Simon was great, did the job promptly and for a fair price. I would highly recommend this companyread more

Every 5 years, it seems I have had to come back to Yelp for Exterminator/Termite recommendations…read more This time around, I went through several recommendations and landed on Bug Baron. Normally, I like to be present for inspections, but because it didn't work out this time, my wife was there. After several estimates, she settled on Bug Baron for their clear explanation of the treatment, professionalism, and willingness to get their hands dirty and be thorough in locating termite activity. I had The Termite Guy come out since they did the last service over 5 years ago, and they were not as thorough. Not to mention, they focused more on selling me on the company, yet were not willing to do anything that would give me the impression they had identified the issue, so I went with Bug Baron. Simon, my point of contact, is a pro. He was always responsive, willing to answer my questions, and patient in dealing with my schedule. Given that I had received so many estimates, he price matched what i had been quoted. Further adding to the value of them vs the other guys, his warranty was for 5 years, while the others were either 1 or 3 years, and if you wanted a 3-year, you had to pay a pretty penny. Overall, great company, great communication with Simon, great value for the scope of work, and very interested in addressing my issues without pushing to sell me on something I may not need. Highly recommend Simon and Bug Baron!

Was out of the house for months and came back to a rodent problem. They came in to assess and took…read moreaction right away. Great customer service. Great to support local business. Prices were fair as well. Highly recommend.

I used Unprofessional Pest Management several years ago, and had an issue with an appointment (no…read moreshow), while I was working from home. The service tech said, he came out, when in fact I had been working from home the whole day with no one ringing, knocking on my door, or even a phone call. The house next door was selling their house, and empty, and I told the main office, I think the service tech went to the wrong house because I had been home. Instead of reschedule, the office refunded me, and punished themselves by not servicing me, thereafter (Insert tears here). I wrote a long email about them not being transparent with me, not even calling me, and who does business like that. We both came in agreement they would service me moving forward. Understood! Fast forwarded this past December 2024. I hired them to seal some vents etc, and that went perfectly, despite the mess the guy made on my concrete. The service tech said, he was to come back weeks later and shave the excess material down. He never showed up, I called the office, they said, there was never to be a follow up. Ok, cool. Moved on from it. They didn't forget to charge me the $980.00 for that, but hey. Didn't pass up on my money on this one. Called this past Tuesday, spoke with Miranda, she gave me a breakdown of pest services and the quarterly cost, assuming with the economy, things have got a bit more expensive. She was to call me back this upcoming Friday, but I beat her to it, called today, to press the button. I figured everything would be seamless since they have my card on file. Come to find out, they again, do not want to service me. Zach the Manager calls me to tell me he would need 100% payment up front of $511.00. You have my current card on file to charge for each visit, this has absolutely nothing to do with payment. Seems so odd. I refuse to beg for a companies business, and that is how they are making it seem. Moving on, there are a dime of dozen pest control services out there, really, it is not that serious. All in all, they want to cherry pick the business they want to do with me. Their loss, their prerogative. Typical family owned business. Paul- I have never, ever, not paid for any type of service in my life. No service was done the day of the no show, you are flat out lying. Now you guys are nothing but liars. Who would pay for a service not given. This is even worse than I thought. No one wants to do business with liars. I just dropped $900 for a half ass, messy spray foam for my vents, and you think I won't pay for service. Weirdo. Why didn't you decline service this last time? Make it make sense, Pinocchio *HAD I NOT PAID YOU, HOW DID I JUST HAVE SERVICE FROM YOU GUYS?* *HAD I NOT PAID YOU, WHY WAS'NT AN ADDITIONAL CHARGE FROM THE SERVICE I JUST HAD? INCLUDED*

Andrew was terrific. Scheduling the appointment was easy and he texted me his ETA prior to…read morearriving. He did a thorough inspection and then treated the carpenter ants in our backyard. Highly recommend this company.

10 stars!!!!!!! The work is perfect. They truly care about the clients and our home. The process…read morewas excellent. This company is quality and they value the work and their clients. The communication was excellent. I am very grateful and I appreciate you Daniel & Joe. Termites gone!!!!!! This is the best company. Thank you so much

As a realtor, I rely on vendors who are reliable, professional, and easy for my clients to work…read morewith, and actually care about the work they do--and Rockwell Pest Solutions checks every box. From the moment their staff answers the phone to the technician that provides the service , you can tell they are professional, organized, and customer-focused. The communication is excellent, with clear text reminders and appointment confirmations that make the entire process seamless. They are prompt, reasonably priced, and extremely knowledgeable, taking the time to explain findings and solutions in a way that clients can understand. This level of service is especially important in real estate transactions. I confidently recommend Rockwell Pest Solutions to my clients and anyone looking for a dependable pest control company.

