Jen is just amazing. Tell her what I wanted and her mastery with scissors went to work!!!! She is…read moreso loving and personable... We like to talk stories and before you know it I'm ready to go home.

I have been seeing Seong for years. She is amazing and always has great ideas to try a new cut for…read moreme.

My sibling went in for a haircut, showed many reference pictures on what he wanted. It was all done…read morewrong one side is a little longer than the other ending all of the full thickness of hair he had , then the stylist proceeded to tell him it was "too" thick to cut with scissors and she would "have" to be there longer and proceed to use a "shortcut" method of the razor, to be honest is that not the point of a hair stylist to actually know what the client wants and know how to actually at least try and achieve that style, rather than passive aggressive comments that ultimately led to disappointment overall. You ruined a teens self esteem! This really took a toll on him mentally, his hair means everything to him. Instead of giving him what he wanted, you gave him what you wanted which was honestly really bad! Imagine how a he feels with a haircut that looks like way different then what he wanted. Shame Shame Shame !!!

I have been coming here since 2007 when I married and moved to Hercules. Since then -- marriage…read morecame and went; job turned to something else; and moved to Walnut Creek. This is still the best place for a tremendous haircut. I don't know about some customers who aren't happy over shades of color.. but Oahn works hard as a single mother with 2 kids; looks terrific and is gentle and warm. In this little mall opposite of Best Buy... other businesses have come and gone... but Hailies Haircuts is plugging away. Thank you.

Jen will be my colorist forever! I like a very low maintenance and natural look. I wanted to grow…read moremy grays in gracefully but instead of a nice pattern, my grays are all at the crown. It just wasn't a good look. Jen fixed color that was done previously. Removed the brass and now it's a beautiful cool, mushroomy dream. I will only be doing my color with Jen forevermore.

Jen is truly a master at her craft. No one has ever come…read moreclose to getting to the color that goes well with my natural grays but.. Jen has! My hair went from an orangy-brass to a beautiful gray blend. Love it, thanks Jen!

I've been to Yana a few other times, and I really like her! She's usually fast, efficient, no…read morenonsense. But this time, I kind of want to cry a little bit. I wanted to just bring my highlights up and toner for the whole thing, but ended up with a full head lightening. I had like dirty blonde highlights. And I told her I do not like warm shades, but she insisted that that's what suits my skin. I lost all my dimension and the shade I loved, and ended up with platinum blonde and yellow roots. I really wanted to be okay, but then my trim, which I showed a picture for, ended up cutting off like all my hair when I explicitly asked for her to just take off the bulk at the back of my head where the disconnected grown out undercut is because it was getting super thick there. I asked for her to just freshen up the rest of my ends...she cut off like two inches of my short hair and now I have a pixie cut, which is not at all like the 90s curtain bangs crop I was growing out. It was the complete opposite. I have all these crazy, choppy layers in my hair and its super thin all over now. I had to go get toner done somewhere else to make the color not so terribly bright and hot near the roots still. I really don't like leaving bad reviews but I literally wanted to cry after I left because I came in asking for one thing and came out after hours later with the complete opposite of what I asked for. It's the liberty with the hair cut that really killed me. My hair is so short now that it has no flow, and I'm devastated.

I have been going to Yana for my curly hair trims & color touch-ups (I am a graying over 40yo…read morebrunette) for 5 yrs now (since we moved to Hercules). I highly recommend her as she is very trained in how to handle all hair types, she's very honest, and has transparent prices. She doesn't mess with her own time or yours. She's extremely efficient, and will tell you what is and is not possible. If you need an honest, no b.s. hair stylist without the unnecessary pseudo therapist aspect, let her help you achieve your hair needs & goals!

Always cuts my hair the way I want. If you're a guy in pinole or in the area, check her out. You…read morewon't be disappointed. She learns and remembers your style and she's not going anywhere like the haircutters at the corporate salons that you break in then they leave!

I've been postponing this for almost two years now, but I'm finally getting around to writing my…read morereview for Lisa! First off, I just wanted to say that it was very easy to communicate with her. I was able to text her what I wanted-to dye my hair. Although my hair was bleached and created patchy areas for her to work with, Lisa managed to help my hair look super nice! While working on my hair, she was very communicative. She told me what was possible for my hair because I originally asked for a lighter color, but that wouldn't have worked since my hair was darker then. Not only that, but she worked with my already damaged hair and made sure not to damage it even more! Throughout the process, she talked to me about what she was going to do and had a conversation with me. At other places, the hair dressers are often quiet so this was a pleasant change for me. I haven't booked another appointment yet, but I would definitely come back when time permitting and whenever I have enough cash! (:

I came for a hair cut at this shop! I love my hair cut. My hair looks good and the lady is very…read morenice and gave me a very good service! I will come back again for my hair cut! I recommended this place

Q did an excellent job listening to my daughters request for layers and curtain bangs. She made my…read moredaughter feel at ease and gave her some tips on styling the new cut. It's a nice looking shop located in mini-mall, near gas station and Starbucks.

Best hair cuter around love Maria Been going there for 10 plus years and always very happyread more

This is my husband's favorite place to get a haircut! He was going here off and on for quite a few…read moreyears. Now this is the only place he goes.

It's my first time coming here. I called on a Friday to set an appointment for a hair color and…read morecut. I was pleasantly surprised Monze gave me an appointment for the next day! She's a true professional asked me to text a photo of the hair color I like. I gladly texted her the pic and she was well prepared at my appointment. I showed her a photo of the haircut I was hoping to get and she nailed it! Love my hair color and haircut!! Btw the salon is very clean with modern furnishings and equipment

Requested a hair cut and highlights. I've been going to Fernanda for about 10 years. She's made my…read morehair, blonde, pink, violet, and other colors in between. It's been since (Covid) 2020 that I let my natural color grow out, I have a white streak of gray right in the front and it makes life interesting. I was hesitant to get it colored because I do love my grays but a girl might need a change. (Ugh, decisions, decisions) I texted Fernanda the day before about being torn between color or no color. I walked in around 1pm the next day, was quickly greeted by Fernanda and we chatted about my color. She told me she would prefer not to add highlights only because I'd go back to having to get it retouched every 6-8 weeks and because she loves the way my grays look. I was kinda relieved she told me cause we opted NOT to color it, that might change later on in the year but for now, I left it as is. Grateful she was interested in the care to my hair and not just out to make $. Which is why I keep going back, Fernanda cares about making sure I was happy with my decision. I got 3 inches chopped off and it feels amazing. I love it. Thank you The Room Hair (Fernanda)