Oanh and her husband Sean have been cutting my hair and my family's hair for years. We've gotten to know the hard working couple over a span of almost ten years, including the threading lady. We're proud regulars here. Cleanliness is well kept here from restrooms to the work stations to the waiting area. I appreciate any business that takes sanitization and cleanliness a priority. Sure a business/barber can learn all that they can during their cosmo/barber school but will they actually apply it? Not many do. It's a must to sanitize. Here, you can be confident and sit comfortably in their chair knowing they've taken the time to make it an S.O.P., regardless of how busy it is. read more

it's so bad, I showed a picture on what I wanted it to look like and she literally didn't do anything and started cutting my hair short and talks way too much with clients I had to wait so long there. read more

My sibling went in for a haircut, showed many reference pictures on what he wanted. It was all done wrong one side is a little longer than the other ending all of the full thickness of hair he had , then the stylist proceeded to tell him it was "too" thick to cut with scissors and she would "have" to be there longer and proceed to use a "shortcut" method of the razor, to be honest is that not the point of a hair stylist to actually know what the client wants and know how to actually at least try and achieve that style, rather than passive aggressive comments that ultimately led to disappointment overall. You ruined a teens self esteem! This really took a toll on him mentally, his hair means everything to him. Instead of giving him what he wanted, you gave him what you wanted which was honestly really bad! Imagine how a he feels with a haircut that looks like way different then what he wanted. Shame Shame Shame !!! read more

I have been coming here since 2007 when I married and moved to Hercules. Since then -- marriage came and went; job turned to something else; and moved to Walnut Creek. This is still the best place for a tremendous haircut. I don't know about some customers who aren't happy over shades of color.. but Oahn works hard as a single mother with 2 kids; looks terrific and is gentle and warm. In this little mall opposite of Best Buy... other businesses have come and gone... but Hailies Haircuts is plugging away. Thank you. read more

Hailie's Haircuts - Before (last cut in April). - Hair Salons Near Me - Pinole, California

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Totally messed up my color. I asked for brown on my highlights and grey coverage, showed a photo too, but after the service my hair is all just black. They ruined the highlights I have. Charged me for the full amount too. I thought it was weird they just did the greys and highlights together and mixed it all up, didn't separate the hair. They really don't know what they are doing and terrible service too. She even got defensive when I said it's not what I asked for, told me to see it in the sun and that I was in a rush so she mixed it altogether (when I just asked how long it would take). read more

I've been coming here for the last 3 years and the cost is half or more of what I used to pay and my hair looks and feels just as fabulous than the much higher priced salons! The bonus is that I'm not sitting in the chair for hours and I can usually make an appt a week out not 2 months out. She always consults with me and makes recommendations just like the higher priced salons but much nicer in my opinion! read more

5 months update, disappointed. Asked for trim at the end but came out with uneven hair. Right side was more layered and shorter than the left side. read more

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Paid $35 plus tip for a really bad haircut. The cut itself was uneven and rushed, but what bothered me most was that they do not sanitize their equipment. Clippers and tools looked dirty and were reused without cleaning, which is unacceptable and unhygienic. For this price, the service and cleanliness are far below standard. Not recommended. read more

I've never been disappointed there Juan and her husband have both cut my hair. I used to wear my hair very very short and they did an excellent job on it always I'd give them a 10 star if I could.!!! read more

Bien servico. Cortan bonito el pelo. se toman su tiempo. tambien hacen uñas y cejas. buen precio

They were able to take me as a walk in today and quickly understood what haircut I wanted (layers). The cut only took 20minutes and turned out amazing! read more

I'm not sure what the hype is with this place I was charged $45 + tip (which I shouldn't have given) with uneven hair and ugly curtain bangs. The lady who cut my hair obviously does not know anything. Please stick to what you know and not just take peoples' hard work earned money. And the vibe there isn't it. Lighting is too dark read more

Does a great job on hair cut and dye hair. Also does nice highlights to hair. Prices are also reasonable. Very friendly environment.

