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Services - Alma de Baja

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8 years ago

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World Travel & Tours

World Travel & Tours

2.1
(7 reviews)
6.4 km

I would rate this place 0 star if I could do this. The…read moreagent never helps if there is something happening and he says it is not his responsibility. We bought a ticket through his place and my dad suddenly went to ER. I asked him to help hold off the ticket until my dad's recovery but he declined and used very rude and unethical words to us. Please consider fb page from nguoi viet sạn Diego about his bad service. There are many customers already reported him on social media. The office looks dirty and cheap! Contact other agent or buy directly from airlines company. DONT GO TO THIS PLACE.

If I could rate 0 stars I would! They give travel agents such a bad name. My parents had to book…read morelast minute emergency plane tickets to Vietnam through World Travel & Tours. My mom needs to change her return flight to a later date because she's staying in Vietnam longer. The travel agent is being extremely uncooperative and told us to contact the airline when we've already did and they said to contact the travel agent. The airline said thay because the tickets were booked through a travel agent that we have to contact them to make changes (which honestly makes sense as that's generally the protocol for any third party booking). Travel agent is being lazy and telling us a bunch of lies. The ticketing receipt even says changes are available. Just take a look at the rest of the reviews - this place needs to go out of business. Don't book here, save your money and book directly with the airline. It's also much cheaper. UPDATE: Had a very frustrating call with the owner/travel agent and he still claims that he cannot make changes to the flight WHEN THE AIRLINE SAID THAT HE SHOULD BE ABLE TO MAKE THE CHANGES. I was on hold with the airline for hours. They told me that because the ticket was booked via third party/travel agent that they need to make the changes. Travel agent claims that he's not able to make the changes. All tickets regardless if it's a non-refundable fare allows for changes, subject to change fees and the difference of the new ticket which we are aware of. We're not asking for a refund, just a simple date change for the returning flight and for some reason, this travel agent claims he cannot do it because it's a liar and scammer. He's unethical and simply a terrible travel agent. AVOID AT ALL COSTS!

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World Travel & Tours
World Travel & Tours
World Travel & Tours 4153 University Ave San Diego , Ca 92105 Tel: 619-282-3926

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World Travel & Tours 4153 University Ave San Diego , Ca 92105 Tel: 619-282-3926
Carefree Vacations

Carefree Vacations

4.1
(15 reviews)
11.6 km

We used Carefree Vacations to book our honeymoon trip to Kauai (Hawaii), which took place this past…read moreNovember. We worked with Cathy and while trying to decide on a destination (we had several on our list), were impressed at her in depth knowledge of what seemed to be everything related to traveling. She's very passionate and experienced as a traveler, as well as in her field as an agent. Her advice and insight definitely led us to feeling confident in all of our planning decisions. Cathy put together several itineraries for us and was always available, with a quick turn around time whenever we had any questions. Working with a travel agency can also be really pricey, but Carefree will work with you to customize a package that will fit within your budget. I especially appreciated Cathy's patience and all of the time she spent with us, whether it was communicating in person, on the phone, or email. Thank you again, Cathy, for making the planning of our honeymoon such a breeze.

Please stay away from this place. I went in to ask for help regarding a booking I'd done with…read moreExpedia. The woman who said she could help me didn't even let me finish stating my problem (not even halfway through) when she just started nodding her head vigorously and saying she wouldn't help me. I walked out less than 5 minutes after I walked in. It was rude, disrespectful, and unprofessional to not even let me ask her my question. Not to mention that when I walked in, there were about 4 people there but no one attempted to help me until after a solid 30 seconds of standing there like a deer in the headlights. I took my business elsewhere (to VeryBest Travel in Bonita, CA) and they were not only willing to solve my problem, but did so in less than an hour. It doesn't cost anything to be nice and to hear a customer out to see if you can help them. Obviously, my problem wasn't so "impossible" to solve that less than an hour later another travel agency was able to help me and did solve my problem. Needless to say, I will NEVER be returning here.

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Kismet Rodgers
Kismet Rodgers
Carefree Vacations
Kim Norton

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Kim Norton

Alma de Baja - travelservices - Updated June 2026

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