My 5 stars with Cindy was a result of just one (1) phone call. But after getting the run around…read morefor a bit from various travel agents, airlines etc. etc., I called Cindy . . .and she listened to me for about 40 seconds and then stopped me while I was in mid-ramble and she kindly said, "If I may interject, I don't issue flight tickets anymore but I can direct you to who you need to talk to." And that she did!! . . and so far I'm loving my new agent. But Cindy is straight and to the point; can listen to your sitch and quickly determine if she can get you what you need and if not, where to send you! Thank you Cindy!

I'm beyond grateful for reading a review on yelp about travel agent Cindy Newman and giving her a…read morecall. She made my life so incredibly easy planning our first trip to Italy. She did not over look one single detail. I expressed to her what we wanted to do and she helped me find the perfect tour and planned a dream trip for our family. Everything was planned so well. Every little detail was well covered and taken care of. Not one single complaint. The trip, the tours and all the accommodations exceeded all our expectations. I will forever be grateful to her for the attention to detail, the experience her knowledge and above all the genuine care Cindy Newman gave us. She definitely knows her craft and she's amazing at it. She was an absolute pleasure to work with. Looking forward to our next trip and planning it with the help of Cindy.

I had such a great experience using Golden Ginkgo! I myself am an experienced traveler, but it was…read morereally nice to change it up and have someone else do the planning. Both Lucila and Maria have amazing customer service, and I felt very taken care of throughout the whole process. They helped me plan a trip to rural Vermont for a wedding, and because of them, I had an amazing time to a place that I knew very little about. They took care of everything, from the beautiful place I stayed, to the fast and convenient car rental, to all the details in between. Great customer service overall!

My husband and I used Golden Ginko for a recent trip to South East Asia. Taiwan, Vietnam and…read moreSingapore. I can't sing their praises enough! They helped make planning this multi country trip a breeze. In our initial meeting they asked all the right questions to help plan the perfect trip just for US. They ask things like how we like to travel, outdoorsy or city, nice restaurants or dive bars, lots of museums and tours or to be by ourselves most of the time. Do we like to walk a lot or take public transportation. Things we would not have even thought to consider. They really got a great feel for how best to give us our dream trip. And they hit the nail right on the head!! They were terrific about taking suggestions and finding us places off the beaten path that we would not have known about had we not used them. We did food tours, took a batik class, local breweries, bike tours through cities and in the back country and many temples, just to name a few. It was such a pleasure working with them; so kind and friendly and welcoming. We are avid travelers and I don't think we'll take our future trips without using them! This year, I'm taking my mother, 82 and daughter, 26 to Spain and they're helping us plan that special trip right now too. I'll give them a 10 out of 10!

No wonder this office get 1 star They took ur $ but not…read moreexplain clearly what $ about find out later that is the service fee now they got the fee $ and turn out there was no help from them The girl from the office sound really not helpful and mean All they want is ur $$

I wish I saw the reviews before coming here. I typically always Yelp places before but this time I…read morewas naive. Anyways, my mom and I came here because she knew the owner personally and I trusted her. We needed multiple reentry visas for Vietnam and he was quick to set a price, took our photos and kept our passports for processing. Upon returning home, I looked up this place on yelp and viola. Nothing but one star reviews. I told my mom this guy shouldn't be trusted as who knows if he'll mess up our visas or not. My mom went back and asked for our money and passports back. The owner, Hung, claimed he was an honest man and wouldn't do such things. My mom explained to him that he has one star reviews on Yelp. He legit explained that he would have to pay in order to receive 5 star reviews. Like what?!?!? The words that come out of this man's mouth are nothing but lies. He didn't even give her back our money and passports. I convinced my mom to go back a second time and he finally gave it back. An honest man would have gave us back our money and passports the first time we asked but he didn't. And the fact that he lied about yelp reviews. Also a bad sign. I feel bad for the people who are victims to his actions and words. The place is sketchy as hell too. It's basically set up in his own house. Anyways, if you're reading this, this should be enough to steer you away from this business. The owner is very unethical and lies to everyone in order to take their money. We went elsewhere and found out that we needed additional documents for our visas and he didn't require them, which is also sketchy. I wouldn't have been able to re-enter Vietnam and would have gotten stuck. Thank goodness I saved us from that possible nightmare. Like it's questionable when he has no positive reviews all negative ones. Big red flags!!!!

