I've been going to Mystique salon for over 15 years. From prom to my wedding day, the salon has…read morenever let me down. My family and bridesmaids all had their hair done here for our wedding. Everyone was impressed with the professionalism and COVID precautions. My makeup was FANTASTIC (thank you, Fatima) and my curls lasted all night long, even a month after the wedding, people look at the photos are so impressed with how well my hair held up (thank you, Jane).

Have you ever been ready to leave a hair salon with shampoo in your hair?…read more Well that was me this Tuesday at Mystique hair and salon. I would seriously given the service ( or more accurately, the lack there of) zero stars if that was an option. I called up in advance to let the salon know that I was running exactly 5 mins late for a wash and a Blo dry. They still call me 3 mins later to check. I arrive at 6:35 pm exact and let Sarah know that my hair is a week old dirty and that I would need 2 shampoos . She gives me a look and tells me that she has no time for a second shampoo and that she has a 7 pm. At this point- I let me hair out of the scrunchie and let her know that may not happen given my hair length and texture. She berates Morgan from the front desk in not letting her know about my hair and at this point she is rough and rude in her actions. Proceeds to shampoo my hair while berating me for being 5 mins late. I try to think of more pleasant things but then she proceeds to cursory shampoo without scrubbing. I tell her again that my hair is really dirty and she is rude in her response back. I get up with shampoo in my hair and ask to speak with the manager about the abysmal customer service. The manager is not there. Morgan at the front desk washes out my hair as a courtesy and I leave with the managers name and number. Sarah tries to engage with me once more "explaining" why I am wrong- I ask her to desist and walk on. Talk about customer service! You would have thought I was getting a wash and Blo dry for free or as charity the way I was treated. Not sure why they accept late appointments if the stylists are tired, bored or just not upto it. Wonder if the primary modus operandi is to collect money from hapless customers while being rude. Hmm... never known that to work anyplace before!!! Avoid this place even if it is your option if last resort especially Sarah. My first experience there about a week ago was also "borderline" rude with another stylist but I did not write about because it was borderline. But this second experience has compelled me to provide this review. People- be aware. Maybe there are others who are nicer at this salon- but this stylist was not! Oh and I tried calling the salon today to talk to the manager- but my calls went into oblivion. Maybe I will have better luck tomorrow.

Raquel is great, very professional and goes the extra mile for her clients. Whether it's getting a…read morehaircut before work or taking her advice on a cut or beard trim, she's consistently impressing me. This is a premium salon and you get what you pay for.

Raquel is a great hairdresser, she cares for you, listens to what you want, and executes it…read moreflawlessly. She is also very friendly and fun. If you are looking for a very reliable and attentive hairdresser, she is the person to go. The shop is also chill and has good vibes. Thank you!

Alexa is the best stylist I've ever known. She pays careful attention, makes suggestions and…read moretogether decide on a direction. I've been there a few times and immediately upon leaving I schedule my next appointment. She's just the best!!!!!

From the owner: My name is Alexa and I have my own personal salon suite in Princeton, NJ. I have 7 years of…read moreexperience specializing in all woman’s coloring, highlighting, balayage, styling, blowouts and haircutting services!

Vanessa and Valentina made me and my bridal party look gorgeous and Laura was very helpful through…read morethe process of ensuring flawless service! Will continue to use Luxuri beauty for future events and will recommend to everyone I know!

From the owner: Luxuri Beauty specializes in providing luxurious and personalized hair and makeup services for…read morebrides and special occasions, all in the comfort of your chosen location. Our highly trained team of artists travels to you, ensuring you look and feel your best on your big day. What sets us apart is our commitment to excellence, attention to detail, and the use of high-quality products to create timeless and flawless looks. Whether it's a wedding, prom, or any special event, we bring your beauty vision to life with precision and artistry. Experience the Luxuri Beauty difference and let us make your special day unforgettable.

Sunny has opened a boutique with jewelry and clothing in her shop, but she still gives great…read morehaircuts and color. She has done my highlights for years. Her prices are incredibly reasonable especially compared to nearby Princeton, and there's better parking here! Sunny has taken care of me for about 10 years, and is almost like a member of my family.

She is good at cutting hair but her customer relations are not good at all. The place is moderately…read morepriced (40/haircut) but I like my stylist to be friendly and receptive so I will not go here again.

As a current client, I'm extremely disappointed in how Haven Hair Company is handling existing…read moreprepaid service packages. While I initially chose to go to Haven because of Jenn, my payment was made directly to Haven Hair Company, not to an individual stylist. Being told to resolve this with a former employee, rather than the business that accepted payment, reflects a serious lack of accountability. Regardless of internal staffing changes, standard business practice, and basic consumer protection expectations, require that prepaid services be honored or refunded by the business. Clients should never be placed in the middle of internal decisions. This response does not reflect the level of professionalism or client care that is being advertised. Based on this experience, I will not be returning and would strongly caution others before committing to packages or prepaying for services here. I hope Haven takes a more responsible approach moving forward.