Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

we have been a customer of romney for over 5 years. there service and customer support staff are…read morewonderful and the contract is very cost effective. today datron arrived ontime and was pleasant as always. he entered our home with blue she coverings and proceeded to treat all the baseboards on the first level of our home. he went outside and knocked down any spider webs and hornet nests. datron sprayed the entire exterior and stopped back to share what he accomplished today. we shared a cold drink and said goodbye.

the guy just sprayed foam around the air conditioner and a couple of spots on the roof. They were…read moredone in 20 minutes. The "Sell" was to replace the rodent system in the attic since we had a new roof and the roofers don't reinstall this system. It turns out the "system" is just foam sprayed on the flashing. you get burned at times from vendors, sometimes they provide value, this falls into the rip off low value, its a total money hustle.

I'm going to keep this short and sweet…read more This company lied, was rude, and did a bad job.. I will quote what another rodent control company said about the job they did. "The company that did this work doesn't know what they are doing. I am being polite when I say it like this..." I called another pest control company because it was clear that truly Nolen was incompetent they didn't even screw in one of the garage gaps. They just tucked it behind a loose piece of the garage and it obviously fell down later. I can imagine the other work they did I can't as easily see. Buyer beware of Truly Nolen Branch 036.

Even though Truly Nolan was unable to assist me with my RV , the customer service was BOMB!…read moreMaricela took the time to ask the inspector directly about my problem as well as asked for any referrals. I bet they would've done a great job had I been in an actual home to treat. Unfortunately RVs are a niche market... ! Again, superb service!

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

We have used them to get rid of rats, and ants and to seal up our house. They are realizable,…read morecourteous, punctual, and mostly, very effective. They are also very reasonable priced.

The technician that comes to our home is so very thorough and pleasant, we were so happy to see ALL…read moreof our needs met. I pay one annual price and PSONT takes care of it all! Rid us of moths, rebait boxes for rat control, sprays inside and out, thank you!! Highly Recomment - Plano, Tx

Looks like I'm the odd man out…read more I asked for one thing and got another. Had to get them out twice. Then because the ant problem wasn't addressed properly, the ants showed up again 35 days later. Company said too bad, so sad, you're out of the 30 day warranty period. Ok forget it. I'll use someone else.

James Young was polite and thorough, making sure he addressed all my concerns. He explained…read moreeverything he did, and he even got rid of a wasp nest near my front door. I highly recommend him and Romex!

They canceled their 1st scheduled visit after having us do a lot of work to get ready for them,…read moreremoving dishwasher, removing refrigerator, and stove, emptying all cabinets. We told them to cancel our contract, because they were in breach of contract. They charged our credit card without our authorization for a cancelation fee, and will not rescend it.

I knew that I needed pest control at my house. I grew up in this house and I very vividly remember…read morethe times when my dad hadn't gotten pest control (cue waterbugs and lots of screaming from me). I did the usual scouting of the big names: Orkin, Terminix, etc. I thought I'd give ABC a shot since they provided the pest control at the company I used to work for and only ever had wonderful interactions with the pest control guys themselves and with how effective the service was. I know commercial vs residential can be drastically different, but it couldn't hurt to see! Lo and behold, ABC was cheaper per quarter than Orkin or Terminix and the customer service can't be beat. I kept getting Robo-calls from Orkin for a year after I got a quote from them, but ABC never once pressured or pushed. They explained their plans, the charges, etc. If you find bugs between service dates, they'll come back out and re-spray for free. We don't have to vacate the house and bring the cats with us for a routine spraying. They do have flea-treatments available where you and any furry friends do need to leave the house for 4 hours, but thankfully we don't need that (looked into it, just in case). They're amazingly helpful when it comes to rescheduling (which, admittedly, we do probably more than we should... but our schedules change so much!) and everyone I've ever spoken with has been helpful. They used to send out snail mail post card reminders, but thankfully they stopped that. Now I get a text and a robo-call letting me know when my service is. They do pick a random day/time, but they are totally fine with rescheduling. If our schedules were consistent, I'm sure I could schedule services well in advance and not be surprised a couple of weeks before, but it's really better for me this way. Schedules change and it's easier to change it once than three times (though they are totally willing to reschedule you that many times if you need it!). They print out and email the summary/report of their visit reporting any bugs found and treatments used, so I have hard copies and digital copies. Very helpful for someone like me who keeps an 'organized chaos' system of filing. My experiences with ABC have been excellent, on both the residential and commercial sides!

Miguel Marroquin came out today for some plumbing issues we have had and did an amazing job! He…read morewas very knowledgeable and courteous. We got a bid from a competitor that was almost 4 times what I paid to ABC. ABC examined the problem and ordered the parts and fixed the plumbing problem we had. The competitor didn't even look into the problem (dripping faucet) and just quoted us $2,000 to open the wall behind the shower and break out the tile and $385 to remove the faucets. We would have had to contract out for the fix in the wall and tile separately. ABC ordered the parts to replace the handles (hot and cold) and installed. We also use them for pest control (for 32 years) and sprinkler system maintenance. Excellent company!