Do NOT go with this company! They received my Zelle money and confirmed by my bank they received…read morebut yet claimed they didn't get it! So they took my money and provided no service!

Awesome experience with ProCraft. I reached out for a quote and the owner himself was in the area…read moreand stopped by the same morning. He walked my property and made recommendations. I opted for an annual service contract as it is priced very reasonably. ProCraft sent out Brandon the same day and he treated my entire property including my attic, basement, garage and rental unit. He answered my questions and took his time explaining the different treatment methods. ProCraft is a local, family owned business. They treated me like I am an important priority, and I really appreciate it.

I didn't want to write this review but I have no other choice because this company lacks…read morecommunication and integrity. I will say the customer service at the beginning was great. I was doing research and found that this Procraft Pest Control had decent reviews and wanted to try them out. I signed a year-long contract with ProCraft Pest Control and already regret it. My first service in October went fine and focused on the interior of my apartment with some exterior, which is what I initially requested. I later realized the price I was quoted required signing a year contract. I agreed to it for the reduced rate, even though that was not what I originally wanted. The issues started with my second visit. They came on the scheduled date (Tuesday 1/27) but only provided a time window, not an exact appointment. That day, someone rang my doorbell once and by the time I checked, no one was there, so I assumed it was a delivery. I later found out it was Patrick, the ProCraft employee. They went ahead and sprayed only the exterior WITHOUT MY PERMISSION, which Luke confirmed when he followed up with me on Friday 1/30. I specifically requested interior service with some exterior, not exterior only. Luke apologized for the miscommunication, but I do not appreciate the lack of communication or integrity from this company. They rescheduled the service for next week, but my card still has the charge for the service that has NOT been performed. Unless you are okay being charged for services you did not receive, I would not recommend ProCraft Pest Control. I was also told a refund was processed, which I still have not received.

I love my old historic home, but not all the susceptibilities to various infestations, so when rats…read morestarted to cause noise in my raised foundation I set out to find a smaller pest control company with better quality and customer service than the industry giants. Signature Pest Control did not disappoint! I was beyond impressed with Boyet at Signature Pest Control. The first technician was not part of the company's normal team, and as a result, key items were missed. During a follow-up visit, Boyet quickly spotted the areas in need and walked me through the technical components. His expertise and professionalism have made me a lifelong customer.

After moving into a new construction house in Ontario Ranch that use to be dairy land, we quickly…read morelearned of the pest and bug problems that were stirred up during construction. We used a well know franchise company for the first year and never felt completely happy with the service but thought because they were so big, they must be the best. We finally realized they were only addressing the insect issue and were completely ignoring the field mice issue we had. After finding mouse after mouse making their home in our garage, our BBQ, our backyard, we decided to call Signature Pest Control for a free inspection to see if they could help. Jeremy came out and did a very thorough inspection, found all the areas the mice were finding their way in and informed us of the treatment recommendations. He said the office would be getting back to us in the next day or so with the quotes and left without pressuring us to sign up for immediate service. Signature had the quote to us just a few hours later via email (which I was a very reasonable rate) again with no pressure to sign for their services. Jeremy and the office staff followed up with us shortly after just to confirm we understood what was recommended, asked if we had any additional questions and just overall provided great customer service. We decided to sign on with Signature for service and have been extremely happy almost a year later! After the first round of traps, we found all but one with a mouse in it and our mice problem has since diminished. I highly recommend Signature Pest Control for their great business practices, amazing customer service, and their overall care and compassion towards those they service. In the midst of all this chaos with COVID-19, they were extremely professional, made sure that they took every precaution to ensure the safety of the technician and the members in my household, and even took to the time if there was anything else they could do for us as a company other than the extermination services. I truly appreciate their compassion and commitment to everyone they encounter!

We were referred to R3 Termite by our local pest control. Our house was inspected a couple days…read moreafter my initial call with Chad. Chad arrived on schedule and gave our home a very thorough inspection, eaves, fascias, attic, etc.... Unbeknownst to us, we had two types of termites; subterranean and drywood. We wanted an approach for the best level of treatment and opted to have our home tented and subterranean treatment. Chad is very respectful, thorough, and cleans up after his work. Bonus points for not trying to pressure us into services not needed.

I just had R3 Termite Control treat my drywood termite issue and they did a solid job. The service…read morewas fast, Chad was very friendly, very knowledgeable and he explained everything clearly. Pricing was fair and transparent with no surprises. Chad was a cool guy and really easy to work with. Overall, I'm happy with the service and would recommend them if you're dealing with pesky termites!