I have come here several times now for a haircut. I usually make an appointment and it's pretty straightforward. It is best to call in advance to make an appointment as they can get pretty busy. My cuts are pretty simple and I am probably due for one soon. They take credit card so it's easy. read more

Hailie's magic hands gave my hair beautiful layering in the back, and advices on good styling tips, She also showed my different ways to blow dry my hair to give the volume. Love my new hair, totally. Thank you Hailie read more

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If you are looking for a super cuts kind of place, go here. They do standard cuts, nothing special. I'm sure they are fine for that. However, I have curly hair and let the person know when making the reservation. I believe the owner was the one who cut my hair. I watched in horror as she butchered my hair! I already had a great cut, just needed a trim. I'm still trying to grow it out 3 months later! For kids or simple cuts, they're fine and seem very friendly. (How's that for a mixed review? ) read more

Made an appointment for 4:15. I get there and 4:15 comes and goes. I inquire about getting started and they said the one worker finishing a cut still had another person ahead of me before they would even start with my haircut. So- 45 minutes late. Very poor planning and a waste of time. I'd give zero stars if I could! I walked out. read more

I went here about a year ago while looking for a haircut. The lady who answered the phone was able to come out to give me a haircut, which I'm thankful for. I was a little surprised that the haircut ended up being not that cheap when my layers were done by those shears rather than what I'm used to by hand. The haircut looked fine, but if you are used actually getting layers that are even all around by the stylist, which is what I'm used to. I did end up finding somewhere else that costs less and which does do this. read more

They always have an amazing energy, they can genuinely always help with anything you need when you ask! Sonia is AMAZING with eyebrows I have been going to her for probably 10+ years and I always get compliments on my eyebrows. 12/10 recommend! read more

Service is amazing! She was very nice and helpful with helping me decide how to style my hair.

We love Hailie's! Nothing fancy here, but quick and precise beautiful haircuts. The place gets busy so be sure to book your appointment in advance. Let the stylist know what you want and she'll tell you if it's appropriate for your hair type and face shape, easy! read more

I tend to be very picky about going to new hairstylists after getting a bad haircut at a salon, but I reviewed the reviews of this place before coming in and let me tell you, I was not disappointed. I called in to check whether the place was busy or not & I was told that it was, but they were able to get me an appointment the same day! l came in looking for a layered haircut and showed the stylist some inspiration, I asked her to cut it to the length she think it's best since this is my first time asking for shorter layers. After consulting, she got right into work, she was very quick and precise with her work. After she finished cutting, she blow dried my hair and styled it, and it came out looking amazing! I paid $35 not including tip for the service. I couldn't get her name but she has short, brown hair, I definitely recommend. I will be coming here from now on :@)! read more

Hailie's Haircuts - layered haircut - Hair Salons Near Me - Pinole, California

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Sean and his wonderful staff are amazing. Oanh is wonderful and listened to what we wanted. They are warm, friendly and truly sweet friends. Supporting small businesses is wonderful. It's great to hear that they've been a part of our community for 10+ years! read more

Great & affordable local hairstylist to get a haircut from! Didn't want to spend hella money just for a haircut and I was pretty satisfied with Oanh's haircut. She listens to what you want & its no frills. Make sure you make an appointment! :) read more

I said we want to keep it long/grow it out and for it to be cleaned up and evened out. Shawn/Sean first quickly chopped the front and I said "that's too short" but it was too late. Then he chopped the rest of the hair and it's completely uneven. I wanted him to even it out but decided that it wasn't worth the risk bc my child would end up with a buzz cut. I told him not to use clippers and he used them on the back. read more

Hailie's Haircuts - Hair Salons Near Me - Pinole, California

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I'm a fan. I get my hair cut maybe twice a year. I don't enjoy spending more than $40 on what is a relatively simple haircut: straight shoulder length with wispy long layers in the front. I was able to call in a Saturday appointment at 11am for a 4pm appointment. I asked for Hoan because she cut my sister's hair. I had read the reviews and was ready for a terse experience. I was delighted that she was able to see me within ten minutes of getting there (so, by 4:05pm). I told her what I want. She spent maybe 15-20 minutes cutting my hair, and it was done. She charged me $19 which is the standard for her haircuts (and not the $22 "long layers" price). No more dead weight. No more dead ends. And yes, I have movement back in my hair for less than 30 minutes. What a winner! I'd come back, although she recommends *not* on a weekend. read more

