Guillermo did a great job in his latest service of my residence. He even came back later in the…read moreweek to do the back yard, because the dogs were in there on his initial visit.

great company..Joel Morris is fantastic technician...amazing customer service! Javier did a great…read morejob at my elderly relatives house---not an easy home to treat due to foliage.

we have been a customer of romney for over 5 years. there service and customer support staff are…read morewonderful and the contract is very cost effective. today datron arrived ontime and was pleasant as always. he entered our home with blue she coverings and proceeded to treat all the baseboards on the first level of our home. he went outside and knocked down any spider webs and hornet nests. datron sprayed the entire exterior and stopped back to share what he accomplished today. we shared a cold drink and said goodbye.

the guy just sprayed foam around the air conditioner and a couple of spots on the roof. They were…read moredone in 20 minutes. The "Sell" was to replace the rodent system in the attic since we had a new roof and the roofers don't reinstall this system. It turns out the "system" is just foam sprayed on the flashing. you get burned at times from vendors, sometimes they provide value, this falls into the rip off low value, its a total money hustle.

Truly Nolen takes pride in being a customer satisfaction oriented company. I called several…read morecompanies to inspect our home and Truly Nolen had the most attentive inspectors and best personalized solution for us. Their price was the most reasonable for all comparable solutions. I heard scraping noises in the walls and ceiling. Evidence in the attic showed rat droppings and possible snake intrusion. They offered a solution that was a combination of sealing the holes in the attic and setting traps. After the initial week, they caught a huge rat. Some then (3 weeks later) no more pest issues!

I'm going to keep this short and sweet…read more This company lied, was rude, and did a bad job.. I will quote what another rodent control company said about the job they did. "The company that did this work doesn't know what they are doing. I am being polite when I say it like this..." I called another pest control company because it was clear that truly Nolen was incompetent they didn't even screw in one of the garage gaps. They just tucked it behind a loose piece of the garage and it obviously fell down later. I can imagine the other work they did I can't as easily see. Buyer beware of Truly Nolen Branch 036.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

We have been a customer for about 3 years and are very pleased with our service. Daniel is great…read more He always takes the time to explain what he is about to spray and how much time it will take to dry. Thank you!

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

James Young was polite and thorough, making sure he addressed all my concerns. He explained…read moreeverything he did, and he even got rid of a wasp nest near my front door. I highly recommend him and Romex!

I have tried repeatdly tried to get them to perform the function I have been paying them for…read more Their tech shows up walks arond a little and leaves 10 minutes after he got there. I have a sign on the gate that says beware of dog, well they see that and leave, they don't even try to contact us. normally when we know they are coming the dogs are put up. Their customer care keep telling me they could send a supervisor out, but I have had a supervisor out twice with nothing done. They can not even knock down the wasp nest, really poor service. Oh don't get their over rated termite service, it is a scam if they actually. They have billed me for the service and never came out to check the bait stations. I know this as I have cameras and know who comes and goes. Go with someone else or better yet purchase your own pest spray an do it youself for an 1/8 of the cost I give them a -1 out of 10