I would rate this place 0 star if I could do this. The…read moreagent never helps if there is something happening and he says it is not his responsibility. We bought a ticket through his place and my dad suddenly went to ER. I asked him to help hold off the ticket until my dad's recovery but he declined and used very rude and unethical words to us. Please consider fb page from nguoi viet sạn Diego about his bad service. There are many customers already reported him on social media. The office looks dirty and cheap! Contact other agent or buy directly from airlines company. DONT GO TO THIS PLACE.

If I could rate 0 stars I would! They give travel agents such a bad name. My parents had to book…read morelast minute emergency plane tickets to Vietnam through World Travel & Tours. My mom needs to change her return flight to a later date because she's staying in Vietnam longer. The travel agent is being extremely uncooperative and told us to contact the airline when we've already did and they said to contact the travel agent. The airline said thay because the tickets were booked through a travel agent that we have to contact them to make changes (which honestly makes sense as that's generally the protocol for any third party booking). Travel agent is being lazy and telling us a bunch of lies. The ticketing receipt even says changes are available. Just take a look at the rest of the reviews - this place needs to go out of business. Don't book here, save your money and book directly with the airline. It's also much cheaper. UPDATE: Had a very frustrating call with the owner/travel agent and he still claims that he cannot make changes to the flight WHEN THE AIRLINE SAID THAT HE SHOULD BE ABLE TO MAKE THE CHANGES. I was on hold with the airline for hours. They told me that because the ticket was booked via third party/travel agent that they need to make the changes. Travel agent claims that he's not able to make the changes. All tickets regardless if it's a non-refundable fare allows for changes, subject to change fees and the difference of the new ticket which we are aware of. We're not asking for a refund, just a simple date change for the returning flight and for some reason, this travel agent claims he cannot do it because it's a liar and scammer. He's unethical and simply a terrible travel agent. AVOID AT ALL COSTS!

Listen... some places just get it--and SD Luggage is definitely one of them…read more I bought luggage here about 8 or 9 years ago, and let me tell you... they've been THAT spot ever since. What I absolutely love is that they truly have something for every budget. Whether you're trying to travel cute on a coin or splurge a little, they got you covered without making your wallet cry. The variety? Customer kiss Different styles, sizes, colors--you can find your whole travel vibe in one stop. And they're really good at pairing pieces together for a great price, like... why make it hard when they make it make sense? I needed something ASAP this time, and boom--found exactly what I was looking for without that overpriced, luxury-store pressure. Just good quality, fair pricing, and options on options. Now let's get into the customer service... TOP. TIER. From the moment I walked in, I felt welcomed and valued--not rushed, not ignored, just genuine help and good energy. So before you go running around San Diego checking all these other spots, do yourself a favor and start here first. Trust me... you'll find what you need AND keep your coins in check. And as always--you can thank me later

Absolutely friendly, knowledgeable, and helpful!…read more First time here, and while I have not purchased my luggage yet, left with some extremely helpful information and direction! I highly appreciate the help I received here, and the ability to check out a really nice selection of luggage hands on!

I came into contact with Truc thru a referral. I was in need of a Visa for an upcoming trip to…read moreVietnam. Within two weeks, the visa was mailed to my house. I then noticed an error was made on my dob, I reached out to Truc and she was quick to fix the issue. Thank you for your help appreciate it! It's more economical to obtain a re-entry vietnam Visa (good for 5 years) vs a one time deal.

From the owner: Bookkeeping and Tax Services - Tax services for individual,…read morepartnership, LLC, corporation, Nails salon... - Bookkeeping - Payroll Services - Notary public Special on sale for airline tickets - Always have special offer prices for international student - Airline tickets to Vietnam, other countries in Asia and Europe - Apply for visa - Tours Hawaii, Alaska, Perto Rico, Mexico.... - Passport photo

Looking for a travel agent look no further! Geri is the best and will get you the very best deals…read moreand will go above and beyond to make sure your trip is everything you imagined and more!

Geri was absolutely amazing with helping me plan my group trip to Mexico. I didn't know exactly…read morewhat I wanted and she helped me figure it out. I gave her a budget and she was able to find something to accommodate my group within that budget. I've worked with other travel agents before, including right before Geri. What Geri really blew me away with is how she created a whole website for my group to do our booking through. It was extremely detailed and thorough. Any questions I may have thought of, she already had answered on the webpage. There were pictures and everything and it actually made me so much more excited for my trip. She was also always available for me when I needed to contact her and she was just so accommodating! I kept apologizing and hoped I wasn't bothering her and being too difficult, but she never let on that I was a bother. I will definitely be using her from now on for my travel needs!