Hailie's Haircuts - Hair Salons Near Me - Pinole, California

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This was my first time here! I was in and out with like 10minutes? I got a trim and the lady, I believed her name was Won? Wan? Super fast, she knew what she was doing. She offered to cut and inch off my hair, and I hesitated and said half inch. She convinced me that if it wasn't the inch and to keep length, then the half inch wasn't worth it. But, she do it, I that's what I wanted. I gave in and said let's do the inch! She asked if I wanted layers, I said no, for now. I'm not sure what I want to do with my hair but I just know I needed a good trim. I'm very happy with my hair. I feel like I should've cut more but I'll go back to her in like 8 weeks. I'm hesitant to try new places, but I'm new to the area and I can't keep making a day trip out to my old home town for the basic stuff I need as girl!lol but I'm very happy with my hair! Can't wait to go back read more

Wow! My hair grows crazy fast, and honestly maintaining my long bob was getting out of control cost-wise (I see a wonderful stylist in Oakland who also does my balayage a couple times a year). I really needed basic upkeep in between that wasn't going to cost $100+ and two hours. So I started searching for small salons near my new home in San Pablo with good reviews, and found this place. I called a couple days in advance and scheduled an appointment for 11:30am on Wednesday. I ended up in Pinole early so I checked in a bit after 11. Oahn sat me immediately. She is no nonsense! I showed her a photo and described the blunt cut, slightly angled lob I wanted. Twenty minutes and $30 later, my hair is absolutely perfect. Personally love that we don't need to keep up small talk or waste any time! I'll be returning every several weeks for maintenance. Oahn is amazing, this place is a gem. They were booked solid with walk ins and only had two stylists, so definitely make an appointment in advance. read more

Very kind and straight forward while cutting my granddaughter's hair. Will definitely use again. Also very easy to get an appointment within hours of calling read more

I first came to Hailie's haircuts back in 2017. I have been to a lot of fancy salons and while they are nice and fancy, it also comes with a health price tag $$ that for me personally, it's not worth the money! Hailie's is cool. I've always been able to make same day appointments, the prices are super reasonable and they are kid friendly! I also brought my 5 year old here for her very first haircut and they were great with her! My daughter loved her haircut and she said they made her feel happy and comfortable. I will always be a returning customer. read more

Ouan is a gem. Fast and reasonably priced. Sean her husband does great cuts for youngsters too. But call n make a appointment. They get very busy. read more

Always treated like family when I get my hair cut. Great customer service and affordable.

Shuan is amazing with kids! The haircuts are stylish and clean. We have been going here for years and is not inly our go to place but our families go to place for haircuts (women, men & kids). read more

I went three times Hailie had cut my hait. The first time I was happy. The second time there was a miscommunication about the appointment time. She missed a little piece no biggie cause i knew she was busy. The third time OH MY I was not happy the next day when i went to brush it, it was a disaster. Never returning do not recconend her at all. read more

First time going and loved it!! She left my hair looking amazing and even styled it for me. Will definitely be going again read more

The lady was really nice. My hair was really long and she made it look amazing by cutting it short like i wanted.

Unfriendly staff. I've had appointments and they still made me wait a while after appointment time. Barely have any staff working. Don't recommend. read more

When my son needs a haircut, this is our go to. Sean is great and gets the job done quick! My son is happy to be in and out of there in 20 minutes. I've usually made apts in the past with Sean, but this last time we attempted to do a walk in, and it was perfect as Sean was finishing up with 2 customers and was able to get my son in. Thank you Sean! read more

Hailie & Shawn are fantastic. It took me years in this area to find a good haircut and this is the only place I go to my entire family. They do great work and are affordable. read more

My family has been going to Hailie's since we moved to the East Bay. We found it by chance since we often get food in the same plaza. It is a family owned shop where both the husband and wife do cuts. Hailie is super sweet and kind. I don't go in very often because I keep my hair long but she always remembers me. We were pregnant with our first borne at the same time (9 years ago) so we always compare the two. Hailie will always cut my hair as I ask, but will also offer suggestions if I only want 1/2 inch cut but she thinks one inch would be better. My husband and son go to Hailie's husband for their cuts. My son is used to it now, but years ago, he would squirm and cry because he was scared. Her husband was always so patient with my son and never made us feel bad. We usually walk-in for an appointment but it is a hit and miss because sometimes they are really busy. But they will try to fit you in if they can. I continue to go back because I love little mom and pop shops, especially those that make you feel welcome. read more