hesitate to use this company in the future. They are reliable, professional and priced competitively. They company name fits the bill - they are truly carpet beautifiers!